Shangri-La The Shard, London

5 stars out of 5
31 St Thomas Street, London, Waterloo and Southwark, London, United Kingdom, SE19QU - See map

Discover vibrant Waterloo and Southwark districts in London. Stay at Shangri-La The Shard, London, with luxurious rooms and stunning city views. Relax with a sauna, pool, and bar. Explore iconic landmarks like the London Eye and Tate Modern. Book now for a convenient and unforgettable stay for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

450 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

See map

9.3Exceptional

Location rating score

Exceptional location - 90 meters from city center
Popular landmarks
Tower Bridge
1.1 km
Tower of London
1.3 km
London Eye
2.2 km
Big Ben
2.5 km
National Gallery
3.0 km
Closest landmarks
Colab Factory
160 m
Guy Street Park
290 m
Balin House car park
320 m
Cave Cru Classe
330 m
Snowsfields car park
330 m
Value for money8.3
Distance to city center10.2 km
Location rating9.3
Nearest airportLondon City Airport (LCY)
Distance to airport9.5 km

Rooms available at Shangri-La The Shard, London

Exceptional
Room comfort & quality

9.7

Deluxe City View Room - 1 King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Premier City View Room - 2 Twins
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 single beds
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Premier City View Room - 1 King
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Iconic City View Room - 1 King
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
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Iconic Shard Suite
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 king bed or 1 super king ...
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Premier Shard Room King
...
  • Room size: 47 m²/506 ft²
  • Outdoor view
  • 1 king bed
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Premier Shard Suite
...
  • Room size: 65 m²/700 ft²
  • Outdoor view
  • 1 king bed or 1 super king ...
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Superior Shard Room - 1 King
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
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Superior Shard Room
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  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Shangri-La Suite
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  • Room size: 188 m²/2024 ft²
  • 1 king bed
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Frequently asked questions

Does Shangri-La The Shard, London have bars on the premises?

Experience your holiday vacation the perfect way with a beverage in your hand at Shangri-La The Shard, London's bar accessible right in front of your doorstep for whenever you need a drink or two.

Does Shangri-La The Shard, London offer dry cleaning services?

Yes! Shangri-La The Shard, London offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What points of interest are close by Shangri-La The Shard, London that are in walking range?

While staying at Shangri-La The Shard, London, begin your holiday break by visiting the closest attractions that are within close proximity to the property which include Colab Factory, Guy Street Park, and Cave Cru Classe.

How many rooms does Shangri-La The Shard, London have?

Shangri-La The Shard, London has a total of 202 rooms.

What payment cards are accepted at Shangri-La The Shard, London?

Shangri-La The Shard, London accepts up to 4, with payment card options such as MasterCard, American Express, and Visa.

What is the average rating that verified Solo travelers' have given to Shangri-La The Shard, London?

Verified solo travelers that have stayed at this property have given Shangri-La The Shard, London an average rating of 8.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Shangri-La The Shard, London?

Verified couple travelers that have stayed at this property have given Shangri-La The Shard, London an average rating of 9.2. You can look up on more detailed customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with young children have given to Shangri-La The Shard, London?

Past families with young children that have stayed at this property have given Shangri-La The Shard, London an average rating of 9.0. You can look up more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Shangri-La The Shard, London?

The nearest train, metro, or bus station is Borough Tube Station, 445.43 m away from Shangri-La The Shard, London.

More about Shangri-La The Shard, London

More about Shangri-La The Shard, London

Experience Luxury at Shangri-La The Shard, London

Welcome to Shangri-La The Shard, London, a luxurious 5-star hotel located in the heart of London, United Kingdom. With its stunning views, impeccable service, and world-class amenities, this hotel offers an unforgettable experience for both leisure and business travelers. Boasting 202 beautifully designed rooms, Shangri-La The Shard, London offers a haven of tranquility in the bustling city. Each room is elegantly furnished and features modern amenities to ensure a comfortable stay. Whether you choose a Deluxe Room, a Premier Room, or a Suite, you can expect a seamless blend of contemporary design and timeless luxury. Check-in at Shangri-La The Shard, London begins at 03:00 PM, allowing you to settle in and start your London adventure. The hotel's check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or wrap up any last-minute business matters before departing. The hotel's child policy ensures a peaceful and sophisticated atmosphere for all guests. While children are welcome, please note that they do not stay free of charge. Extra charges may apply, and the hotel staff will be delighted to provide you with more information upon booking. Situated just 35 minutes away from the airport, Shangri-La The Shard, London offers convenience and accessibility for travelers. Whether you're arriving or departing, the hotel's prime location makes your journey hassle-free. Additionally, the hotel is located 10.2 km away from the city center, allowing you to easily explore London's iconic landmarks and vibrant neighborhoods. Experience the epitome of luxury and sophistication at Shangri-La The Shard, London. With its exceptional service, breathtaking views, and impeccable attention to detail, this hotel promises an unforgettable stay in the heart of London.

Unwind and Indulge at Shangri-La The Shard, London's Entertainment Facilities

At Shangri-La The Shard, London, guests can truly unwind and indulge in a range of entertainment facilities that are designed to provide the ultimate relaxation experience. The hotel boasts a stylish and sophisticated bar where guests can enjoy a refreshing cocktail or a glass of fine wine while taking in breathtaking panoramic views of the city. Whether you're looking to socialize with friends or enjoy a quiet evening alone, the bar at Shangri-La The Shard, London offers the perfect ambiance. For those seeking a more rejuvenating experience, the hotel's massage and spa facilities are second to none. Indulge in a soothing massage that will melt away any tension and leave you feeling completely refreshed. The spa offers a range of treatments and therapies designed to pamper and revitalize both the body and mind. From luxurious facials to invigorating body scrubs, the skilled therapists at Shangri-La The Shard, London will ensure that every guest's individual needs are met. So why not treat yourself to a day of relaxation and bliss at this exquisite hotel's entertainment facilities?

Unwind and Stay Active at Shangri-La The Shard, London's Sports Facilities

At Shangri-La The Shard, London, guests can enjoy a range of top-notch sports facilities that are designed to cater to both relaxation and fitness needs. Dive into the refreshing waters of the indoor pool, where you can swim laps or simply unwind after a long day of exploring the city. The pool offers a serene and luxurious setting, surrounded by floor-to-ceiling windows that provide breathtaking views of the London skyline. For those looking to maintain their fitness routine while traveling, the hotel's state-of-the-art fitness center is the perfect place to break a sweat. Equipped with modern cardio and strength training equipment, guests can enjoy a comprehensive workout session. The fitness center also features panoramic views of the city, allowing you to stay motivated as you exercise. Whether you prefer to take a dip in the pool or work up a sweat in the fitness center, Shangri-La The Shard, London's sports facilities provide the perfect opportunity to unwind and stay active during your stay in London.

Convenience Facilities at Shangri-La The Shard, London

Experience the epitome of luxury and convenience at Shangri-La The Shard, London. With a wide range of convenience facilities, this hotel ensures that your stay is nothing short of exceptional. Indulge in 24-hour room service, allowing you to satisfy your cravings at any time of the day or night. Whether you're in the mood for a late-night snack or a full-course meal, the hotel's attentive staff is ready to cater to your every need. Keep your wardrobe fresh and clean with the hotel's laundry service and dry cleaning facilities. Say goodbye to the hassle of finding a laundromat or worrying about stains on your favorite outfit. The hotel's efficient laundry service will take care of it all. For added peace of mind, Shangri-La The Shard, London offers safety deposit boxes to keep your valuable belongings secure. Whether it's important documents or precious jewelry, you can trust that your items are in safe hands. The hotel's concierge is always at your service, ready to assist you with any requests or recommendations. Whether you need help with booking tickets for a show or seeking advice on the best local attractions, the knowledgeable concierge team is there to make your stay truly memorable. Stay connected with complimentary Wi-Fi in all rooms and public areas. Whether you're catching up on work emails or streaming your favorite shows, you can enjoy seamless internet access throughout your stay. With express check-in/check-out, you can save valuable time and start enjoying your stay as soon as you arrive. No more waiting in long queues at the reception desk - the hotel's efficient check-in/check-out process ensures a smooth and hassle-free experience. Finally, rest assured that your room will be impeccably cleaned and maintained with the hotel's daily housekeeping service. Return to a fresh and inviting space after a day of exploring the vibrant city of London. At Shangri-La The Shard, London, every convenience is thoughtfully provided to ensure a truly luxurious and hassle-free stay. Experience the pinnacle of comfort and convenience in the heart of London's iconic skyline.

Convenient Transport Facilities at Shangri-La The Shard, London

At Shangri-La The Shard, London, guests can enjoy a range of convenient transport facilities to ensure a seamless and hassle-free stay. For those arriving by air, the hotel offers airport transfer services, allowing guests to relax and enjoy the stunning views of London as they are chauffeured to and from the airport. For guests who prefer to drive, Shangri-La The Shard, London provides valet parking services, making it easy for guests to park their vehicles upon arrival. Additionally, the hotel offers a secure car park, ensuring that guests can leave their vehicles with peace of mind. Please note that car park charges are applied. If you prefer to explore the city on your own terms, the hotel also offers car hire services, allowing you to have the freedom to discover London at your own pace. Alternatively, the hotel's friendly concierge team can assist you in arranging taxi services, ensuring that you can easily navigate the city's bustling streets. Whether you choose to drive or take a taxi, the hotel's prime location in the heart of London ensures that you are just a short distance away from the city's most iconic landmarks and attractions.





Indulge in Culinary Excellence at Shangri-La The Shard, London

At Shangri-La The Shard, London, guests are treated to a gastronomic journey unlike any other. With an array of dining facilities to choose from, this luxurious hotel ensures that every culinary desire is met. Start your day with a delightful breakfast at the hotel's coffee shop, where you can enjoy a freshly brewed cup of coffee and a selection of delectable pastries. For a more formal dining experience, head to the hotel's restaurant, where expert chefs create innovative and mouth-watering dishes using the finest ingredients. From international favorites to local specialties, the menu is sure to satisfy even the most discerning palate. If you prefer to dine in the comfort of your own room, Shangri-La The Shard, London offers 24-hour room service. Whether you're craving a late-night snack or a full-course meal, the hotel's attentive staff will deliver a memorable dining experience right to your doorstep. Additionally, with daily housekeeping, you can rest assured that your dining area will always be clean and inviting. Indulge in culinary excellence during your stay at Shangri-La The Shard, London, and savor the delectable flavors that this renowned hotel has to offer.

Luxurious Rooms with Stunning Views at Shangri-La The Shard, London

Experience the epitome of luxury and elegance at Shangri-La The Shard, London. With a range of exquisite room offerings, this renowned hotel promises an unforgettable stay in the heart of London. From the Deluxe City View Room with its breathtaking vistas of the iconic cityscape to the Premier City View Room, which offers a choice of either a king bed or two twin beds, there is a perfect accommodation option to suit every traveler's needs and preferences. The Iconic City View Room and the Superior Shard Room both feature a comfortable king bed, providing a peaceful sanctuary after a day of exploring the city. For those seeking the ultimate indulgence, the Iconic Shard Suite and the Premier Shard Suite offer unparalleled luxury and sophistication. Booking your stay at Shangri-La The Shard, London through Agoda ensures that you not only receive the best prices but also enjoy a hassle-free experience. Agoda's user-friendly platform allows you to easily compare room rates, view real-time availability, and secure your reservation in just a few clicks. With Agoda's extensive network and trusted partnerships, you can have peace of mind knowing that you are getting the best deal on your accommodation. So why wait? Book your dream stay at Shangri-La The Shard, London on Agoda today and embark on a remarkable journey of luxury, comfort, and breathtaking views.

Discover the Vibrant Neighborhoods of Waterloo and Southwark

Welcome to the lively and culturally rich neighborhoods of Waterloo and Southwark in London, United Kingdom. Situated on the southern bank of the River Thames, these areas offer a perfect blend of history, entertainment, and stunning views. Waterloo is known for its iconic landmarks, most notably the Waterloo Station, one of London's busiest transportation hubs. From here, you can easily explore the city and beyond. Just a stone's throw away is the world-famous London Eye, where you can take a breathtaking ride and enjoy panoramic views of the city. Art enthusiasts will be delighted to find the renowned Southbank Centre, home to the Royal Festival Hall, the National Theatre, and the Tate Modern. Indulge in a vibrant arts scene with a variety of performances, exhibitions, and festivals. Crossing over to Southwark, you'll find a neighborhood steeped in history and charm. Visit the historic Borough Market, one of the oldest food markets in London, and savor a wide array of fresh produce, artisanal goods, and international delicacies. Wander through the cobbled streets and stumble upon the magnificent Southwark Cathedral, a stunning example of Gothic architecture. For a unique experience, take a stroll along the Thames Path and revel in the picturesque views of the river and the city skyline. With its prime location, Waterloo and Southwark offer an abundance of dining options, ranging from traditional British pubs to trendy eateries and Michelin-starred restaurants. Whether you're seeking a leisurely riverside walk, a cultural immersion, or a culinary adventure, these vibrant neighborhoods have something to offer every visitor. Stay at Shangri-La The Shard, London and immerse yourself in the vibrant atmosphere of Waterloo and Southwark while enjoying unparalleled luxury and breathtaking views from the tallest building in Western Europe.

Traveling to Shangri-La The Shard, London

Located in the vibrant neighborhoods of Waterloo and Southwark, London, Shangri-La The Shard offers a luxurious and unforgettable stay in the heart of the city. Getting to this iconic hotel from the nearest airports is a breeze, ensuring a seamless start to your London adventure. If you arrive at London Heathrow Airport, there are several transportation options available. The fastest and most convenient choice is to take the Heathrow Express train to London Paddington station. From there, you can hop on the Bakerloo line of the London Underground and travel to Waterloo station. Shangri-La The Shard is just a short walk away from the station, allowing you to easily reach your destination. For those landing at London Gatwick Airport, the Gatwick Express train is your best bet. It will take you directly to London Victoria station, where you can transfer to the Circle or District line of the London Underground. Get off at the Mansion House station, and you'll find yourself within walking distance of Shangri-La The Shard. No matter which airport you arrive at, traveling to Shangri-La The Shard, London is a convenient and hassle-free experience. Enjoy the breathtaking views, world-class amenities, and impeccable service that await you at this truly exceptional hotel.

Explore Iconic Landmarks and Vibrant Attractions near Shangri-La The Shard, London

Nestled in the heart of London, Shangri-La The Shard offers a prime location surrounded by a plethora of iconic landmarks and vibrant attractions. Just a short distance away, you'll find the world-famous London Eye, where you can take a ride on the giant Ferris wheel and enjoy breathtaking panoramic views of the city. Tower Bridge, another nearby landmark, is a must-visit for its stunning architecture and fascinating exhibition on the history of the bridge. For those seeking a bird's-eye view of London, The View from The Shard is just a stone's throw away from the hotel. Ascend to the top of this architectural marvel and be rewarded with unparalleled 360-degree vistas of the cityscape. Food enthusiasts will delight in the proximity of Borough Market, a bustling food market offering a wide array of fresh produce, gourmet delights, and international cuisines. Art lovers can visit the nearby Tate Modern, a renowned contemporary art museum housed in a converted power station. Shakespeare's Globe Theatre, a faithful reconstruction of the original Elizabethan playhouse, is a short stroll from the hotel. Immerse yourself in the world of Shakespearean drama and catch a captivating performance. For an underwater adventure, SEA LIFE London Aquarium is a must-visit. Get up close and personal with a fascinating array of marine creatures, including sharks, turtles, and colorful tropical fish. History buffs will appreciate a visit to HMS Belfast, a floating museum that served in World War II and the Korean War. Step aboard this historic warship and explore its decks, cabins, and gun turrets. Families with children will find excitement at DreamWork's Tours: Shrek's Adventure! London, an interactive and immersive experience that brings the beloved characters from the Shrek movies to life. If you're craving a moment of tranquility amidst the bustling city, Edward Henry House Gardens, a charming green oasis, is just a short walk away. Take a leisurely stroll, relax on a bench, and soak in the peaceful ambiance. With its unbeatable location surrounded by these iconic landmarks and vibrant attractions, Shangri-La The Shard, London is the perfect base for exploring the best of what London has to offer.

Convenient Public Transport Stations near Shangri-La The Shard, London

Shangri-La The Shard, London is perfectly situated with easy access to several public transport stations. Guests staying at this luxurious hotel will find themselves within a short distance of Bermondsey Tube Station, Elephant & Castle Tube Station, Kennington Tube Station, Southwark Tube Station, London Bridge Railway Station, London Waterloo East Train Station, Canada Water Railway Station, Borough Tube Station, Surrey Quays Railway Station, and Peckham Rye Train Station. Bermondsey Tube Station, located just a stone's throw away from the hotel, provides excellent connectivity to the rest of London via the Jubilee Line. Elephant & Castle Tube Station is another nearby option, offering both the Bakerloo and Northern Lines. These stations make it incredibly convenient for guests to explore popular attractions such as the Tower of London, Buckingham Palace, and the British Museum. For those looking to travel further afield, London Bridge Railway Station and London Waterloo East Train Station are easily accessible from the hotel. These stations offer direct connections to other major cities in the UK, making it a breeze for guests to embark on day trips or visit nearby towns and cities. With such a wide range of transport options available, guests at Shangri-La The Shard, London can enjoy the utmost convenience and flexibility during their stay.

Dine in Style at Nearby Restaurants

When it comes to dining options, Shangri-La The Shard, London's surrounding area is a food lover's paradise. Just a short stroll away, you'll find a diverse range of restaurants that cater to every palate. For a taste of vibrant Cuban cuisine, head to Cubana Restaurant Waterloo, where you can indulge in flavorful dishes and sip on refreshing mojitos. If you're in the mood for classic British fare, Anchor Bankside is the place to be. This charming restaurant offers a cozy atmosphere and a menu filled with hearty dishes like fish and chips and traditional Sunday roasts. Meat lovers will delight in the succulent steaks served at Flat Iron London Bridge, while Aqua Shard offers a sophisticated dining experience with stunning panoramic views of the city. For a memorable evening of indulgence, Hawksmoor Borough is the go-to spot for perfectly cooked steaks and delectable cocktails. Craving a juicy burger? Look no further than Honest Burgers - Borough, where you can savor gourmet burgers made with top-quality ingredients. If you're in the mood for a hearty breakfast or brunch, The Breakfast Club London Bridge has got you covered with their mouthwatering dishes. Pizza lovers will be in heaven at Crust Bros Pizza Restaurant Waterloo, where you can enjoy artisanal pizzas with a variety of toppings. For a taste of authentic Mexican street food, Wahaca Southbank is a must-visit, serving up flavorful tacos and refreshing margaritas. And if you have a sweet tooth, don't miss out on the delicious pancakes at Where The Pancakes Are - Flat Iron Square. With such a diverse range of dining options right at your doorstep, Shangri-La The Shard, London offers a truly unforgettable culinary experience.

Shop 'til you drop near Shangri-La The Shard, London

If you're a shopaholic, you'll be delighted to know that Shangri-La The Shard, London is surrounded by a plethora of shopping landmarks. Just a short stroll away, you'll find yourself in retail heaven at Hay's Galleria, where you can explore a variety of shops and boutiques. For art enthusiasts, Eames Fine Art and Skylark Galleries are just around the corner, offering a unique shopping experience with their stunning collections. If you're looking for something more unconventional, House of Vans is a must-visit. This underground space combines a skatepark, art gallery, and live music venue, making it a haven for alternative shopping. And if you're in the mood for some local produce and delicious treats, head over to the Real Food Market and Lower Marsh South Bank Market, where you can indulge in a wide range of mouthwatering delights. With so many shopping landmarks in the vicinity, Shangri-La The Shard, London is the perfect base for a retail therapy getaway.

Luxury at its Finest: Shangri-La The Shard, London's Average Room Price Compared to London's Average

Indulge in the epitome of luxury and sophistication at Shangri-La The Shard, London, where every detail is meticulously crafted to create an unforgettable experience. With an average room price of $948, this iconic hotel stands as a beacon of opulence in the heart of London. Compared to the average price of a hotel room in London, which is $260, Shangri-La The Shard, London offers an unparalleled level of luxury that is truly worth every penny. As you step into the elegantly designed rooms, you'll be greeted by breathtaking views of the city skyline, including famous landmarks such as the Tower of London and the River Thames. The rooms are adorned with modern furnishings, plush bedding, and state-of-the-art amenities, ensuring your comfort and satisfaction throughout your stay. Beyond the lavish accommodations, Shangri-La The Shard, London boasts an array of world-class facilities and services. Indulge in a rejuvenating spa treatment, savor exquisite culinary delights at the hotel's renowned restaurants, or simply unwind with a cocktail at the sophisticated bar. With its prime location in London, you'll have easy access to a wealth of attractions, shopping destinations, and entertainment options. Discover the true meaning of luxury at Shangri-La The Shard, London, where every moment is infused with elegance and refinement.

Exceptional Service and Stunning Views

Shangri-La The Shard, London has received rave reviews from its customers, particularly for its exceptional service and stunning views. The reception staff are praised for being friendly and professional, while all staff members are described as friendly and helpful. Guests have had an excellent experience, with the hotel offering cozy and clean accommodations with luxurious amenities. The hotel's convenient location provides a good view of the iconic Tower Bridge, adding to the overall charm of the stay. The spacious rooms and helpful staff further contribute to the positive experience. The hotel's fabulous ambiance is enhanced by the lovely staff, who are known for their great uniforms. The impressive rooms and impeccable service make this hotel highly recommended by satisfied guests. And let's not forget the super great view that awaits visitors at Shangri-La The Shard, London.

Unparalleled Luxury and Exceptional Service at Shangri-La The Shard, London

Discover a world of unparalleled luxury and exceptional service at Shangri-La The Shard, London. With an overall rating of 9.2, this magnificent hotel offers an unforgettable experience for discerning travelers. From the moment you step foot into the lobby, you'll be greeted by a warm and attentive staff who strive to make your stay truly memorable. One of the standout features of Shangri-La The Shard, London is its impeccable facilities. With a rating of 9.4, guests can indulge in a range of amenities that cater to their every need. Whether you're looking to unwind in the infinity pool overlooking the city skyline, relax with a rejuvenating spa treatment, or stay active in the state-of-the-art fitness center, this hotel has it all. The facilities are designed to provide the utmost comfort and convenience, ensuring that guests have everything they need for a truly luxurious stay. In addition to its exceptional facilities, Shangri-La The Shard, London also excels in its food and dining offerings. With a rating of 8.7, guests can savor exquisite culinary delights prepared by talented chefs. From fine dining at TĪNG restaurant, where you can enjoy panoramic views of the city, to indulging in afternoon tea at GŎNG, the highest bar in London, every meal at this hotel is a gastronomic adventure. The attention to detail, quality of ingredients, and impeccable service ensure that every dining experience is a delight for the senses. With its prime location and luxurious accommodations, Shangri-La The Shard, London truly stands out. With a rating of 9.4 for location, guests can easily explore some of London's most iconic landmarks, including the Tower of London and Tower Bridge, which are just a short walk away. The comfort of the rooms is unparalleled, with a rating of 9.7, offering a peaceful oasis amidst the bustling city. The staff performance, rated at 9.3, is exceptional, with friendly and attentive staff who go above and beyond to ensure that every guest feels welcomed and well taken care of. Experience the epitome of luxury and hospitality at Shangri-La The Shard, London. With its outstanding ratings for facilities, food and dining, cleanliness, location, comfort, and staff performance, this hotel promises an unforgettable stay that exceeds all expectations.

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Amenities and facilities

Exceptional9.3

Facilities

Most talked about facilities
Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Italian
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Ting
  • Cuisine: Asian
  • Menu: Buffet

Location

31 St Thomas Street, London, Waterloo and Southwark, London, United Kingdom, SE19QU

Exceptional9.3

Location

Public transportation
  • Borough Tube Station
    450 m 9 min walk
  • London Bridge Railway Station
    660 m
Airports
  • London City Airport (LCY)
    9.5 km
Hospital or clinic
  • Bermondsey & Landowne Medical Mission
    390 m
Shopping
  • Camden Market
    6.2 km
Convenience store
  • WHSmith
    980 m 8 min drive
Cash withdrawal
  • ATM
    100 m 1 min walk

What's nearby

Popular landmarks
  • Tower Bridge
    1.1 km
  • Tower of London
    1.3 km
  • London Eye
    2.2 km
  • Big Ben
    2.5 km
  • National Gallery
    3.0 km
  • The British Museum
    3.5 km
  • Buckingham Palace
    3.7 km
  • Madame Tussauds London
    5.3 km
  • V&A - Victoria and Albert Museum
    5.8 km
  • Natural History Museum
    6.1 km
Nearby landmarks
  • Colab Factory
    160 m
  • Guy Street Park
    290 m
  • Balin House car park
    320 m
  • Cave Cru Classe
    330 m
  • Snowsfields car park
    330 m
  • Bermondsey & Landowne Medical Mission
    390 m
  • Dickens Square
    420 m
  • Cockfighter of Bermondsey
    440 m
  • etc.venues Prospero House
    440 m
  • White Cube
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center10.2 km
  • Travel time to airport (minutes)35
The property
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 202
  • Year property opened2014
  • Most recent renovation2014

Reviews of Shangri-La The Shard, London from real guests

Provided by verified guests of

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9.1

Exceptional

  • Room comfort and quality score 9.7 out of 10 and is a high score in London
    Room comfort and quality9.7
  • Cleanliness score 9.6 out of 10 and is a high score in London
    Cleanliness9.6
  • Facilities score 9.3 out of 10 and is a high score in London
    Facilities9.3
  • Location score 9.3 out of 10 and is a high score in London
    Location9.3
  • Service score 9.3 out of 10 and is a high score in London
    Service9.3
  • Value for money score 8.3 out of 10 and is a high score in London
    Value for money8.3
High score for London
Rating
9+ Exceptional (141)
8-9 Excellent (28)
7-8 Very Good (13)
6-7 Good (7)
<6 Below Expectation (8)
Guest Type
Language

Show reviews that mention 

Showing 197 verified guest comments
12345
8.0
Excellent
Haris from United Kingdom
Couple
Superior Shard Room - 1 King
Stayed 1 night in October 2024

Very modern, clean and great views. The service is stand out.”

- the service here is amazing, every staff member is well versed on great customer service. We only had an issue with one staff member who seemed to have a standard disdain look on her face which extended to her customer service. Everyone else went above and beyond. It is amazing to see. - the views, you cannot beat. We were put on the 50th floor and the views were to die for. You can't beat it in London. - the room, hotel all looked amazing. Very modern, very clean. I did not feel I was in London with the level of standard the Shard produced. I felt I was in Dubai. Very clean and hospitable. - amenities: - ting restaurant is on the same floor as the hotel and has really nice food. - spa and fitness area is nice. The gym is slightly small but has good equipment and an amazing view into the city. The pool and sauna have a view into the city as well. They are not busy as you have to book your visit. The only problem I had here is that changing facilities were out of service and people from the restaurant came to use the toilets and we were having to queue for the toilets to use as changing rooms. It wasn't ideal. - they do charge you a 5% service charge when checking out. So expect this as part of your budget. I wish I had known before. - the check in and check out times are different to what is advertised here and on the shard website.

Reviewed October 19, 2024
10.0
Exceptional
Michail from United Kingdom
Couple
Superior Shard Room
Stayed 1 night in February 2024

Amazing!”

We had the pleasure of staying at the Shangri La Hotel at The Shard in London for one night, and it exceeded all expectations when it comes to celebrating special occasions. From the moment we made contact with the guest relations team via email, we knew we were in for a treat. The staff were incredibly helpful and suggested upgrading our room to one with a view over the iconic Tower Bridge. We didn't indulge in the additional options of balloons, cake, and champagne, but to our surprise, upon arrival, rose petals adorned the bed and candles were lit, all complimentary for our special occasion. After a night out at the theatre, we returned to find that the housekeeping staff had tidied up our room, including organizing our toiletries and even placing fresh rose petals on the bed. It was a delightful touch and certainly added to the romance of our stay. However, the highlight of our experience was the exceptional staff. Having stayed at numerous five-star hotels worldwide, the level of politeness and warmth exhibited by the staff at the Shangri La was unparalleled. Their genuine welcoming attitude made us feel like valued guests, and that personal touch made our stay even more memorable. And let's not forget the surprise waiting for us in our upgraded room – a bathtub with a view over the Tower Bridge. It was an unexpected and delightful surprise that truly added to the luxurious experience. We can confidently say that the Shangri La Hotel at The Shard is the best hotel I have ever stayed at. The attention to detail, the exceptional staff, and the stunning views make it the perfect place for celebrations and special occasions. Thank you, Shangri La, for making our stay unforgettable.

Reviewed February 04, 2024
10.0
Exceptional
Ravi from United Kingdom
Couple
Superior Shard Room - 1 King
Stayed 1 night in November 2024

5 ⭐️”

Beautiful Hotel.

Reviewed November 28, 2024
10.0
Exceptional
Choong from Malaysia
Couple
Premier City View Room - 1 King
Stayed 2 nights in November 2024

Superrrrr Helpful Team & Manager”

Room was spacious , service team & manager was extremely helpful despite our late night last minutes check in with a very reasonable charges ! Breakfast was great ! Location is great 4 min walking distance to borough market to London tower bridge as well. Will coming back next time !

Reviewed November 18, 2024
8.4
Excellent
Arman from United Kingdom
Couple
Premier Shard Room King
Stayed 1 night in September 2024

Hidden fees”

Upon arrival you pay tax Hidden fees are also included in the room service for tray service?

Reviewed October 03, 2024
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