This property is in high demand!
8 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Sparkling clean
Guests have rated this property 9.2/10 on cleanliness
"Clam and clean place with lovely options for swimming."
Front desk [24-hour]
![Front desk [24-hour]](https://pix10.agoda.net/hotelImages//44915/-1/67895d1e9d098cbbd6c373cad1de4f5a.jpg?ce=0&s=1024x768)
Excellent room comfort & quality
Guests have rated this property 9.0/10 on room comfort and quality
"The beach is wonderful, the rooms are amazing and luxurious."
"Our room was like staying inside a piece of art."
"We had a pool room it was on another level worth every penny"

Private beach
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
8 travelers have booked today.
Based on 4,195 verified reviews
9.3
9.2
9.1
9.0
8.8
8.6
Location rating score
| Value for money | 9.0 |
| Location rating | 8.6 |
| Nearest airport | Trat Airport (TDX) |
| Distance to airport | 25.4 km |
Based on 2512 reviews from verified travelers
Yes! Santhiya Koh Chang Resort includes laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.
While residing at Santhiya Koh Chang Resort, kick start your getaway by visiting the closest destinations that are within walking distance to the property which include The Tropicana Spa, Viman Spa, and Klong Prao Beach.
Santhiya Koh Chang Resort has a total of 76 rooms.
Verified past guests that have stayed at Santhiya Koh Chang Resort had an average nightly stay of 3 nights at this property.
Santhiya Koh Chang Resort's most popular month where verified tourists have stayed the most is in June.
The average room rate for Santhiya Koh Chang Resort in the past month is 7615.83 THB, compared to city's average of 2339.53 THB.
Santhiya Koh Chang Resort can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what different languages this property supports.
Past families with older children that have stayed at this property have given Santhiya Koh Chang Resort an average rating of 9.1. You can look into more in depth customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Santhiya Koh Chang Resort is situated in the Klong Prao Beach neighborhood, including Khlong Prao Beach.
Small or private parties like honeymoons can also be managed. Services for music entertainment, event decoration, and in-house catering are on hand to ensure your event go smoothly.

Experience Serenity and Luxury at Santhiya Koh Chang Resort
Nestled along the pristine shores of Koh Chang, Thailand, Santhiya Koh Chang Resort offers an idyllic retreat where natural beauty meets refined comfort. With 76 beautifully appointed rooms, guests can indulge in spacious, elegant accommodations that blend traditional Thai architecture with modern amenities. The resort's recent renovation in 2019 ensures a fresh, luxurious atmosphere, perfect for both relaxation and adventure.
Conveniently located just 60 minutes from the airport, Santhiya Koh Chang Resort provides seamless access for travelers seeking a tranquil getaway. Check-in begins at 3:00 PM, allowing guests ample time to unwind and settle into their tropical paradise, while check-out is gracefully scheduled until 11:00 AM. Families are warmly welcomed, with children aged 0 to 1 staying free of charge, making this an ideal destination for memorable family vacations amidst stunning natural surroundings.
Endless Entertainment at Santhiya Tree Koh Chang Resort
Santhiya Tree Koh Chang Resort offers a plethora of entertainment facilities that are sure to keep guests entertained throughout their stay. Nestled amidst lush gardens, this resort provides a tranquil setting for relaxation and fun. The shared lounge/TV area is the perfect place to unwind and catch up on your favorite shows or movies. Sink into the comfortable sofas and enjoy a wide selection of channels on the large flat-screen TV.
For those looking to bring back a piece of Thailand with them, the gift/souvenir shop at Santhiya Tree Koh Chang Resort is a must-visit. Browse through a variety of unique and locally-made handicrafts, clothing, and accessories. Whether you're looking for a special memento or a gift for loved ones, this shop has something for everyone.
With its range of entertainment facilities, Santhiya Tree Koh Chang Resort ensures that guests have a memorable and enjoyable experience. From relaxing in the shared lounge/TV area to exploring the charming gift/souvenir shop, there is always something to keep you entertained at this remarkable resort.
Stay Active and Energized at Santhiya Tree Koh Chang Resort
Santhiya Tree Koh Chang Resort is a paradise for sports enthusiasts, offering a wide range of sports facilities to keep you active and energized throughout your stay. Whether you prefer working out indoors or soaking up the sun outdoors, this resort has something for everyone.
Start your day with a refreshing swim in the outdoor pool, surrounded by lush tropical gardens. The pool is the perfect place to cool off and relax after a day of exploring the island. If you're looking to soak up some vitamin D, head to the pristine beach just steps away from the resort. Feel the sand between your toes as you engage in beach volleyball or take a leisurely stroll along the shore.
For those who prefer a more structured workout, the resort offers a free fitness center equipped with state-of-the-art facilities. Stay on top of your fitness routine with a variety of cardio and strength training equipment. Whether you're a beginner or a seasoned athlete, the fitness center has everything you need to stay in shape.
Whether you're a water lover or a fitness enthusiast, Santhiya Tree Koh Chang Resort has the sports facilities to cater to your every need. Stay active, have fun, and make the most of your vacation at this stunning resort in Koh Chang, Thailand.
Convenience Facilities at Santhiya Tree Koh Chang Resort
At Santhiya Tree Koh Chang Resort, guests can enjoy a range of convenience facilities that ensure a comfortable and hassle-free stay. With services such as laundry service, dry cleaning, and luggage storage, guests can easily take care of their laundry needs and keep their belongings safe and secure.
For those who prefer to indulge in the comfort of their rooms, Santhiya Tree Koh Chang Resort offers excellent room service. Guests can order delicious meals and snacks from the extensive menu, allowing them to enjoy a delightful dining experience without leaving the comfort of their room.
Stay connected with the world during your stay at Santhiya Tree Koh Chang Resort with Wi-Fi available in both public areas and all rooms. Whether you need to catch up on work, stay in touch with loved ones, or simply browse the internet, the resort provides complimentary Wi-Fi to ensure seamless connectivity for all guests.
With these convenient facilities, Santhiya Tree Koh Chang Resort goes above and beyond to provide guests with a truly enjoyable and convenient stay.
Convenient Transport Facilities at Santhiya Tree Koh Chang Resort
At Santhiya Tree Koh Chang Resort, we understand the importance of convenient transportation for our guests. That's why we offer a range of transport facilities to ensure a seamless travel experience. For those arriving by air, our resort provides airport transfer services, making your journey from Trat Airport to our doorstep hassle-free. Sit back and relax as our friendly and professional drivers take care of your transportation needs.
Additionally, if you prefer to explore the island at your own pace, we have a car park available for your convenience. Whether you're renting a car or driving your own vehicle, you can rest assured knowing that there is a secure parking space waiting for you at the resort. This allows you the freedom to embark on exciting day trips, discover hidden gems, and immerse yourself in the natural beauty of Koh Chang without any worries about parking. At Santhiya Tree Koh Chang Resort, we strive to make your stay as comfortable and stress-free as possible, starting from the moment you arrive.
Luxurious Room Facilities at Santhiya Koh Chang Resort
At Santhiya Koh Chang Resort, each room is designed to provide guests with a serene and comfortable retreat, featuring a range of modern amenities that enhance your stay. Enjoy the perfect climate with air conditioning that ensures a cool and refreshing atmosphere, while the plush bathrobes offer a touch of luxury for your relaxation. Each room is equipped with a television featuring satellite and cable channels, perfect for unwinding with in-house movies after a day of exploring the island. For your convenience, a hair dryer is provided, alongside a well-stocked mini bar and a refrigerator, allowing you to enjoy chilled beverages at your leisure.
Step out onto your private balcony or terrace, where you can soak in the breathtaking views of the lush surroundings or the tranquil sea. The complimentary bottled water and coffee/tea maker ensure you stay refreshed throughout your stay. Thoughtful touches such as toiletries and blackout curtains enhance your comfort, while the separate living room provides ample space for relaxation or entertaining. At Santhiya Koh Chang Resort, every detail is curated to create a memorable experience in the heart of Thailand's paradise.
Indulge in Exquisite Dining Experiences at Santhiya Tree Koh Chang Resort
At Santhiya Tree Koh Chang Resort, guests can savor a wide range of culinary delights at the resort's exceptional dining facilities. The resort boasts a delightful restaurant that offers a mesmerizing setting with breathtaking views of the ocean. Here, guests can indulge in a variety of delectable dishes prepared by skilled chefs, using the freshest local ingredients. Whether it's a romantic dinner for two or a gathering with friends and family, the restaurant provides a perfect ambiance for a memorable dining experience.
For those who prefer the comfort of their own rooms, Santhiya Tree Koh Chang Resort also offers convenient room service. Guests can enjoy a delectable meal delivered right to their doorstep, allowing them to savor their favorite dishes in the privacy of their own space. The room service menu offers a diverse selection of dishes, catering to different tastes and dietary preferences.
To kickstart the day, guests can indulge in a sumptuous breakfast buffet at Santhiya Tree Koh Chang Resort. The buffet spread features a wide array of options, including both local and international cuisines. From freshly baked pastries to tropical fruits, there is something to satisfy every palate. With the serene surroundings and the delectable breakfast offerings, guests can start their day on a perfect note.
Discover Luxurious Room Options at Santhiya Koh Chang Resort
Santhiya Koh Chang Resort offers a diverse selection of elegant and spacious rooms designed to cater to every guest’s preference. From the expansive 100-square-meter Hideaway Pool Villas to the charming Garden Villas with free resort credits, each accommodation promises a memorable stay. For those seeking stunning water views, the Pool Suite Water View and Pool Suite Plus provide a perfect retreat, while the Villa Pool Access rooms offer convenient direct pool entry. The Garden Villas Plus and Garden Villas with free resort credits further enhance your experience with added value and comfort.
Booking your stay through Agoda not only grants you access to the best available prices but also ensures a hassle-free booking process. Take advantage of exclusive deals and special offers, including complimentary resort credits, that make your stay more enjoyable and affordable. With a seamless booking experience, you can focus on planning your perfect getaway and look forward to a luxurious escape at Santhiya Koh Chang Resort.
Discover the Tranquil Beauty of Klong Prao Beach
Nestled on the serene island of Koh Chang, Thailand, Klong Prao Beach is a true tropical paradise that will captivate your senses. With its pristine white sands, crystal-clear turquoise waters, and lush greenery, this beach offers a tranquil escape from the hustle and bustle of everyday life.
As you step onto the soft sand, you'll be greeted by the gentle sound of waves crashing against the shore and the refreshing sea breeze. Take a leisurely stroll along the coastline and feel the warm sand between your toes, or simply relax under the shade of a palm tree and soak up the breathtaking views.
For the adventurous souls, Klong Prao Beach offers a range of water activities, such as snorkeling, kayaking, and paddleboarding. Dive into the vibrant underwater world and discover a kaleidoscope of colorful coral reefs and exotic marine life. If you prefer to stay on land, explore the nearby jungle trails and encounter the island's diverse flora and fauna.
In the evening, witness the mesmerizing sunset painting the sky with hues of orange and pink, casting a magical glow over the beach. Indulge in a romantic beachfront dinner, savoring delicious Thai cuisine while being serenaded by the gentle lapping of waves.
With its untouched beauty and serene ambiance, Klong Prao Beach is the perfect destination for those seeking a peaceful and rejuvenating getaway. Experience the tranquility and natural wonders of this idyllic beach and create unforgettable memories at Santhiya Tree Koh Chang Resort.
Transportation Guide: Getting to Santhiya Tree Koh Chang Resort
Welcome to Santhiya Tree Koh Chang Resort, a tropical paradise nestled in the pristine Klong Prao Beach on the stunning island of Koh Chang, Thailand. Getting to this idyllic retreat is a breeze, with several transportation options available from the nearest airports.
If you are flying into Trat Airport, the most convenient way to reach Santhiya Tree Koh Chang Resort is by taking a taxi or arranging a private transfer. The resort is approximately a 40-minute drive from the airport, and the scenic journey will take you through picturesque landscapes and charming local villages.
Alternatively, if you are arriving at Suvarnabhumi International Airport in Bangkok, you can take a domestic flight to Trat Airport, followed by a taxi or private transfer to the resort. The flight duration is approximately one hour, offering a quick and hassle-free option for travelers.
Once you arrive at Santhiya Tree Koh Chang Resort, you will be greeted with warm Thai hospitality and surrounded by lush tropical gardens, stunning ocean views, and luxurious accommodations. Indulge in the resort's world-class facilities, including a rejuvenating spa, infinity pool, and delectable dining options. With its serene location and impeccable service, Santhiya Tree Koh Chang Resort is the perfect destination for a truly unforgettable getaway.
Discover the Natural Beauty and Tranquil Beaches near Santhiya Tree Koh Chang Resort
Nestled in the stunning island of Koh Chang, Santhiya Tree Koh Chang Resort offers a serene retreat surrounded by breathtaking natural landmarks and pristine beaches. Just a short distance from the resort, you will find Klong Plu Waterfall, a majestic cascade that plunges into a crystal-clear pool, creating a picturesque setting for swimming and relaxation.
For beach lovers, Khlong Prao Beach and Chai Chet Beach are both within easy reach of the resort. Khlong Prao Beach boasts soft white sands and turquoise waters, perfect for sunbathing, swimming, and water sports. Chai Chet Beach offers a quieter ambiance, with its peaceful shores and gentle waves inviting you to unwind and soak up the tropical vibes.
Nature enthusiasts will also be delighted to explore the nearby Khlong Nonsi Waterfall, where you can embark on a refreshing hike through lush greenery to reach the cascading falls. Another hidden gem is Baan Zen Waterfront Retreat, a tranquil sanctuary nestled amidst mangroves and coconut groves, offering a peaceful escape from the hustle and bustle of everyday life.
If you're in the mood for some retail therapy or need to stock up on essentials, the Greengrocer Shop and Pharmacy Organic Shop are conveniently located nearby. For those seeking wellness and rejuvenation, Bodiwork Spa at Koh Chang Paradise Resort and Ko Chang International Clinic are just a stone's throw away, offering a range of spa treatments and healthcare services.
With its idyllic surroundings and proximity to these natural wonders and local amenities, Santhiya Tree Koh Chang Resort is the perfect destination for nature lovers, beach enthusiasts, and those seeking a peaceful getaway in Koh Chang, Thailand.
A Gastronomic Adventure Awaits
Surrounded by a plethora of dining options, Santhiya Tree Koh Chang Resort offers guests a gastronomic adventure like no other. Indulge in the freshest seafood at Jae Eiw Seafood and Nong Bua Seafood Klong Prao, where you can savor the catch of the day prepared in a variety of mouthwatering ways. For those craving Italian cuisine, Pizzeria Spaghetteria Toscana Koh Chang and Marco ristorante Italiano e pizzeria serve up authentic flavors that will transport you straight to Italy. If you're in the mood for Thai cuisine, Kati Culinary and Jae GLOY Restaurant offer delectable local dishes bursting with flavors. The U-Turn and Babylon Ristorante Pizzeria (Pilot Bar) are perfect for those seeking a lively atmosphere and a diverse menu. With such a wide range of dining options just a stone's throw away, your taste buds are in for a treat during your stay at Santhiya Tree Koh Chang Resort.
Shop 'til You Drop at Chamois Collection
Located in the vicinity of Santhiya Tree Koh Chang Resort, Chamois Collection is a shopping landmark that offers a unique and luxurious retail experience. This upscale boutique showcases a wide range of high-end fashion brands, accessories, and cosmetics. Whether you're looking for the latest designer clothing, trendy accessories, or premium beauty products, Chamois Collection has it all. Indulge in a shopping spree and discover the finest in fashion and style at this exclusive shopping destination.
Luxury at an Affordable Price: Santhiya Tree Koh Chang Resort
Escape to paradise without breaking the bank at Santhiya Tree Koh Chang Resort. With an average price of $113 per room, this luxurious resort offers incredible value for your money. Compared to the average price of a hotel room in Koh Chang, which is $60, Santhiya Tree Koh Chang Resort provides a truly exceptional experience at an affordable price.
Indulge in the opulence of this stunning resort without compromising your budget. Immerse yourself in the tranquility of the lush tropical surroundings, while enjoying world-class amenities and impeccable service. From spacious and elegantly designed rooms to breathtaking views of the ocean or the lush gardens, every aspect of your stay at Santhiya Tree Koh Chang Resort is designed to provide the ultimate in comfort and relaxation.
Don't miss out on this incredible opportunity to experience luxury at an unbeatable price. Book your stay at Santhiya Tree Koh Chang Resort today and create unforgettable memories in the beautiful island of Koh Chang, Thailand.
A Perfect Paradise for Relaxation and Luxury
Santhiya Tree Koh Chang Resort is a true gem that has left guests amazed and longing for a return visit. With its stunning buildings and beautiful swimming pools, this hotel is a sight to behold. The love and appreciation for this resort is evident in the reviews, with guests expressing their desire to recommend it to their family and friends. The rooms offer breathtaking views and some even come with a private pool, ensuring a truly luxurious experience. The resort's restaurants serve mouthwatering dishes that leave guests satisfied and wanting more. The staff at Santhiya Tree Koh Chang Resort are praised for their friendliness and excellent service, creating a warm and welcoming atmosphere for guests. With its pristine cleanliness and the attentive nature of the staff, this resort is a haven of relaxation and happiness. Whether you're looking for a peaceful retreat or a fun-filled vacation, this resort has everything you need to make your stay unforgettable. Come and experience the magic of Santhiya Tree Koh Chang Resort, and you'll understand why guests can't wait to return.
A Tranquil Oasis with Exceptional Service
Santhiya Tree Koh Chang Resort is a true gem nestled in the picturesque island of Koh Chang, Thailand. With an impressive overall rating of 8.9, this resort has garnered rave reviews for its exceptional value, top-notch facilities, and impeccable cleanliness.
One of the standout features of Santhiya Tree Koh Chang Resort is its excellent value for money. Guests have consistently praised the resort for offering a luxurious experience at an affordable price. From the moment you step foot on the property, you'll be greeted with warm smiles and exceptional service that goes above and beyond expectations. The staff's dedication to ensuring a memorable stay is evident in the glowing 9.3 rating for staff performance, making you feel like a VIP throughout your entire stay.
The resort's facilities are equally impressive, earning a remarkable rating of 9.1. The lush tropical gardens, stunning infinity pool, and direct access to the pristine white sand beach create a tranquil oasis that will leave you feeling relaxed and rejuvenated. Whether you're seeking a romantic getaway or a family vacation, the resort offers a range of activities and amenities to cater to your every need. From indulging in a soothing spa treatment to enjoying a refreshing cocktail at the beachfront bar, every moment spent at Santhiya Tree Koh Chang Resort is designed to provide the ultimate in comfort and luxury.
When it comes to dining, the resort may have received a slightly lower rating of 8.1, but this should not deter you. With a variety of dining options available, including a beachfront restaurant and a poolside bar, you'll be treated to a culinary journey that will satisfy even the most discerning palate. The resort's commitment to using fresh local ingredients ensures that each dish is bursting with flavor and authenticity, leaving you wanting more.
Situated in a prime location, the resort offers easy access to the island's vibrant nightlife and a range of exciting activities. While the rating for location stands at 8.5, guests have praised the resort for its serene and secluded atmosphere, providing a peaceful escape from the hustle and bustle of everyday life.
In terms of comfort, Santhiya Tree Koh Chang Resort excels with a rating of 8.8. The spacious and elegantly designed rooms and villas provide a haven of tranquility, offering breathtaking views of the surrounding nature. Whether you choose a room with a private balcony or a luxurious pool villa, you can expect a comfortable and restful stay.
In summary, Santhiya Tree Koh Chang Resort has consistently received high ratings across various categories, making it a top choice for travelers seeking a luxurious and memorable experience. With its exceptional value, top-notch facilities, impeccable cleanliness, and dedicated staff, this resort truly stands out as a haven of tranquility in the heart of Koh Chang.
Exceptional9.2
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Compulsory New Year's Eve Gala Dinner On 31st December is required to pay with resort team or directly book via E-mail treekohchang@santhiya.com for Santhiya Koh Chang Resort directly.
Child age 0-1 year stays free with an accompanied adult.
Child age 2-11 years old will be charged THB 1,500++/person/night and including breakfast.
Adult age 12 years old and over will be charged THB 3,000++/person/night and including breakfast.
For the night on December 31st, the booking cannot be CHECKED OUT and it must be booked minimum 2 nights over.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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Guests rave about the excellent and friendly staff who provide top-notch service, as well as the resort's stunning attention to detail and beautiful natural surroundings. The great location near popular beaches and landmarks, and the amazing pools and pool areas are also highly praised. Additionally, the very good breakfast is a standout offering with its nice selection of foods and live Thai music instruments.
Guests may need shuttle service or walk to reach main road and nearby attractions.
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I thoroughly enjoyed my stay at this hotel. The room was spacious and offered a breathtaking view of the mountains, capped with cotton-like clouds and complemented by a flowing green river. I was deeply impressed by the hospitality and attentiveness of the staff, whose service was truly outstanding, the staff at the reception and the breakfast restaurant in particular. i believe most of them are from Myanmar and I sincerely hope that the staff are compensated fairly, as the service they provide is truly outstanding. I would highly recommend this hotel to anyone seeking a memorable and comfortable stay.
It was an absolutely magical experience. From the moment we arrived, the staff made us feel incredibly welcome with warm smiles and attentive service. The entire resort has a peaceful, natural vibe that blends beautifully with the surrounding jungle and beach—perfect for a relaxing getaway. The villas are stunning, especially the ones with private pools. Spacious, beautifully decorated in traditional Thai style, and equipped with everything you need for a luxurious stay. Waking up to the sound of birds and the gentle ocean breeze was pure bliss. The beachfront area is quiet and serene, ideal for sunset walks or just lounging with a cocktail in hand. The restaurant served delicious Thai and international dishes, and breakfast was a generous spread with plenty of variety. One of the highlights was the exceptional service—everyone went out of their way to make sure we were comfortable. From the shuttlebus drivers to the spa staff and waiters, every interaction was genuinely kind and helpful. Overall, Santhiya Tree Resort is a true hidden gem on Koh Chang. It combines nature, comfort, and top-tier hospitality in the best possible way. I’m already dreaming of coming back!
We really enjoy our stay in Santhiya the Garden was beautiful very accomodating staff and Management. Relaxing place to stay the beach is very clean welltrained Staff. Breakfast on infinity pool restaurant is so amazing. Highly recommended resort. i will stay again in Santhiya Resort. The bungallows are so beautiful.
Everything was superb. Our room was extremely clean, large and there was so much attention to detail. we had a bath, pool, and day bed on our patio and watched the sunrise from a warm bath and pool every morning looking out a the view over the river and hills it was stunning. the pool was excellent in our room. We could hop in and cool down at any time. service and staff were excellent across the entire resort. the food at the restaurant was great, we loved everything we had. we were on the top floor, and there was a lift down to level one with some steps to the ground. the breakfast was amazing, the location and the food both and the capaccinos!.amazing selection, everything you could think of. just a short 13 minute walk to the village with restaurants and bars and shops. they also had a shuttle service but we did not use choosing to walk. the beach was ok at high tide there was no beach at the resort but it was low ride most of the day. Pool area was great and plenty of spare loungers to relax on. The hotel building was stunning as were the gardens.
Airport transfer
200 meters to the beach
Free Wi-Fi in all rooms!
Air conditioning
“A place deep (but not hidden) with service that is absolutely great.”
I came to Koh Chang and need to stay here for at least one night. The packages include resort expenses, but I personally recommend not getting it if you don't drink by the beach at night. Recently, there’s a booking option that doesn’t include breakfast, which is great for those who like to go out for seafood during the day or sleep in (this option didn't exist before). There’s a new service with a shuttle from the main road, which is good for foreigners, but it doesn't really matter for Thai people driving here. The sea is beautiful and you can swim in the evening when it's not hot, and there are resting spots by the beach with showers available. I booked a river-facing room, which always has a private pool. This time, I stayed in the right wing, which has only 3 rooms and is more private than the middle room, but the noise from the adjacent room was a bit loud; this depends on luck as there's nothing the hotel can do about it. They maintain a consistent level of impressive service. Last year, two months ago, and this time, all the staff were cheerful, attentive, and willing to help throughout. I'm impressed every time and will return.