Wyndham Surabaya City Centre

4.5 stars out of 5
Jl. Basuki Rahmat 67-73 Surabaya, Surabaya Center, Surabaya, Indonesia, 60271

Highlights

Sparkling clean

Located in heart of Surabaya

Top Value

Check-in [24-hour]

Airport transfer

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

Experience sophistication at Wyndham Surabaya City Centre. Located in the business district near Gramedia Expo, it features spacious rooms, luxurious whirlpool tubs, a full-service spa, and stunning city views—ideal for two exploring Surabaya. Located in vibrant Surabaya Center, Wyndham Surabaya City Centre offers two travelers access to bustling markets, malls, and cultural landmarks. Relax at the indoor pool, unwind in the sauna, or savor drinks at the bar. Discover nearby Tunjungan Plaza for shopping or visit Monkasel (Submarine Monument) for history. Comfortable rooms include bottled water and toiletries, promising a refreshing urban escape in Indonesia. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

8 travelers have booked today.

Location 9.5
Cleanliness 9.1
Service 9.1
Value for money 9.1

Based on 2,206 verified reviews

Location

9.5

Cleanliness

9.1

Service

9.1

Value for money

9.1

Facilities

8.9

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
Basuki Rahmat Street
110 m
Sharp Bamboo Monument
290 m
Taman Kombes Pol M Durayat
310 m
Joko Dolog Statue
310 m
Taman AIS Nasution
320 m
Popular landmarks
Tunjungan Plaza
460 m
Monkasel (Submarine Monument)
920 m
Tugu Pahlawan
2.4 km
Suramadu National Bridge
2.6 km
Bungkul Park
2.6 km
Closest landmarks
The TV Bar
30 m
Malaysia Air
30 m
Citibank
50 m
Singapore Air
160 m
Panti Asuhan Matahari Terbit
240 m

Good to know

Value for money9.1
Location rating9.5
Nearest airportJuanda International Airport (SUB)
Distance to airport13.3 km

Rooms available at Wyndham Surabaya City Centre

Presidential Suite
...
  • Room size: 283 m²/3046 ft²
  • Smoking allowed
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Presidential Suite
...
  • Room size: 283 m²/3046 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive King Room
...
  • Room size: 49 m²/527 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 89 m²/958 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 24 m²/258 ft²
  • No Windows view
  • 1 king bed
Enter dates to see prices
Junior Suite with 1 King Size Bed
...
  • Room size: 89 m²/958 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 42 m²/452 ft²
  • 2 double beds
Enter dates to see prices
Executive Room
...
  • Room size: 49 m²/527 ft²
  • Separate shower/bathtub
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe King Accessible Room
...
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Delight in your holiday the ideal way with a drink in your hand at Wyndham Surabaya City Centre's bar available right in front of your doorstep for whenever you need a drink or two.

Wyndham Surabaya City Centre offers airport transfer service upon request with an additional charge of 280000 IDR in local currency. To request, check the box on the booking form just before the payment page.

Yes! Wyndham Surabaya City Centre features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

While staying at Wyndham Surabaya City Centre, indulge in your evening or night out at The TV Bar or Top Ten & Coyote Bar to make the most out of your nightlife.

While lodging at Wyndham Surabaya City Centre, enjoy your early morning or evening walk at nearby park which include Taman Kombes Pol M Durayat, Taman AIS Nasution, and Taman Ade Irma Suryani Nasution.

Wyndham Surabaya City Centre has a total of 26 floors.

Past families with older children that have stayed at this property have given Wyndham Surabaya City Centre an average rating of 9.0. You can check out more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Wyndham Surabaya City Centre an average rating of 9.0. You can find more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Wyndham Surabaya City Centre an average rating of 9.6. You can look up on more comprehensive customer testimonials, and comments for this property down in the review section.

The closest train, metro, or bus station is Inkopka Station, 911.48 m away from Wyndham Surabaya City Centre.

Shopping options in Wyndham Surabaya City Centre’s Surabaya Center neighborhood include Tunjungan Plaza.

Wake up to a fantastic buffet and continental breakfast at Wyndham Surabaya City Centre. Guests can enjoy breakfast offered with an additional charge of 181500 IDR for adults and 90750 IDR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

More about Wyndham Surabaya City Centre

More about Wyndham Surabaya City Centre

Experience Luxury and Convenience at Wyndham Surabaya City Centre

Welcome to Wyndham Surabaya City Centre, a 4.5-star hotel located in the heart of Surabaya, Indonesia. With its impeccable service, luxurious amenities, and convenient location, this hotel offers an unforgettable experience for both business and leisure travelers. Upon arrival, guests can check-in from 02:00 PM and begin their extraordinary stay. The hotel boasts a total of 292 elegantly designed rooms, ensuring a comfortable and relaxing stay for every guest. Whether you're traveling alone, with a partner, or with your family, Wyndham Surabaya City Centre has the perfect accommodation option to suit your needs. Families with children will appreciate the hotel's child policy, which allows children between the ages of 3 to 11 to stay free of charge. This makes Wyndham Surabaya City Centre an ideal choice for families looking to explore the vibrant city of Surabaya without worrying about additional accommodation costs. With spacious rooms and thoughtful amenities, the hotel ensures a delightful stay for guests of all ages. After a restful night's sleep, guests can enjoy a leisurely check-out until 12:00 PM, allowing them to make the most of their stay and depart at their own pace. Whether you're in Surabaya for business or leisure, Wyndham Surabaya City Centre offers a seamless and hassle-free experience from check-in to check-out. Experience the perfect blend of luxury and convenience at Wyndham Surabaya City Centre. Book your stay today and indulge in a truly unforgettable experience in the heart of Surabaya, Indonesia.

Unwind and Indulge in Wyndham Surabaya City Centre's Entertainment Facilities

At Wyndham Surabaya City Centre, guests can expect a range of exceptional entertainment facilities that cater to their relaxation and enjoyment. Whether you're in the mood for a refreshing drink, a pampering massage, or a soothing soak in a hot tub, this hotel has it all. Start your evening off right by visiting the hotel's stylish bar, where you can sip on expertly crafted cocktails and unwind in a sophisticated setting. For those seeking ultimate relaxation, the spa at Wyndham Surabaya City Centre offers a variety of treatments that will rejuvenate your body and mind. Indulge in a massage to relieve any tension or take advantage of the sauna and hot tub facilities for a truly blissful experience. Additionally, the hotel features a shared lounge/TV area where you can gather with friends or fellow guests to watch your favorite shows or sports events. If you're looking for a unique souvenir or gift to take home, the on-site gift/souvenir shop is the perfect place to browse a selection of local crafts and mementos. With its array of entertainment facilities, Wyndham Surabaya City Centre ensures that every guest can find their own personal oasis of relaxation and enjoyment during their stay.

Stay Active at Wyndham Surabaya City Centre

At Wyndham Surabaya City Centre, we understand the importance of staying active while traveling. That's why we offer a range of top-notch sports facilities to keep you in shape and energized throughout your stay. Dive into our indoor pool, a refreshing oasis where you can swim laps or simply relax and unwind. The pool is temperature-controlled, ensuring a comfortable experience no matter the weather outside. For those who prefer a more intense workout, our fully-equipped fitness center is at your disposal. With state-of-the-art cardio machines, weightlifting equipment, and a dedicated area for stretching, you'll have everything you need to maintain your fitness routine. Our friendly and knowledgeable staff are always on hand to assist you and provide guidance if needed. Best of all, access to our fitness center is completely free for all guests. So whether you're a fitness enthusiast or just looking to squeeze in a quick workout, Wyndham Surabaya City Centre has you covered. Stay active and make the most of your stay with our exceptional sports facilities.

Convenience Facilities at Wyndham Surabaya City Centre

At Wyndham Surabaya City Centre, guests can enjoy a wide range of convenient facilities to enhance their stay. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day. The hotel also offers laundry service and dry cleaning, ensuring that guests can keep their clothes fresh and clean throughout their stay. Additionally, the daily housekeeping service ensures that rooms are always tidy and well-maintained. For added convenience, Wyndham Surabaya City Centre provides safety deposit boxes, allowing guests to securely store their valuables. The concierge service is available to assist guests with any inquiries or requests, ensuring a seamless and enjoyable stay. Guests can stay connected with the complimentary Wi-Fi available in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. Whether guests prefer a smoking or non-smoking environment, the hotel offers a designated smoking area. For those who prefer a cozy ambiance, some rooms feature a fireplace. Additionally, the express check-in/check-out service and luggage storage make it convenient for guests to arrive and depart smoothly. With a laundromat on-site, guests can easily take care of their laundry needs without leaving the hotel. Wyndham Surabaya City Centre truly caters to the needs of its guests, providing a range of convenience facilities to ensure a comfortable and enjoyable stay.

Convenient and Hassle-Free Transport Facilities at Wyndham Surabaya City Centre

At Wyndham Surabaya City Centre, we understand the importance of convenient and hassle-free transportation options for our guests. Whether you are arriving at the airport or exploring the city, we have a range of transport facilities to suit your needs. For guests arriving by air, our airport transfer service ensures a smooth and comfortable journey from the airport to the hotel. Our professional and friendly staff will be waiting to greet you upon arrival, taking care of all your transportation needs. If you prefer to drive yourself, we offer valet parking and an onsite car park for your convenience. Our self-parking option allows you to have peace of mind knowing that your vehicle is safe and secure. Additionally, our car hire service gives you the freedom to explore Surabaya at your own pace. For those who prefer not to drive, our shuttle service is available to take you to popular attractions and shopping destinations in the city. If you need a taxi, our dedicated taxi service will ensure you reach your destination comfortably and efficiently. At Wyndham Surabaya City Centre, we strive to make your stay as convenient and enjoyable as possible. With our comprehensive range of transport facilities, you can focus on exploring the city and creating unforgettable memories.

Luxurious Room Facilities at Wyndham Surabaya City Centre

Indulge in the epitome of luxury and comfort with the exceptional room facilities offered at Wyndham Surabaya City Centre. Each room is thoughtfully designed to provide a truly unforgettable stay for every guest. Immerse yourself in the warm and cozy ambiance of our rooms, complete with a stunning fireplace. Perfect for those seeking a romantic getaway or simply looking to unwind after a long day of exploring Surabaya, the fireplace adds a touch of elegance and charm to your stay. Curl up with a good book or enjoy a glass of wine while basking in the soothing glow of the fire. In addition to the fireplace, our rooms are equipped with a range of modern amenities to cater to your every need. Stay connected with complimentary high-speed Wi-Fi, catch up on your favorite shows on the flat-screen TV, and enjoy a restful night's sleep on the plush, comfortable bed. The spacious en-suite bathroom features a luxurious bathtub and a separate rain shower, allowing you to pamper yourself and relax in style. Experience the ultimate in luxury and comfort at Wyndham Surabaya City Centre, where every detail is meticulously designed to ensure a memorable stay for our guests. Book your stay now and immerse yourself in the opulence of our room facilities.

A Culinary Delight at Wyndham Surabaya City Centre

Indulge in a gastronomic adventure at Wyndham Surabaya City Centre, where a range of dining facilities await to satisfy your cravings. Start your day with a hearty breakfast at the breakfast buffet, offering a wide selection of local and international delicacies to kickstart your morning. For those seeking a quick caffeine fix or a light snack, the coffee shop is the perfect spot to relax and rejuvenate. When hunger strikes, head to the on-site restaurant, where you can savor delectable dishes prepared by skilled chefs. Whether you prefer local Indonesian cuisine or international flavors, the restaurant offers a diverse menu to cater to every palate. For guests with specific dietary requirements, the hotel also boasts a halal restaurant and a kosher restaurant, ensuring that everyone can enjoy a satisfying meal. With 24-hour room service, you can indulge in delicious meals from the comfort of your own room, any time of the day or night. The attentive daily housekeeping ensures that your dining experience is always accompanied by a clean and inviting atmosphere. At Wyndham Surabaya City Centre, dining is not just a necessity, but a delightful experience that will leave you craving for more.

Luxurious and Spacious Rooms at Wyndham Surabaya City Centre

Experience the epitome of comfort and luxury at Wyndham Surabaya City Centre with its wide range of room offerings. From the Deluxe King Room - Non-Smoking and Deluxe King Room - Smoking, both featuring a generous 42 square meters of space and a plush King Bed, to the Deluxe Twin Room - Non-Smoking and Deluxe Twin Room - Smoking, perfect for friends or family with its 2 Single Beds, every room is designed to provide a relaxing and inviting atmosphere. For those seeking a little extra space, the Executive King Room - Non-Smoking and Executive King Room - Smoking offer a spacious 49 square meters of room, along with a comfortable King Bed. And for the ultimate indulgence, the Presidential Suite - Non-Smoking and Suite Room 1 King Bed are perfect choices, with 298 square meters and 89 square meters of luxurious space respectively, along with a King Bed for a truly opulent stay. Booking your preferred room at Wyndham Surabaya City Centre on Agoda ensures that you get the best prices available and a hassle-free experience, making your stay in Surabaya truly unforgettable.

Discover the Vibrant Surabaya Center

Nestled in the heart of Surabaya, Indonesia, Wyndham Surabaya City Centre offers an unrivaled location for both business and leisure travelers. Surabaya Center is a bustling district that showcases the vibrant energy and rich cultural heritage of this thriving city. From the moment you step out of the hotel, you will be immersed in a world of excitement and endless possibilities. Surabaya Center is a shopper's paradise, with an array of malls, boutiques, and local markets just a stone's throw away from the hotel. Take a leisurely stroll to Tunjungan Plaza, the largest shopping complex in East Java, and indulge in a day of retail therapy. For those seeking a taste of the local culture, the nearby Pasar Atom market is a must-visit, offering a vibrant atmosphere filled with street food, traditional crafts, and local delicacies. In addition to its shopping and dining options, Surabaya Center is also home to historical landmarks and cultural attractions. Visit the iconic Surabaya Submarine Monument, a retired Russian submarine turned museum, and learn about Indonesia's naval history. Take a walk along the famous Jalan Pemuda, known for its colonial architecture and vibrant street art. For a taste of Surabaya's culinary scene, explore the local street food stalls and savor the city's famous dishes, such as rawon, lontong balap, and rujak cingur. With its prime location and vibrant surroundings, Wyndham Surabaya City Centre is the perfect base to explore all that Surabaya Center has to offer. Whether you're here for business or leisure, immerse yourself in the energy of this dynamic district and create unforgettable memories in Surabaya, Indonesia.

Convenient Transportation Options from the Airport to Wyndham Surabaya City Centre

Located in the heart of Surabaya Center, Wyndham Surabaya City Centre offers a luxurious and convenient stay for travelers visiting Surabaya, Indonesia. When it comes to getting from the airport to the hotel, there are several transportation options available to ensure a smooth and hassle-free journey. If you arrive at Juanda International Airport, the closest airport to Surabaya, you can easily reach Wyndham Surabaya City Centre by taking a taxi or booking a private car transfer. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 30 minutes, depending on the traffic. Alternatively, you can pre-book a private car transfer through the hotel or a reputable transportation service for a more comfortable and personalized experience. For those arriving at Abdul Rachman Saleh Airport, located in Malang, approximately 90 kilometers from Surabaya, the most convenient way to reach Wyndham Surabaya City Centre is by hiring a private car or arranging a hotel transfer. The journey from Abdul Rachman Saleh Airport to the hotel takes around 2 hours, depending on the traffic conditions. It is recommended to book the transfer in advance to ensure a seamless travel experience. No matter which airport you arrive at, transportation options are readily available to take you to Wyndham Surabaya City Centre. Whether you choose a taxi, private car transfer, or hotel transfer, you can expect a comfortable and convenient journey to this luxurious hotel in the heart of Surabaya.

Explore the Rich Heritage and Natural Beauty Surrounding Wyndham Surabaya City Centre

Wyndham Surabaya City Centre offers a prime location amidst a treasure trove of landmarks and attractions that showcase the rich heritage and natural beauty of Surabaya, Indonesia. Immerse yourself in the city's history at the Sampoerna Museum, where you can learn about the famous clove cigarette industry and admire the stunning colonial architecture. For a breathtaking sight, head to the Suramadu National Bridge, an iconic landmark that connects Surabaya with the island of Madura. Marvel at the engineering marvel as you take in panoramic views of the cityscape and the Madura Strait. Nature lovers will find solace in Bungkul Park, a lush green oasis in the heart of Surabaya. Take a leisurely stroll through the park, relax by the tranquil lake, or enjoy a picnic amidst the beautifully landscaped gardens. Discover Surabaya's maritime history at the Monkasel (Submarine Monument), a real submarine turned museum. Explore the interiors of the submarine and get a glimpse into the life of submariners. Pay homage to the heroes of Surabaya at Tugu Pahlawan, a towering monument that commemorates the Battle of Surabaya. Learn about the city's struggle for independence and admire the intricate sculptures that depict the heroic events. Animal enthusiasts can visit Surabaya's Zoo, home to a diverse range of wildlife species. Get up close and personal with elephants, tigers, orangutans, and more as you explore the zoo's well-maintained enclosures. For a spiritual experience, visit the Ampel Mosque, one of the oldest and most revered mosques in Surabaya. Admire the stunning architecture and soak in the peaceful atmosphere as you explore the mosque's courtyards and prayer halls. Another notable religious site is the Muhammad Cheng Hoo Mosque, a beautiful Chinese-style mosque that pays homage to the Chinese Muslim admiral, Cheng Ho. Marvel at the intricate artwork and ornate decorations that adorn this unique place of worship. Lastly, don't miss the chance to visit Jembatan Merah, a historical bridge that played a significant role during the Indonesian National Revolution. Take a walk across the bridge and learn about its importance in the country's fight for independence. With such a wealth of landmarks and attractions surrounding Wyndham Surabaya City Centre, you'll have endless opportunities to delve into Surabaya's rich history, immerse yourself in its natural beauty, and experience the vibrant culture of this dynamic city.

Convenient Access to Public Transport Stations at Wyndham Surabaya City Centre

Located in the heart of Surabaya, Wyndham Surabaya City Centre offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short distance away from the hotel, guests will find Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station. These well-connected stations provide guests with various options for getting around Surabaya and its surrounding areas. Whether you're planning to visit popular attractions, embark on a shopping spree, or explore the local culture, the convenient location of Wyndham Surabaya City Centre ensures that you can easily access public transport options to reach your desired destinations. With the Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station nearby, guests can conveniently hop on a train and explore the city's vibrant neighborhoods, historical landmarks, and bustling markets. Whether you're a business traveler or a tourist, Wyndham Surabaya City Centre's proximity to these public transport stations ensures that you can make the most of your stay in Surabaya.

Delicious Dining Options Nearby

Located in the heart of Surabaya, Wyndham Surabaya City Centre is surrounded by a plethora of dining options that will satisfy every craving. Just steps away from the hotel, you can indulge in a variety of cuisines. For a taste of authentic Indonesian flavors, head to Aiola Eatery, where you can savor traditional dishes made with locally sourced ingredients. If you're in the mood for some delicious seafood, Layar Seafood KH Abdul Wahab Siamin is the place to be. They offer a wide selection of fresh seafood dishes prepared with a unique blend of spices. For a quick and satisfying meal, try the famous Kwetiau Medan at Apeng Kwetiau Medan - Kedung Doro. This eatery is known for its flavorful stir-fried noodles that will leave you craving for more. Whether you're in the mood for traditional Indonesian cuisine or international delights, the surrounding restaurants near Wyndham Surabaya City Centre will surely satisfy your taste buds.

Shop Till You Drop at Surabaya's Premier Shopping Landmarks

Located in the heart of Surabaya, Wyndham Surabaya City Centre is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away is Central Point Mall, where you can find a wide array of local and international brands to suit your fashion needs. For those looking to indulge in traditional Indonesian crafts, Mirota Batik offers a stunning collection of batik fabrics and handicrafts. If you're in the mood for a sensory shopping experience, the vibrant Bratang Flower Market is a must-visit, with its colorful blooms and aromatic scents. Food enthusiasts will delight in the culinary delights of Wisata Rasa, a food court that showcases the best of Surabaya's local cuisine. For a taste of local culture, head to Pasar Keputran, a bustling traditional market where you can haggle for fresh produce and unique souvenirs. If you're craving a more modern shopping experience, Grand City Mall and Marvell City are just a short drive away, offering a wide range of retail outlets, entertainment options, and dining establishments. Vintage lovers will be in heaven at Newton Vintage Store, where you can discover unique and one-of-a-kind fashion pieces. Pasar Genteng, another traditional market, is a treasure trove of local delicacies, spices, and traditional snacks. And lastly, Plaza Tunjungan, one of Surabaya's iconic shopping destinations, is just a few minutes away, boasting a mix of luxury brands, department stores, and specialty shops. With such a diverse range of shopping landmarks in its vicinity, Wyndham Surabaya City Centre is the perfect base for those looking to embark on a retail therapy adventure in Surabaya.

Unbeatable Value: Affordable Luxury at Wyndham Surabaya City Centre

Experience the epitome of luxury at Wyndham Surabaya City Centre without breaking the bank. With an average room price of just $53, this hotel offers exceptional value for money compared to the average price of a hotel room in Surabaya, which stands at $28. At Wyndham Surabaya City Centre, you can enjoy the finest amenities and services at a fraction of the cost. Immerse yourself in the opulence of spacious and elegantly designed rooms, complete with modern furnishings and stunning city views. Indulge in a restful night's sleep on plush beds, and wake up to a refreshing rain shower in the sleek and stylish bathrooms. Beyond the luxurious accommodations, Wyndham Surabaya City Centre also boasts a range of world-class facilities. Take a dip in the inviting outdoor pool, work up a sweat at the state-of-the-art fitness center, or pamper yourself with a rejuvenating spa treatment. With attentive staff ready to cater to your every need, your stay at Wyndham Surabaya City Centre is guaranteed to be a memorable one. Book your stay now and experience unparalleled luxury at an unbeatable price at Wyndham Surabaya City Centre.

Friendly Staff, Clean Rooms, and Great Value for Money

Wyndham Surabaya City Centre is highly praised by guests for its friendly and accommodating staff. Many reviewers mention the helpfulness and friendliness of the staff, making their stay a pleasant and memorable one. The hotel's swimming pool is also frequently mentioned as clean and well-maintained, providing a refreshing experience for guests. The spacious and clean rooms receive positive feedback, with guests appreciating the size and comfort of the king-sized beds. The hotel is described as a clean and well-kept business-class establishment, offering great value for money. Additionally, the breakfast is highly regarded, adding to the overall positive experience at Wyndham Surabaya City Centre.

Exceptional Customer Ratings at Wyndham Surabaya City Centre

Wyndham Surabaya City Centre is a hotel that consistently receives exceptional customer ratings. With an impressive overall score of 9.0, it is evident that guests are highly satisfied with their stay at this hotel. One of the key factors contributing to this outstanding rating is the hotel's exceptional value for money, with a score of 9.0. Guests appreciate the affordable rates offered by Wyndham Surabaya City Centre without compromising on quality and comfort. The hotel's facilities also receive high praise, with a rating of 8.7. Guests have access to a wide range of amenities and services, ensuring a comfortable and enjoyable stay. From the well-equipped fitness center to the refreshing outdoor pool, guests can indulge in relaxation and recreation at their convenience. Cleanliness is another aspect that guests appreciate about Wyndham Surabaya City Centre, with a rating of 8.9. The hotel maintains a high standard of cleanliness throughout its premises, ensuring a hygienic and pleasant environment for guests. From the pristine guest rooms to the immaculate public areas, guests can relax and unwind in a clean and well-maintained setting.

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Amenities and facilities

Excellent8.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Computer station
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
Cleanliness and safety
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • International cuisine in restaurant
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Indoor venue for special events
  • Infirmary
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Location

Jl. Basuki Rahmat 67-73 Surabaya, Surabaya Center, Surabaya, Indonesia, 60271

Exceptional9.5

Location

Airports
  • Juanda International Airport (SUB)
    13.3 km
  • Abdul Rachman Saleh Airport (MLG)
    74.5 km
Public transportation
  • Gubeng Train Station
    1.2 km
Hospital or clinic
  • Panti Asuhan Matahari Terbit
    240 m
Shopping
  • Tunjungan Plaza
    460 m
Convenience store
  • Indomaret
    950 m
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Tunjungan Plaza
    460 m
  • Monkasel (Submarine Monument)
    920 m
  • Tugu Pahlawan
    2.4 km
  • Suramadu National Bridge
    2.6 km
  • Bungkul Park
    2.6 km
  • Surabaya Town Square
    3.2 km
  • Surabaya's Zoo
    3.3 km
  • Sampoerna Museum
    4.2 km
  • Pakuwon Food Festival
    6.7 km
  • Masjid Nasional Al Akbar Surabaya
    8.2 km
Nearby landmarks
  • The TV Bar
    30 m
  • Malaysia Air
    30 m
  • Citibank
    50 m
  • Basuki Rahmat Street
    110 m
  • Singapore Air
    160 m
  • Panti Asuhan Matahari Terbit
    240 m
  • Sharp Bamboo Monument
    290 m
  • Taman Kombes Pol M Durayat
    310 m
  • Parking Park
    310 m
  • Joko Dolog Statue
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee280000 IDR
Extras
  • Breakfast charge (unless included in room price)181500 IDR
The property
  • Number of floors26
  • Number of rooms 191
  • Number of restaurants1

Reviews of Wyndham Surabaya City Centre from real guests

Provided by verified guests of

Agoda logo
9.0
  • Location score 9.5 out of 10 and is a high score in Surabaya
    Location9.5
  • Cleanliness score 9.1 out of 10 and is a high score in Surabaya
    Cleanliness9.1
  • Service score 9.1 out of 10 and is a high score in Surabaya
    Service9.1
  • Value for money score 9.1 out of 10 and is a high score in Surabaya
    Value for money9.1
  • Facilities score 8.9 out of 10 and is a high score in Surabaya
    Facilities8.9
High score for Surabaya

Rating

9+ Exceptional (417)
8-9 Excellent (91)
7-8 Very Good (62)
6-7 Good (22)
<6 Below Expectation (32)

Review summary

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This hotel offers spacious and comfortable rooms, with excellent service from friendly staff, as many positive reviews confirm. Its central location near Tunjungan Plaza and Jalan Tunjungan is a major plus point, making it convenient and accessible. Guests have also praised its great value for money. The hotel and rooms are impeccably clean, adding to the overall positive experience.

Minor water temperature issues reported, but overall, guests enjoyed their stay.

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Show reviews that mention 

Showing 624 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Damar from Indonesia
    Family with teens
    Deluxe Room
    Stayed 3 nights in June 2025

    “Wyndham Top”

    Wyndham hotel is located just a few steps from Tunjungan. Perfect for those who enjoy shopping or those who like historical tours. Hotel Majapahit and Alun-alun Surabaya are less than 1 km away, easily reachable by walking while enjoying the night atmosphere of Surabaya. The hotel is clean, the rooms are spacious, and the food is delicious. Awesome, top-notch overall.

    Reviewed June 29, 2025
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    Dear Damar, Salam hangat dari Wyndham Hotel Surabaya… Terima kasih banyak telah meluangkan waktu untuk membagikan pengalaman Anda. Kami senang mendengar bahwa Anda menyukai pengalaman menginap bersama kami termasuk lokasi strategis Wyndham Surabaya yang tepat berada di Jantung Kota Surabaya yang membuat Anda dekat dengan berbagai destinasi menarik di sekitar hotel, fasilitas kamar yang bersih dan lulas, serta pilihan sajian yang sesuai dengan selera Anda. Pada kunjungan Anda berikutnya, kami merekomendasikan Anda untuk mencoba marayakan momen spesial Anda bersama kami. Tersedia paket Romatic Dinner, Arisan, Ulang Tahun hingga pernikahan. Jika Anda berkenan, Anda dapat mengunjungi akun sosial media kami baik Instagram, Facebook, YouTube Channel dan Tiktok (@wyndhamsurabaya) untuk mengetahui informasi terkini mengenai Wyndham Surabaya. Kami berharap dapat menyambut Anda kembali ke Wyndham Hotel Surabaya. Salam hangat, Wyndham Hotel Surabaya

    Responded June 30, 2025
    Wyndham Surabaya City Centre
  2. 10.0
    Exceptional
    INTAN from Malaysia
    Family with teens
    Deluxe King Room Non Smoking
    Stayed 4 nights in June 2025

    “Good location and good hospitality ”

    The room size is large, bed and pillow are comfortable. The hotel accommodated our request upon check-in (connecting room). The housekeeping is excellent. Variety of buffet spread. Easy to get taxi at the hotel. Walking distance to Tunjungan Street. The gym was spacious and good equipment.

    Reviewed June 20, 2025

    Dear Intan, Warm greetings from Wyndham Hotel Surabaya… Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us including the best wide-range selection on your daily breakfast, a comfortable spacious room with bathtub facility and breathtaking city view, strategic location right in the heart of Surabaya, as well as the best selections on our breakfast. On your next visit, we recommend you to enjoy our LJ's Lounge. You can sip a cup of coffee with a sweet treat of our indulgent cake while enjoying live music every Tuesday, Thursday and Saturday evening. If you would not mind, please do checkout our Instagram, Facebook pages, YouTube channel and TikTok (@wyndhamsurabaya) for our latest information that you might be interested in. We look forward to welcoming you back to Wyndham Hotel Surabaya. Warm regards, Wyndham Hotel Surabaya

    Responded June 21, 2025
    Wyndham Surabaya City Centre
  3. 10.0
    Exceptional
    Johanes from Indonesia
    Couple
    Deluxe Room
    Stayed 2 nights in June 2025

    “City center hotel”

    Hotel in the middle of Surabaya, close to Tunjungan Plaza, near the legendary Tunjungan street, easy to find food, very friendly staff, clean bedroom and bathroom, cold air conditioning.

    Reviewed June 22, 2025
    Auto-translated through generative A.I.

    Dear Johanes, Salam hangat dari Wyndham Hotel Surabaya… Terima kasih banyak telah meluangkan waktu untuk membagikan pengalaman Anda. Kami senang mendengar bahwa Anda menyukai pengalaman menginap bersama kami termasuk lokasi strategis Wyndham Surabaya yang berada tepat di jantung Kota Surabaya, fasilitas kamar yang bersih serta pelayanan terbaik dari seluruh tim kami yang bertugas pada saat masa inap Anda. Pada kunjungan Anda berikutnya, kami merekomendasikan Anda untuk mencoba marayakan momen spesial Anda bersama kami. Tersedia paket Romatic Dinner, Arisan, Ulang Tahun hingga pernikahan. Jika Anda berkenan, Anda dapat mengunjungi akun sosial media kami baik Instagram, Facebook, YouTube Channel dan Tiktok (@wyndhamsurabaya) untuk mengetahui informasi terkini mengenai Wyndham Surabaya. Kami berharap dapat menyambut Anda kembali ke Wyndham Hotel Surabaya. Salam hangat, Wyndham Hotel Surabaya

    Responded June 23, 2025
    Wyndham Surabaya City Centre
  4. 10.0
    Exceptional
    Wendy from Indonesia
    Couple
    Deluxe Room
    Stayed 3 nights in September 2024

    “The second time, still good and impressive.”

    The staff is friendly, polite, and very helpful, the rooms are large and clean, and they are tidied up by housekeeping every day. The location is close to Tunjungan (there is a free shuttle at 11 AM, 3 PM, and 7 PM if I'm not mistaken). The bathtub is comfortable, and the hot shower water is consistent. The air conditioning is cold. On the downside, there is a slight leak like water dripping in the toilet, especially right under the toilet seat. The room design is, in my opinion, quite outdated, and there are many other options that are more modern. In my opinion, it still deserves a 5-star rating and remains my best choice in Surabaya.

    Reviewed September 16, 2024
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    Dear Wendy, Salam hangat dari Wyndham Hotel Surabaya… Terima kasih banyak telah meluangkan waktu untuk membagikan pengalaman Anda. Kami senang mendengar bahwa Anda menyukai pengalaman menginap bersama kami termasuk fasilitas kamar yang luas dan bersih dilengkapi dengan bathtub dan premium amenities di dalamnya, serta pelayanan terbaik dari seluruh tim kami yang bertugas. Pada kunjungan Anda selanjutnya, kami merekomendasikan Anda untuk mencoba bersantai di LJ's Lounge di lantai GF Floor, tersedia aneka camilan dan minuman serta hiburan live musik pada hari tertentu. Menegnai catatan kecil Anda tentang rembesan air, Wyndham Surabaya telah melakukan investigasi dan tindakan lebih lanjut. Jika Anda berkenan, Anda dapat mengunjungi akun sosial media kami baik Instagram, Facebook dan Tiktok (@wyndhamsurabaya) untuk mengetahui informasi terkini mengenai Wyndham Surabaya. Kami berharap dapat menyambut Anda kembali ke Wyndham Hotel Surabaya. Salam hangat, Wyndham Hotel Surabaya

    Responded September 17, 2024
    Wyndham Surabaya City Centre
  5. 10.0
    Exceptional
    sri from Indonesia
    Family with teens
    Deluxe King Room
    Stayed 3 nights in May 2025

    “Strategic and comfortable”

    A strategically located hotel in the city center, yet not noisy. Comfortable rooms, friendly and responsive staff to guests. Spacious rooms with a work desk and exceptional facilities. Breakfast with a complete menu variety.

    Reviewed May 17, 2025
    Auto-translated through generative A.I.

    Dear Srii, Salam hangat dari Wyndham Hotel Surabaya… Terima kasih banyak telah meluangkan waktu untuk membagikan pengalaman Anda. Kami senang mendengar bahwa Anda menyukai pengalaman menginap bersama kami termasuk lokasi strategis tepat berada di Jantung Kota Surabaya yang membuat Anda dengan mudah mengakses berbagai atraksi menarik di sekitar Wyndham Surabaya, fasilitas kamar yang luas serta pilihan menu sarapan yang sesuai dengan selera Anda. Pada kunjungan Anda berikutnya, kami menyarankan Anda untuk mencoba bersantap siang atau malam di Tangerine Restaurant di lantai GF. Tersedia berbagai menu seperti Indonesia, Asia hingga Western. Chicken Satay adalah salah satu menu yang kami rekomendasikan untuk dicoba. Jika Anda berkenan, Anda dapat mengunjungi akun sosial media kami baik Instagram, Facebook Page, YouTube Channel dan Tiktok (@wyndhamsurabaya) untuk mengetahui informasi terkini mengenai Wyndham Surabaya. Kami berharap dapat menyambut Anda kembali ke Wyndham Hotel Surabaya.

    Responded May 20, 2025
    Wyndham Surabaya City Centre
Changed to review page 1

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