Royal Garden Hotel Ozamiz City

3 stars out of 5
Burgos corner Zamora Streets,Ozamiz City, Ozamiz City, Ozamiz City, Philippines, 7200 - See map

Embark on an unforgettable journey to Ozamiz City at the Royal Garden Hotel. Located in the vibrant heart of the city, this hotel offers comfortable rooms with modern amenities such as air conditioning, complimentary Wi-Fi, and a safety deposit box. Enjoy a delightful breakfast in your room, sip on rich coffee at the cozy coffee shop, and savor exquisite meals at the restaurant. Relax in the sauna and enjoy captivating city views from select rooms. Discover nearby attractions like the famous Cotta Fort and Misamis Occidental Aquamarine Park. The Royal Garden Hotel is the ideal choice for a convenient and enjoyable stay in Ozamiz City. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurant

Massage

Airport transfer

Family room

This property is in high demand!

6 travelers have booked today.

Location 8.9
Service 8.6
Cleanliness 8.5
Room comfort and quality 8.5

Based on 1,385 verified reviews

Location

8.9

Service

8.6

Cleanliness

8.5

Room comfort and qua...

8.5

Value for money

8.4

Facilities

7.9

See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Labo Airport
5.2 km
Misamis Occidental Aquamarine Park
5.7 km
Hoyohoy Highland Park
11.6 km
Pagadian Airport
52.3 km
Dipolog Airport
70.7 km

Good to know

Value for money8.4
Location rating8.9

Rooms available at Royal Garden Hotel Ozamiz City

Excellent
Room comfort & quality

8.5

Imperial Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite
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  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Single
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Triple
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  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Junior Suite
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  • Room size: 28 m²/301 ft²
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Junior Suite
...
    Enter dates to see prices
    Deluxe Suite
    ...
      Enter dates to see prices
      Double
      ...
        Enter dates to see prices
        TRIPLE ROOM 2 BEDS 3 TWIN BEDS
        ...
          Enter dates to see prices

          Frequently asked questions

          Does Royal Garden Hotel Ozamiz City provide airport transfer?

          Royal Garden Hotel Ozamiz City offers airport transfer service upon request with an additional charge of 350 PHP in local currency. To request, check the box on the booking form just before the payment page.

          Does Royal Garden Hotel Ozamiz City provide shuttle service for getting around?

          For your convenience when traveling around the city, Royal Garden Hotel Ozamiz City provides shuttle service right at your doorstep making it easy for you to get to places smoothly.

          Is car parking available at Royal Garden Hotel Ozamiz City?

          Royal Garden Hotel Ozamiz City offers car park onsite free of charge for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

          What measures does Royal Garden Hotel Ozamiz City take in terms of hygiene, safety, and cleanliness?

          Royal Garden Hotel Ozamiz City meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with body thermometer, free face masks, first aid kit, and temperature check for guests and staff for extra safety precautions and hygiene protocols.

          What are the property's policies for children's bedding at Royal Garden Hotel Ozamiz City?

          Royal Garden Hotel Ozamiz City's policy relating to children's bedding considers guests age 9 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

          How many rooms does Royal Garden Hotel Ozamiz City have?

          Royal Garden Hotel Ozamiz City has a total of 55 rooms.

          How long do travelers generally stay at Royal Garden Hotel Ozamiz City?

          Verified past guests that have stayed at Royal Garden Hotel Ozamiz City had an average nightly stay of 2 nights at this property.

          What was the average room rate for Royal Garden Hotel Ozamiz City been in the past month?

          The typical room rate for Royal Garden Hotel Ozamiz City in the past month is 1413.59 PHP, compared to city's average of 1574.65 PHP.

          What is the typical rating that past Couples' have given to Royal Garden Hotel Ozamiz City?

          Past couple travelers that have stayed at this property have given Royal Garden Hotel Ozamiz City an average rating of 8.3. You can look up on more detailed customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

          What time is check-in and check-out at Royal Garden Hotel Ozamiz City?

          Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

          More about Royal Garden Hotel Ozamiz City

          More about Royal Garden Hotel Ozamiz City

          Experience Comfort and Convenience at Royal Garden Hotel Ozamiz City

          Welcome to Royal Garden Hotel Ozamiz City, a charming 3-star hotel located in the heart of Ozamiz City, Philippines. With its convenient location and excellent amenities, this hotel is the perfect choice for both business and leisure travelers. At Royal Garden Hotel Ozamiz City, check-in time starts from 01:00 PM, allowing you to settle in and start your vacation or work trip without any hassle. The hotel's friendly and efficient staff will be there to welcome you and ensure a smooth check-in process. If you need to catch an early flight or have other plans, rest assured that check-out time is until 12:00 PM, giving you ample time to pack up and bid farewell to this cozy retreat. With a total of 55 well-appointed rooms, Royal Garden Hotel Ozamiz City offers a comfortable and relaxing stay for all guests. Each room is thoughtfully designed with modern furnishings and soothing color schemes, creating a serene ambiance that will make you feel right at home. Whether you choose a standard room or a suite, you can expect a restful night's sleep and all the necessary amenities for a pleasant stay. Families traveling with young children will appreciate the hotel's child policy. Royal Garden Hotel Ozamiz City allows children between the ages of 0 to 8 to stay free of charge, making it an ideal choice for a family getaway. Create lasting memories with your loved ones as you explore the attractions of Ozamiz City, knowing that your little ones are well taken care of without any additional cost. The hotel's commitment to providing a comfortable stay extends beyond its child policy. Royal Garden Hotel Ozamiz City underwent a renovation in 2013, ensuring that its facilities and rooms are up-to-date and in excellent condition. The hotel was built in 1998, showcasing its years of experience in hospitality and dedication to guest satisfaction. Conveniently located just 10 minutes away from the airport, Royal Garden Hotel Ozamiz City offers easy access to both the city center and nearby attractions. Whether you're here for business or leisure, you'll find yourself within reach of shopping malls, restaurants, and cultural landmarks. Experience the perfect blend of comfort, convenience, and Filipino hospitality at Royal Garden Hotel Ozamiz City. Book your stay today and create unforgettable memories in the charming city of Ozamiz.

          Indulge in Relaxation and Rejuvenation at Royal Garden Hotel Ozamiz City's Entertainment Facilities

          At Royal Garden Hotel Ozamiz City, we understand the importance of unwinding and rejuvenating after a long day of exploring the city. That's why we offer a range of entertainment facilities designed to help you relax and pamper yourself. Step into our tranquil spa and let our skilled therapists melt away your stress with a soothing massage. Choose from a variety of massage techniques to suit your needs, whether it's a deep tissue massage to release tension or a gentle Swedish massage to promote relaxation. After your massage, take a dip in our refreshing sauna, where the heat will help detoxify your body and improve circulation. Indulge in a moment of pure bliss at Royal Garden Hotel Ozamiz City's entertainment facilities. Book your stay with us and experience the ultimate relaxation in the heart of Ozamiz City.





          Convenience at Your Fingertips

          At Royal Garden Hotel Ozamiz City, convenience is always a top priority. With a range of exceptional facilities and services, your stay at this hotel will be nothing short of effortless. For those who prefer to indulge in the comfort of their room, the hotel offers 24-hour room service. Whether you're craving a late-night snack or a full meal, the dedicated staff will be at your service to ensure your culinary desires are fulfilled. Additionally, the hotel provides daily housekeeping, ensuring that your room is always tidy and well-maintained. If you find yourself in need of laundry services, the hotel's efficient laundry service is available to take care of your garments. For guests with valuable belongings, safety deposit boxes are provided to give you peace of mind during your stay. The concierge is also readily available to assist you with any queries or requests you may have, ensuring a seamless and enjoyable experience. For those who need to stay connected, Wi-Fi is available in both public areas and all rooms, allowing you to easily connect with friends, family, or business associates. The hotel also offers a designated smoking area for guests who smoke. In addition to these services, Royal Garden Hotel Ozamiz City offers dry cleaning services and luggage storage, making your stay even more convenient. With all these thoughtful facilities and services, Royal Garden Hotel Ozamiz City is the perfect choice for travelers seeking comfort and convenience in Ozamiz City, Philippines.

          Convenient and Hassle-Free Transport Facilities at Royal Garden Hotel Ozamiz City

          At Royal Garden Hotel Ozamiz City, we understand the importance of providing convenient and hassle-free transport facilities for our guests. Whether you are arriving by air or traveling around the city, we have got you covered. For guests arriving at the airport, our hotel offers airport transfer services. This means that you can simply sit back and relax as our friendly and professional staff will be there to pick you up and drop you off at the hotel. Say goodbye to the stress of finding transportation upon arrival! If you are planning to explore Ozamiz City and its surrounding areas, we offer a car park onsite. This allows you to conveniently park your vehicle right at the hotel, ensuring that you have a safe and secure place to leave your car. Best of all, our car park is free of charge for our guests, providing you with peace of mind and saving you from additional expenses. For those who prefer not to drive, we also provide a shuttle service. This service allows you to easily travel to popular attractions and destinations within the city without the hassle of navigating public transportation. Additionally, if you require a car during your stay, we offer car hire services, ensuring that you have the freedom to explore at your own pace. At Royal Garden Hotel Ozamiz City, we strive to make your stay as comfortable and convenient as possible. With our range of transport facilities including airport transfer, car park onsite, shuttle service, and car hire, you can focus on enjoying your trip without any transportation worries.





          Indulge in Culinary Delights at Royal Garden Hotel Ozamiz City

          At Royal Garden Hotel Ozamiz City, guests can enjoy a wide range of dining options that cater to every palate. Start your day with a delightful continental breakfast, served fresh every morning. Whether you prefer a hearty meal or a light snack, the hotel's coffee shop is the perfect place to relax and enjoy a cup of coffee or tea. For a more formal dining experience, head to the hotel's restaurant, where you can savor a variety of mouthwatering dishes prepared by skilled chefs. The restaurant offers a diverse menu that includes both local and international cuisine, ensuring there is something for everyone to enjoy. With 24-hour room service available, guests can also indulge in delicious meals from the comfort of their own rooms. The hotel's dedicated staff ensures that the dining facilities are impeccably maintained, and daily housekeeping ensures a clean and inviting atmosphere for all guests.

          Luxurious and Comfortable Rooms at Royal Garden Hotel Ozamiz City

          Experience a truly indulgent stay at Royal Garden Hotel Ozamiz City with its range of luxurious and comfortable rooms. Choose from a variety of room types to suit your preferences and needs. For those seeking the utmost in luxury and space, the Imperial Suite offers a generous 50 square meters of elegantly appointed space, complete with a plush King Bed. If you are traveling solo and looking for a cozy retreat, the Single room provides a comfortable 18 square meters of space with a Single Bed. For a more spacious option, the Suite offers 35 square meters of well-designed space, featuring a King Bed for a restful night's sleep. If you are traveling with friends or family, the Triple room is perfect with its 25 square meters of space and three comfortable Single Beds. Alternatively, the Twin room provides 24 square meters of space and two Single Beds, ideal for sharing. Booking your stay at Royal Garden Hotel Ozamiz City through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can easily compare room rates, read reviews from previous guests, and make your reservation in just a few clicks. Take advantage of Agoda's exclusive deals and promotions to make your stay at Royal Garden Hotel Ozamiz City even more memorable. Book now and experience luxury and convenience at its finest!

          Discover the Charms of Ozamiz City

          Nestled in the heart of the Philippines, Ozamiz City is a hidden gem waiting to be explored. With its rich history, vibrant culture, and stunning natural landscapes, this city offers a unique and unforgettable experience for travelers. One of the must-visit attractions in Ozamiz City is the Royal Garden Hotel. Situated in a prime location, this hotel allows guests to immerse themselves in the beauty of the city. From here, you can easily access the iconic Cotta Fort, a historic fortress built during the Spanish colonial period. Explore its ancient walls and learn about the city's intriguing past. For nature enthusiasts, a visit to the stunning Misamis Occidental Aquamarine Park is a must. Just a short drive from the hotel, this marine sanctuary boasts crystal-clear waters, vibrant coral reefs, and a diverse array of marine life. Take a dip in the refreshing waters, go snorkeling or diving, and marvel at the breathtaking underwater world. After a day of exploration, return to the Royal Garden Hotel and indulge in its luxurious amenities. Enjoy a delicious meal at the hotel's restaurant, relax by the poolside, or pamper yourself with a rejuvenating spa treatment. With its perfect blend of comfort, convenience, and charm, the Royal Garden Hotel is the ideal base for your Ozamiz City adventure.

          Convenient Transportation Options from the Nearest Airports to Royal Garden Hotel Ozamiz City

          Located in the vibrant city of Ozamiz City in the Philippines, Royal Garden Hotel Ozamiz City offers a comfortable and convenient stay for travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the various transportation options available. If you are arriving at Labo Airport, the closest airport to Ozamiz City, you can easily reach Royal Garden Hotel by taking a taxi or a tricycle. Taxis are readily available outside the airport terminal and provide a comfortable and hassle-free journey to the hotel. Alternatively, you can opt for a tricycle ride, a popular mode of transportation in the Philippines. Tricycles are motorized vehicles with sidecars, perfect for short distances within the city. For travelers arriving at Laguindingan Airport, located approximately 150 kilometers away from Ozamiz City, there are several transportation options to reach Royal Garden Hotel. The most convenient way is to hire a private car or arrange for a hotel transfer. This ensures a comfortable and stress-free journey directly to the hotel. Another option is to take a taxi from the airport to the bus terminal in Cagayan de Oro, and then catch a bus to Ozamiz City. Buses are a cost-effective mode of transportation and offer scenic views along the way. No matter which airport you arrive at, reaching Royal Garden Hotel Ozamiz City is a seamless experience. The hotel's prime location in Ozamiz City allows easy access to public transportation, making it a convenient choice for travelers visiting the area.

          Explore the Natural Beauty and Adventure at Royal Garden Hotel Ozamiz City's Surrounding Landmarks

          Nestled in the heart of Ozamiz City, Philippines, Royal Garden Hotel offers a convenient location for exploring the natural beauty and adventure that surrounds it. Just a short distance away, you'll find the Misamis Occidental Aquamarine Park, a must-visit destination for nature lovers and marine enthusiasts. Immerse yourself in the stunning underwater world as you snorkel or dive in the crystal-clear waters, or take a leisurely walk along the park's picturesque trails and enjoy the breathtaking views of the surrounding landscape. For those seeking a thrilling outdoor experience, Hoyohoy Highland Park is just a stone's throw away from the hotel. This adventure park offers a range of exciting activities such as ziplining, rappelling, and horseback riding. Feel the adrenaline rush as you soar through the air on the zipline, taking in panoramic views of the lush greenery below. Whether you're an adventure seeker or simply looking to unwind amidst nature, Hoyohoy Highland Park is sure to leave you with unforgettable memories. Labo Airport is conveniently located near Royal Garden Hotel, making it a convenient choice for travelers. Whether you're arriving or departing, the hotel's proximity to the airport ensures a hassle-free journey. Take advantage of the hotel's airport transfer service and enjoy a seamless transition to or from your flight. With its prime location near these landmarks and attractions, Royal Garden Hotel Ozamiz City is the perfect base for exploring the natural wonders and exciting adventures that await in the beautiful city of Ozamiz.





          Dining Delights at Your Doorstep

          When staying at Royal Garden Hotel Ozamiz City, you'll be delighted to find a variety of dining options right at your doorstep. Start your day with a hearty breakfast at Shanghai Boy, a popular Chinese restaurant known for its delectable dim sum and flavorful noodle dishes. For a taste of Western cuisine, head over to Moon Cafe, where you can indulge in mouthwatering burgers, sandwiches, and pasta dishes. If you're in the mood for some Filipino favorites, Mang Inasal is just a stone's throw away, offering delicious grilled chicken and traditional local dishes. Looking for a place to unwind with a cold drink and enjoy some live music? Gats Bar & Restaurant is the perfect spot, serving up a wide selection of cocktails and tasty bar bites. And for those craving familiar fast food, McDonald's is conveniently located nearby. With these fantastic dining options just steps away from the hotel, you'll never have to worry about finding a great place to eat during your stay at Royal Garden Hotel Ozamiz City.





          Affordable Luxury: Experience Comfort at Royal Garden Hotel Ozamiz City

          At Royal Garden Hotel Ozamiz City, you can indulge in a luxurious stay without breaking the bank. With an average room price of just $31, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Ozamiz City, which is $25, Royal Garden Hotel stands out as an affordable yet upscale option. Step into a world of elegance and sophistication as you enter the beautifully designed rooms at Royal Garden Hotel Ozamiz City. Each room is tastefully decorated, featuring modern amenities and plush furnishings that ensure a comfortable and relaxing stay. From cozy single rooms to spacious suites, there is a perfect accommodation option for every type of traveler. With its affordable pricing, Royal Garden Hotel Ozamiz City allows guests to enjoy a premium experience without compromising on quality. Whether you are visiting Ozamiz City for business or leisure, this hotel provides an excellent base for exploring the city's attractions. Book your stay at Royal Garden Hotel Ozamiz City and treat yourself to a remarkable stay that exceeds your expectations.

          Friendly and Accommodating Staff, Excellent Location, and Clean Rooms

          Royal Garden Hotel Ozamiz City is known for its friendly and helpful staff who go above and beyond to ensure a pleasant stay for their guests. From the moment you step foot in the hotel, you are greeted with warm smiles and a genuine willingness to assist. The staff's helpfulness is a common theme in the customer reviews, with many guests praising their accommodating nature. In addition to the exceptional staff, the hotel's location is another standout feature. Situated in a prime location, guests have easy access to various attractions, restaurants, and shops. Whether you're in town for business or leisure, the hotel's excellent location makes it convenient to explore all that Ozamiz City has to offer. Guests also rave about the cleanliness of the rooms at Royal Garden Hotel Ozamiz City. The rooms are well-maintained, spotlessly clean, and provide a quiet and comfortable environment for a restful night's sleep. Solo travelers particularly appreciate the cleanliness and overall pleasant ambiance of the hotel. Furthermore, the hotel's interior is fresh and modern, creating a welcoming atmosphere for guests. The air conditioning is strong enough to keep the rooms cool even during hot weather. The staff's professionalism and the restaurant's excellent food are additional highlights mentioned in the reviews. Overall, Royal Garden Hotel Ozamiz City is highly recommended by guests who have experienced the friendly and accommodating staff, excellent location, and clean rooms. Whether you're traveling alone or with family and friends, this hotel promises a memorable and enjoyable stay in Ozamiz City.

          A Haven of Exceptional Service and Comfort

          Royal Garden Hotel Ozamiz City in Ozamiz City, Philippines, has earned a well-deserved reputation for its exceptional service and comfort, as reflected in its outstanding customer ratings. With an impressive overall rating of 8.4, guests have consistently praised the hotel for its dedication to providing a memorable stay. One of the standout features of Royal Garden Hotel Ozamiz City is its excellent value for money, with a rating of 8.3. Guests appreciate the affordable rates without compromising on quality. This makes it an ideal choice for both leisure and business travelers seeking a comfortable and budget-friendly accommodation option in Ozamiz City. The hotel's cleanliness is another aspect that has garnered high praise from guests, with a rating of 8.5. The housekeeping team at Royal Garden Hotel Ozamiz City ensures that the rooms and common areas are impeccably maintained, creating a pleasant and hygienic environment for guests to relax and unwind. The attention to detail in maintaining cleanliness is truly commendable and contributes to the overall positive experience of staying at this hotel.

          Show less

          Amenities and facilities

          Very good7.9

          Facilities

          Most talked about facilities
          Languages spoken
          • English
          • Filipino
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Internet services
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Massage
          • Sauna
          • Spa
          • Spa/sauna
          Cleanliness and safety
          • Body thermometer
          • Breakfast in room
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Free face masks
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Hygiene certification
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Rooms sanitized between stays
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Breakfast [continental]
          • Coffee shop
          • Restaurants
          • Room service [24-hour]
          Services and conveniences
          • Air conditioning in public area
          • Business facilities
          • Concierge
          • Currency exchange
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Heating in public area
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area
          • Xerox/fax in business center
          For the kids
          • Family/child friendly
          • Family room
          • Kids meal
          Access
          • CCTV in common areas
          • CCTV outside property
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed unavailable
          • Security [24-hour]
          • Smoke alarms
          • Soundproof rooms
          Getting around
          • Airport transfer
          • Car park [free of charge]
          • Car park [nearby]
          • Car park [on-site]
          • Rental car
          • Shuttle service
          Available in all rooms
          • Air conditioning
          • Desk
          • Free bottled water
          • Internet access – wireless
          • Non-smoking
          • Shower
          • Slippers
          • Telephone
          • Toiletries
          • Towels
          • TV [flat screen]
          • Wi-Fi [free]
          • Window

          Food and dining

          Breakfast options
          • Continental

          Location

          Burgos corner Zamora Streets,Ozamiz City, Ozamiz City, Ozamiz City, Philippines, 7200

          Excellent8.9

          Location

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-8 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 9 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
            Extra fees as mentioned will be collected at the property.
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from13:00
          • Check-out until12:00
          • Reception open until00:00
          Getting around
          • Travel time to airport (minutes)10
          • Airport transfer fee350 PHP
          Extras
          • Breakfast charge (unless included in room price)105 PHP
          The property
          • Year property opened1998
          • Number of floors5
          • Number of rooms 55
          • Most recent renovation2013
          • Number of restaurants1
          • Number of bars/lounges0

          Reviews of Royal Garden Hotel Ozamiz City from real guests

          Provided by verified guests of

          Agoda logo
          8.4
          • Location score 8.9 out of 10 and is a high score in Ozamiz City
            Location8.9
          • Service score 8.6 out of 10 and is a high score in Ozamiz City
            Service8.6
          • Cleanliness score 8.5 out of 10 and is a high score in Ozamiz City
            Cleanliness8.5
          • Room comfort and quality score 8.5 out of 10 and is a high score in Ozamiz City
            Room comfort and quality8.5
          • Value for money score 8.4 out of 10 and is a high score in Ozamiz City
            Value for money8.4
          • Facilities score 7.9 out of 10 and is a high score in Ozamiz City
            Facilities7.9
          High score for Ozamiz City
          Rating
          9+ Exceptional (212)
          8-9 Excellent (66)
          7-8 Very Good (97)
          6-7 Good (29)
          <6 Below Expectation (51)
          Guest Type
          Room Type
          Language

          Show reviews that mention 

          Showing 455 verified guest comments
          12345
          1. 5.6
            Triveni from Thailand
            Couple
            Twin
            Stayed 3 nights in January 2024

            Needs much improvement not for the faint of heart ”

            The Royal Garden Hotel is not even close to being in the top 10 or even top 20 hotels I’ve had the pleasure of visiting. It’s the best hotel in Ozamiz, Philippines however that’s like saying it’s the best cell in the prison. There are many issues with the property as a whole. I, along with my significant other have had to switch rooms to room for multiple reasons. The stay in the first room possessed a nauseating smell, the second room and this is not a not a joke has an entity that shows itself from time to time in the room and the hotel staff knows and is aware of this entity. This room isn’t occupied often as the staff relayed and confirmed its presence. The property needs significant work. There was a fire or another hazard on the fourth floor during this latest stay. Sinks, showers and toilets do not drain, flush or operate properly or efficiently. Lighting fixtures and electrical outlets require professional maintenance throughout the property. The sheets/ bedding possess an unclean odor, most likely due to the lack of commercial Laundry standards. Sheets are hung outside to dry and it’s rainy season. Is my belief all these issues stem from a lack of personal accountability, along with a lack of a high degree of personal excellence and mental acuity. Any intelligent or well traveled individual will easily see and experience this lack of commitment to excellence or attention to detail in every aspect of life in Ozamiz from your all your dining experience to the local architecture, There are few straight plum lines or levels surfaces. Upkeep and maintenance are nonexistent. Good, reliable, quality service in the service industry is nonexistent in Ozamiz. I say this having worked many years in the service and sale industries. However the staff is helpful and friendly where they can be. It’s not the best place to rest your weary body after a long day of travel and activities, however it’s the best Ozamiz has to offer and that’s not saying much. Power outages happen everyday sometimes multiple times per day. WiFi is weak and unreliable. Cellular service suffers the same fate. If you had an emergency you need to be equipped to handle it yourself. Food and or dining options are extremely limited. Safety and security are a major issue anywhere in Ozamiz. Luckily the hotel has security on staff which you can regularly find sleeping at their post during your stay here. Individuals ill-equipped to protect themselves and or their loved ones should avoid Ozamiz and any other city in the Philippines. Closely watch your personal property to avoid theft. Local law enforcement is good however not great. Everything is much, much slower in Ozamiz. This will translate to your stay at the hotel. If you’re like me and are very capable at dealing with diversity and your personal security, traveling to Ozamiz and staying at the Royal Garden Hotel is the equivalent of exploring uncharted territory with many adventures around the bend. I do not recommend Ozamiz or this hotel for those individuals looking for a plush experience. You will not find it here. If you are the thrill sinking, adventurous type as I am you will find Ozamiz and the Royal Garden Hotel to your liking. If you get frustrated on bad hair days or when you get a hang nail this place is not for you. Adventurous types only. Trust me, you will only complain your entire stay. Otherwise go stay and have a great time.

            Reviewed January 17, 2024

            Dear Guest, Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience and would like to address the concerns you have raised. After thoroughly investigating your claim, we have found that the information provided in your review DOES NOT ALIGN with our records. We take great pride in providing exceptional service and ensuring the utmost guest satisfaction. As per your review it is majority about OZAMIZ CITY and not about your stay with us. We suggest you bring this up to the correct venue

            Responded February 03, 2024
            Royal Garden Hotel Ozamiz City
          2. 10.0
            Exceptional
            Olyn from Philippines
            Group
            Triple
            Stayed 1 night in February 2025

            Fantastic Stay with Great Value”

            Our group had an amazing time at this property. Very accessible to the airport and shopping areas. The facility is well maintained and the cleanliness is exemptional.

            Reviewed February 26, 2025

            Dear Ms Olyn Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon

            Responded February 27, 2025
            Royal Garden Hotel Ozamiz City
          3. 9.6
            Exceptional
            Lani from Philippines
            Group
            Single
            Stayed 4 nights in December 2024

            Highly Recommended”

            Very clean and comfortable stay. Location is accessible with lots of banks and shopping around the vicinity. Room and bathroom is spacious enough. Food that they serve at the cafe is good and reasonably prices. They also offer spa massage service in the room as well as room service.

            Reviewed December 30, 2024

            Dear Maam Lani. Thank you so much for your wonderful review especially about cleanliness of our hotel ! We truly appreciate you taking the time to share your great experience . It brings us immense joy to know that you enjoyed your stay and found our staff to your liking. Our team works hard to provide excellent service and create memorable experiences for all our guests, and your feedback is incredibly motivating. We are delighted that you felt at home with us.

            Responded February 28, 2025
            Royal Garden Hotel Ozamiz City
          4. 6.8
            Good
            Zahra from Philippines
            Group
            Twin
            Stayed 3 nights in January 2024

            Disappointing ”

            Our group arrived past 1 pm at the hotel. Check in was smooth, not until me and my roommate reached our assign room. There was no electricity inside the room. A technician was called and tried to fixed the wires at the ceiling, while we waited for 30 mins to have it fixed. Unfortunately, something's busted at that room so they transferred us to another room. I requested for a NON SMOKING ROOM but they gave us a smoking-allowed room. We can smell cigarette scent if the aircon is off. Maybe because we share the same ventilation outlet with the rooms beside us since they are also smoking-allowed rooms. We had no choice but to accept since we waited and also tired from our travel. We woke up last 7:30 pm, and was about to order food tru room service because we were so hungry. Sadly,The receptionist told us that last call for order of food was already 7:30 pm. We were not informed beforehand. Outside the hotel, there are no food chains around, or simply a food store. 😔 😟 Another thing, the bed frame or the mattress itself smells like dead rat. It stinks and smells like vomit. This is at room 404. My friend who was at 415 said the same thing with her bed. There are small cockroaches in the shower area. But, I commend the personnels who cleans the room thoroughly. Also those from the coffee shop for taking our requests for hot water. The location is very good, near from the airport. Hot water from the shower, the AC is working well, and room attendants always smile.

            Reviewed January 21, 2024

            Dear Guest, Thank you for bringing this matter to our attention, and congratulations on your pregnancy. We apologize for any inconvenience caused by the odor you encountered with the headboard in your room. We understand that pregnancy can heighten sensitivity to certain smells, and we sincerely apologize for any discomfort you experienced. AS PER OUR CHECKING THERE WAS NO DEAD RAT SMELL ON THE HEADBOARD and the room was occupied the day before your arrival and we didnt receive any complain. We appreciate your feedback as it allows us to improve our services and provide a better experience for our guests but Maintaining a clean and comfortable environment is of utmost importance to us.

            Responded February 03, 2024
            Royal Garden Hotel Ozamiz City
          5. 9.6
            Exceptional
            Efren from Philippines
            Solo traveler
            Single
            Stayed 1 night in February 2025

            First Night in Ozamis”

            I have stayed for 1 night and this Hotel is good so clean and luxurious and it has a cafe shop in the lobby area. The staffs are great too.

            Reviewed February 11, 2025

            Hello Sir Efren, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

            Responded February 27, 2025
            Royal Garden Hotel Ozamiz City
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