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Book Mercure Manchester Piccadilly Hotel
Discover the vibrant heart of Manchester City Center at Mercure Manchester Piccadilly Hotel. Perfectly situated near iconic attractions, shopping havens, and bustling nightlife. The hotel offers stunning views, comfortable beds, and complimentary WiFi. Start your day with a delicious in-room breakfast or grab a takeaway meal. Unwind with a drink at the bar or explore nearby landmarks like Manchester Arndale and Piccadilly Station. Experience the best of Manchester with them! [Some content may be Generative AI assisted. Inaccuracies may occur.]
Located in heart of Manchester
Check-in [24-hour]
230 meters to public transportation
Inside city center
260 meters to Gay Village
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Fitness center
Bar
Restaurants
3 travelers have booked today.
Location rating score
Value for money | 7.5 |
Distance to city center | 0.8 Miles |
Location rating | 9.2 |
Nearest airport | Manchester Airport (MAN) |
Distance to airport | 13.6 km |
Does Mercure Manchester Piccadilly Hotel provide laundry services?
Yes! Mercure Manchester Piccadilly Hotel includes laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.
Is car parking available at Mercure Manchester Piccadilly Hotel?
Mercure Manchester Piccadilly Hotel has car park onsite with charges applied for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Does Mercure Manchester Piccadilly Hotel feature an option for contactless check-in and check-out?
At Mercure Manchester Piccadilly Hotel, guests can take part in contactless check-in and check-out option provided by this property for your convenience and safety.
What public parks are nearby Mercure Manchester Piccadilly Hotel?
While staying at Mercure Manchester Piccadilly Hotel, indulge in your morning or evening stroll at nearby park which include Chatsworth Gardens, Vimto Park, and Rileys.
When was Mercure Manchester Piccadilly Hotel built?
Mercure Manchester Piccadilly Hotel was built in 1966.
What was the average room rate for Mercure Manchester Piccadilly Hotel been in the past month?
The average room rate for Mercure Manchester Piccadilly Hotel in the past month is 119.85 GBP, compared to city's average of 113.62 GBP.
What is the typical rating that verified Couples' have given to Mercure Manchester Piccadilly Hotel?
Verified couple travelers that have stayed at this property have given Mercure Manchester Piccadilly Hotel an average rating of 7.2. You can look up on more specific customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that verified Families with young children have given to Mercure Manchester Piccadilly Hotel?
Past families with young children that have stayed at this property have given Mercure Manchester Piccadilly Hotel an average rating of 6.9. You can look up more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Experience Luxury and Convenience at Mercure Manchester Piccadilly Hotel
Welcome to Mercure Manchester Piccadilly Hotel, a luxurious 4-star establishment located in the heart of Manchester, United Kingdom. Built in 1966, this iconic hotel offers a perfect blend of modern comforts and classic elegance, making it an ideal choice for both business and leisure travelers.
With its prime location, Mercure Manchester Piccadilly Hotel provides easy access to Manchester Airport, which is just a short 30-minute drive away. This convenience ensures a hassle-free journey for guests, whether they are arriving or departing. The hotel boasts a total of 280 well-appointed rooms, each designed with style and comfort in mind. From cozy and intimate spaces to spacious and luxurious suites, there is a room to suit every traveler's needs.
Check-in at Mercure Manchester Piccadilly Hotel begins from 03:00 PM, allowing guests ample time to settle in and start exploring the vibrant city. The check-out time is until 12:00 PM, providing guests with a leisurely morning to enjoy a delicious breakfast or prepare for their onward journey. The hotel's central location, just 0.8 miles from the city center, ensures that guests are within easy reach of Manchester's top attractions, shopping districts, and entertainment venues.
At Mercure Manchester Piccadilly Hotel, families are welcome, and children between the ages of 2 to 11 can stay free of charge. This child-friendly policy makes it an excellent choice for families looking to create lasting memories in Manchester. Whether you are traveling for business or leisure, Mercure Manchester Piccadilly Hotel promises a memorable stay with its exceptional service, comfortable accommodations, and convenient location.
Entertainment Facilities at Mercure Manchester Piccadilly Hotel
At Mercure Manchester Piccadilly Hotel, guests can enjoy a range of entertainment facilities that are designed to enhance their stay. The hotel boasts a variety of onsite shops, perfect for those looking to indulge in a bit of retail therapy without having to venture far. Whether you're in search of souvenirs, fashion items, or any other essentials, these shops have got you covered.
After a long day of exploring the vibrant city of Manchester, guests can unwind and relax at the hotel's stylish bar. With its cozy ambiance and extensive drink menu, the bar provides the perfect setting to socialize with friends or simply enjoy a quiet drink alone. Sip on a refreshing cocktail, sample a fine wine, or choose from a wide selection of spirits and beers. The bar at Mercure Manchester Piccadilly Hotel is a great place to start or end your evening.
For those who prefer a more communal atmosphere, the hotel also offers a shared lounge/TV area. This space is ideal for mingling with fellow guests, catching up on the latest news or sports events on the large-screen TV, or simply unwinding with a book or magazine. The comfortable seating and relaxed ambiance make it a great spot to unwind after a busy day of sightseeing or business meetings. Whether you're looking to shop, enjoy a drink, or relax with others, Mercure Manchester Piccadilly Hotel has something for everyone.
Stay Active at Mercure Manchester Piccadilly Hotel's State-of-the-Art Fitness Center
At Mercure Manchester Piccadilly Hotel, we understand the importance of staying active while traveling. That's why we offer a top-notch fitness center that is open 24 hours a day, allowing you to work out whenever it suits your schedule. Our state-of-the-art facility is equipped with the latest cardio and weight training equipment, ensuring that you have everything you need for a fulfilling workout session.
Whether you prefer to start your day with a brisk run on the treadmill, pump some iron to build strength, or engage in a high-intensity interval training session, our fitness center has you covered. With modern machines that are easy to use and adjustable to your fitness level, you can customize your workout to meet your specific goals.
What sets our fitness center apart is not just the impressive range of equipment, but also the panoramic views of Manchester city that you can enjoy while breaking a sweat. With large windows overlooking the bustling streets below, you can stay motivated and inspired as you work towards your fitness goals.
So, whether you are a fitness enthusiast looking to maintain your routine or a traveler wanting to stay active during your stay, Mercure Manchester Piccadilly Hotel's 24-hour fitness center is the perfect place to get your heart pumping and stay in shape.
Convenient Facilities at Mercure Manchester Piccadilly Hotel
At Mercure Manchester Piccadilly Hotel, guests can enjoy a range of convenient facilities that enhance their stay in Manchester. From the moment you arrive, the hotel offers a seamless experience with express check-in/check-out services, allowing you to quickly settle into your room and start exploring the city.
For those who appreciate the convenience of having their laundry taken care of, the hotel provides a professional laundry service and dry cleaning options. This ensures that your clothes always look their best, whether you're attending a business meeting or exploring the vibrant streets of Manchester.
The hotel also offers room service, allowing you to indulge in delicious meals and refreshing beverages without leaving the comfort of your room. Whether you're craving a hearty breakfast or a late-night snack, the attentive staff will ensure that your dining needs are met.
To ensure the safety of your belongings, Mercure Manchester Piccadilly Hotel provides safety deposit boxes where you can securely store your valuables. Additionally, the concierge is available to assist you with any queries or requests you may have, ensuring that you have a hassle-free stay.
Stay connected throughout your stay with complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work emails or share your Manchester adventures on social media, you can rely on a strong and reliable internet connection.
For guests who prefer smoking, there is a designated smoking area where you can enjoy your cigarette without disturbing others.
To make your stay even more convenient, the hotel offers luggage storage facilities and daily housekeeping services. Whether you're in Manchester for a short visit or an extended stay, you can trust that your room will always be clean and tidy.
Experience a stay that is both comfortable and convenient at Mercure Manchester Piccadilly Hotel, where every detail is taken care of to ensure a memorable stay in Manchester.
Convenient Transport Facilities at Mercure Manchester Piccadilly Hotel
At Mercure Manchester Piccadilly Hotel, guests can enjoy a hassle-free stay with its excellent transport facilities. The hotel offers an onsite car park, allowing guests to conveniently park their vehicles during their stay. Whether you are traveling by car for business or leisure, the self-parking option provides added convenience and peace of mind. Please note that car park charges are applied, ensuring that your vehicle is securely parked while you explore the vibrant city of Manchester.
Modern Amenities and Entertainment at Mercure Manchester Piccadilly Hotel
At Mercure Manchester Piccadilly Hotel, guests can expect a comfortable and convenient stay with a range of modern amenities and entertainment options available in each room. Stay connected with the world with complimentary access to a daily newspaper, perfect for catching up on the latest news and events.
For those looking to unwind and relax, the hotel offers in-house movies, allowing guests to enjoy a cozy movie night in the comfort of their own room. Whether you're in the mood for a classic film or the latest blockbuster, there's something for everyone.
Getting ready for a day of exploring the vibrant city of Manchester is made easy with the inclusion of a hairdryer in each room. Say goodbye to bulky travel hairdryers and enjoy the convenience of having this essential amenity readily available.
Entertainment options continue with a television equipped with satellite/cable TV channels. Guests can enjoy a wide range of shows, sports events, and news from around the world, ensuring there's always something to watch during downtime.
To complete the experience, each room also features a mini bar, perfect for those who want to enjoy a refreshing drink or a late-night snack without leaving the comfort of their room. With a selection of beverages and snacks, guests can indulge in their favorite treats at any time of the day or night.
Mercure Manchester Piccadilly Hotel goes above and beyond to provide guests with a comfortable and enjoyable stay, ensuring that all their needs are met with these fantastic room facilities.
Indulge in Culinary Delights at Mercure Manchester Piccadilly Hotel
At Mercure Manchester Piccadilly Hotel, dining is an experience that delights the senses. The hotel offers a range of dining facilities to cater to every palate and preference.
Start your day off right with a delectable breakfast buffet at the hotel's restaurant. Indulge in a variety of hot and cold options, from freshly baked pastries to hearty cooked breakfast items. The buffet also includes a selection of continental breakfast delights, ensuring there is something for everyone to enjoy.
For those who prefer the convenience of dining in the comfort of their own room, Mercure Manchester Piccadilly Hotel offers a convenient room service option. Choose from a tempting menu of dishes and have your meal delivered straight to your door. Whether you're craving a late-night snack or a full-course dinner, the hotel's room service is available to satisfy your culinary desires.
In addition to the restaurant and room service, Mercure Manchester Piccadilly Hotel also provides daily housekeeping services to ensure a clean and comfortable dining environment. The hotel's dedicated staff works diligently to maintain the highest standards of cleanliness, allowing guests to dine with peace of mind.
With its diverse dining options and impeccable service, Mercure Manchester Piccadilly Hotel is the perfect choice for travelers seeking a memorable culinary experience during their stay in Manchester.
Experience Comfort and Luxury at Mercure Manchester Piccadilly Hotel
At Mercure Manchester Piccadilly Hotel, we offer a range of stylish and spacious rooms to ensure a comfortable stay for our guests. Choose from our Classic Double rooms, Classic Double High Floor rooms, Classic Twin rooms, Family rooms, Privilege Double or Twin rooms, Privilege rooms with 2 Single Beds, Superior Double rooms, and Superior Suites with 1 Double Bed.
When you book your stay at Mercure Manchester Piccadilly Hotel through Agoda, you can enjoy the best prices available, ensuring great value for your money. With Agoda's easy and hassle-free booking process, you can secure your preferred room type with just a few clicks. Whether you're traveling for business or leisure, Agoda offers a seamless experience, allowing you to focus on enjoying your stay at our hotel.
Experience the Vibrant Heart of Manchester at Mercure Manchester Piccadilly Hotel
Located in the bustling Manchester City Center, Mercure Manchester Piccadilly Hotel is the perfect base for exploring all that this vibrant city has to offer. With its prime location on Piccadilly Gardens, the hotel is surrounded by a wealth of attractions, shops, restaurants, and entertainment options.
Step outside the hotel's doors and immerse yourself in the lively atmosphere of Manchester's city center. Just a short stroll away, you'll find the iconic Manchester Arndale, the largest city center shopping mall in the UK, offering a wide range of high-street and designer brands. For a taste of culture, visit the nearby Manchester Art Gallery, home to an impressive collection of artworks spanning centuries.
Sports enthusiasts will be thrilled to discover that Mercure Manchester Piccadilly Hotel is within walking distance of the legendary Manchester United Football Club at Old Trafford, as well as the Etihad Stadium, home of Manchester City Football Club. Immerse yourself in the electric atmosphere of a live match or take a guided tour of these iconic stadiums.
Food lovers will be spoilt for choice with the array of dining options surrounding the hotel. From trendy cafes to fine dining restaurants, you'll find something to suit every palate. After a day of exploring, head back to the hotel and unwind with a refreshing drink at the stylish Piccadilly Lounge Bar, or indulge in a delicious meal at the hotel's Brasserie Restaurant.
Whether you're visiting Manchester for business or leisure, Mercure Manchester Piccadilly Hotel offers the perfect blend of comfort, convenience, and excitement. With its prime location in the heart of the city center, you'll have everything you need right on your doorstep.
Convenient Transportation from the Airport to Mercure Manchester Piccadilly Hotel
Located in the heart of Manchester City Center, Mercure Manchester Piccadilly Hotel is easily accessible from the nearby airports, making it an ideal choice for both business and leisure travelers. With its central location, guests can enjoy easy access to the city's top attractions, shopping districts, and vibrant nightlife.
For travelers arriving at Manchester Airport, the most convenient way to reach Mercure Manchester Piccadilly Hotel is by train. The airport has its own dedicated train station, providing a direct link to Manchester Piccadilly Station, which is just a short walk away from the hotel. Trains run frequently throughout the day, offering a quick and hassle-free journey.
Alternatively, guests can also opt for a taxi or ride-sharing service from the airport to the hotel. Taxis are readily available outside the airport terminals, and the journey to Mercure Manchester Piccadilly Hotel takes approximately 20-30 minutes, depending on traffic conditions.
For those arriving at other nearby airports such as Liverpool John Lennon Airport or Leeds Bradford Airport, the most convenient option is to take a direct train to Manchester Piccadilly Station. From there, it's just a short walk to the hotel.
With its prime location and excellent transportation links, Mercure Manchester Piccadilly Hotel offers a convenient and accessible base for exploring all that Manchester has to offer.
Discover the Rich Cultural Heritage of Manchester at Mercure Manchester Piccadilly Hotel
Situated in the heart of Manchester, Mercure Manchester Piccadilly Hotel offers easy access to a myriad of iconic landmarks and attractions that showcase the city's rich cultural heritage. Just a short distance away, you'll find the Science and Industry Museum, where you can delve into the fascinating world of science and technology through interactive exhibits and historical artifacts.
For book lovers and history enthusiasts, The John Rylands Library is a must-visit destination. This stunning neo-Gothic building houses a vast collection of rare books and manuscripts, providing a glimpse into the literary heritage of Manchester.
Sports fans will be thrilled to know that the National Football Museum is within close proximity to the hotel. Immerse yourself in the history of the beautiful game as you explore the extensive collection of football memorabilia and interactive exhibits.
Art lovers will be spoilt for choice with the nearby Manchester Art Gallery, which houses an impressive collection of fine art spanning centuries. From classical masterpieces to contemporary works, this gallery offers a diverse and captivating experience.
History buffs will appreciate a visit to the Manchester Town Hall, a magnificent Victorian building that showcases the city's rich architectural heritage. Marvel at the intricate details of the interior and take in the grandeur of this iconic landmark.
For those seeking entertainment, the Palace Theatre is just a stone's throw away. Catch a world-class performance or musical and be enthralled by the talent on display.
Manchester Cathedral, with its stunning Gothic architecture, is another notable landmark nearby. Step inside and soak in the tranquil atmosphere as you admire the beautiful stained glass windows and intricate stone carvings.
The vibrant Gay Village is also within walking distance, offering a lively and inclusive atmosphere with a variety of bars, clubs, and restaurants. Experience the vibrant LGBTQ+ community and enjoy a night out in this vibrant part of the city.
Last but not least, the Manchester Central Library is a haven for bookworms and architecture enthusiasts alike. This stunning building is home to a vast collection of books and offers a peaceful retreat in the heart of the city.
With its prime location and close proximity to these landmarks and attractions, Mercure Manchester Piccadilly Hotel is the perfect base for exploring the rich cultural heritage of Manchester.
Convenient Public Transport Stations near Mercure Manchester Piccadilly Hotel
Located in the heart of Manchester, Mercure Manchester Piccadilly Hotel offers easy access to a range of public transport stations. Just a short walk away, you will find Manchester Oxford Road Railway Station, Deansgate Train Station, Manchester Victoria Train Station, Piccadilly Railway Station, Salford Central Train Station, and Manchester Metrolink. With these convenient transport options, exploring the city and its surrounding areas has never been easier.
Whether you're arriving from another city or planning day trips during your stay, the hotel's proximity to these stations ensures seamless connectivity. Manchester Oxford Road Railway Station, Deansgate Train Station, and Manchester Victoria Train Station offer direct connections to various destinations across the country. Piccadilly Railway Station, one of the busiest train stations in the UK, provides excellent links to major cities like London, Birmingham, and Edinburgh.
If you prefer traveling by tram, the nearby Manchester Metrolink is a convenient option. With its extensive network, you can easily reach popular attractions such as Old Trafford, the home of Manchester United, and MediaCityUK, where you can visit the BBC studios and enjoy waterfront dining. Whether you're a business traveler or a tourist, the excellent transport links near Mercure Manchester Piccadilly Hotel ensure that you can effortlessly explore all that Manchester has to offer.
A Culinary Adventure Awaits
When it comes to dining options, Mercure Manchester Piccadilly Hotel's location is a food lover's paradise. Just steps away from the hotel, you'll find a plethora of restaurants to satisfy every craving. Start your culinary adventure at Turtle Bay Manchester Northern Quarter, where you can indulge in vibrant Caribbean flavors and tropical cocktails. For a taste of Brazilian cuisine, head to Fazenda Rodizio Bar & Grill Manchester, where succulent meats are carved tableside. If you're in the mood for Indian fare, Dishoom offers a delightful menu inspired by the bustling Irani cafes of Bombay. Meat lovers will be in heaven at Hawksmoor Manchester, known for its perfectly cooked steaks and mouthwatering sides. For authentic Neapolitan pizza, Rudy's Pizza Napoletana on Peter Street is a must-visit. Albert's Schloss is a German-inspired beer hall that serves up hearty Bavarian dishes and a wide selection of beers. Mackie Mayor, housed in a beautifully restored market building, offers a vibrant atmosphere and a variety of food stalls to choose from. El Gato Negro Tapas Manchester brings the flavors of Spain to the heart of Manchester, with a menu featuring classic tapas dishes with a modern twist. Moose Coffee is the perfect spot for a hearty breakfast or brunch, serving up delicious American-style dishes. And lastly, the Corn Exchange Manchester is a foodie haven, housing numerous restaurants under one roof, ensuring there's something to please every palate. With such a diverse range of dining options right on your doorstep, your taste buds are in for a treat during your stay at Mercure Manchester Piccadilly Hotel.
Shop 'til You Drop in Manchester
Located in the heart of Manchester, the Mercure Manchester Piccadilly Hotel is surrounded by an array of shopping landmarks that will satisfy even the most avid shopper. Just steps away from the hotel, you'll find The Ginnel, a charming alleyway lined with unique boutiques and independent shops. If you're looking for outdoor gear or sporting equipment, Nevisport is the place to go, offering a wide selection of top-quality products. For those interested in local art and crafts, Castlefield Artisan Market is a must-visit, where you can browse through a variety of handmade goods. Soapy J and The Bead Shop Ltd are perfect for those seeking unique and handmade bath and body products, while Hatch is a vibrant pop-up market showcasing local food, drinks, and independent retailers. Lloyd Davies and Piccadilly Records are paradise for music lovers, offering an extensive collection of vinyl records and CDs. And if you're in need of a good night's sleep, Sleepeezy Ltd has a fantastic range of mattresses and bedding to choose from. With such a diverse range of shopping options, you'll be sure to find something special during your stay at Mercure Manchester Piccadilly Hotel.
Affordable Luxury at Mercure Manchester Piccadilly Hotel
Experience the best of Manchester without breaking the bank at Mercure Manchester Piccadilly Hotel. With an average room price of just $141, this stylish and contemporary hotel offers exceptional value for money compared to the city's average room price of $160.
At Mercure Manchester Piccadilly Hotel, you don't have to compromise on quality or comfort. Each room is tastefully decorated and equipped with modern amenities to ensure a relaxing stay. From cozy single rooms to spacious suites, there is an accommodation option to suit every traveler's needs.
Enjoy the convenience of being centrally located in the heart of Manchester, with popular attractions such as the Manchester Art Gallery and the iconic Manchester Cathedral just a stone's throw away. Whether you're visiting for business or leisure, Mercure Manchester Piccadilly Hotel provides an affordable and luxurious base to explore all that this vibrant city has to offer.
Excellent Service and Comfortable Stay at Mercure Manchester Piccadilly Hotel
Mercure Manchester Piccadilly Hotel has received rave reviews from its guests for its excellent service and comfortable accommodations. The hotel is clean and in great condition, with spacious and comfortable rooms. The staff is friendly, kind, and always ready to assist. Many guests have praised the reception manager, Dan, for his brilliant and greatly appreciated help. Guests have felt very welcome and have received good tips from Dan on getting to Old Trafford. With its beautiful breakfast and perfect location, Mercure Manchester Piccadilly Hotel is highly recommended for a very comfortable stay in Manchester.
A Perfect Blend of Comfort, Convenience, and Exceptional Service
Discover a hotel that consistently receives positive customer reviews at Mercure Manchester Piccadilly Hotel. With an impressive overall rating of 7.8, this hotel is a favorite among travelers seeking a comfortable and convenient stay in the heart of Manchester, United Kingdom.
One of the standout features of this hotel is its unbeatable location, earning an outstanding rating of 9.1. Situated in the vibrant Piccadilly area, guests have easy access to Manchester's top attractions, including the famous Northern Quarter, the Manchester Arena, and the bustling shopping district. Whether you're in town for business or leisure, you'll appreciate the hotel's close proximity to public transportation, making it a breeze to explore the city.
At Mercure Manchester Piccadilly Hotel, comfort is a top priority, evident in its excellent rating of 8.2. Each well-appointed room is thoughtfully designed with modern amenities and stylish decor, ensuring a relaxing and enjoyable stay. Sink into plush bedding, unwind with a cup of tea or coffee, and catch up on your favorite shows on the flat-screen TV. The hotel's commitment to providing a comfortable experience is further complemented by its dedication to cleanliness, earning a commendable rating of 7.7.
Very good7.3
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Provided by verified guests of
Very good
Show reviews that mention
230 meters to public transportation
Located in heart of Manchester
Free Wi-Fi in all rooms!
Daily housekeeping
Regular visitor to Manc”
I hadn't stayed at the Mercure previously and for the price I paid I would have expected it to be flawless. It was good but not exceptional, but definitely one of the better stays I have had. There were a number of issues, the room key struggled to work each time and we had two that were both the same. You had hand wash in the bathroom but it didn't work so had to use the shower wash. The breakfast was cold, we went down at 8.30 so would have expected it to be perfect. The restaurant was busy so again you would expect it to be freshly cooked. The bacon was hard, the scrambled egg had been mixed with fresh and old as some bits were stone cold and some bits warm. The mushrooms were cold and overall it was lukewarm and served on cold plates. The pastries were exceptional, fresh and delicious. I did mention all of the above breakfast issues with the restaurant manager at the time. The views from the bar and restaurant were very good and a nice pleasant atmosphere overlooking piccadilly gardens. The beds were comfortable and our room had a sofa and lovely large TV. It was the end of a corridor so had duel aspect which again was lovely. Everywhere was clean and the staff very welcoming.
Thank you for taking the time to provide us with your detailed feedback regarding your recent stay at Mercure. We sincerely apologize for any inconvenience or disappointment you experienced during your time with us. We're sorry to hear about the issues you encountered with your room key and the hand wash in the bathroom. Rest assured, we will address these matters promptly to ensure a smoother experience for our future guests. Regarding your breakfast experience, we apologize for the inconsistencies and shortcomings you encountered. Your feedback has been shared with our restaurant team for immediate improvement. We strive to provide high-quality and freshly prepared meals, and we regret that we fell short of this standard during your visit. We're glad to hear that you enjoyed the pastries and appreciated the views from our bar and restaurant. On a positive note, we're pleased to hear that you found the beds comfortable, the room amenities satisfactory, and our staff welcoming. Your
Some amazing some bad”
The staff were lovely! The hotel seems just a little outdated, and run down when you look closely. The elevators do not sound or feel safe but worked. The bathroom had some mold and mildew around the tub and usual places. But it was clean, the bed was very comfortable! And the brecfats buffet was really good! The pastries were so fresh! And the hot food was kept hot! They do have parking, however we assumed parking was included because there are bays alloted for the hotel, but as we were leaving we read the sign and it still wasn't very clear but I'm waiting to see if I get a parking ticket within the next few weeks. We didn't get a chance to ask, but no one had told us or mentioned about the parking and if we have to pay? So something to be aware of (we may just be being thick) overall it was a nice stay, me and my mam paid £130 for twin room including brecfast, for 1 night, not a bad price.
Thank you for taking the time to provide such a detailed review of your stay. We're delighted to hear that you found our staff lovely, enjoyed the comfortable bed, and appreciated the breakfast buffet, especially the fresh pastries and hot food. We apologize for any inconvenience caused by the condition of the elevators, and the mold and mildew in the bathroom. Your feedback is important, and we will address these issues promptly to ensure our guests have a pleasant and safe experience. Regarding the parking, we apologize for any confusion. Parking is an important aspect, and we will make sure to improve our communication about the parking fees and policies to prevent any future misunderstandings. Please feel free to contact us directly regarding your parking concerns, and we will be happy to assist you. We're glad to hear that overall you and your mother had a nice stay and found our rates reasonable. Your feedback helps us improve, and we hope to welcome you back in the future for
Exceptional”
Nice hotel, Glass of prosecco on arrival a nice touch 👌
Thank you for your kind words! We're thrilled you enjoyed your stay and appreciated the glass of Prosecco on arrival. 🍾👌 We hope to welcome you back for another delightful experience soon!
One night stay”
The room was clean and was adequate for what we needed. It's in a great city centre location but we had a good night's sleep. The complimentary glass of fizz was nice too when we checked in.
Thank you for your feedback! It’s wonderful to hear that the room met your needs and was clean and comfortable. We’re glad you enjoyed a restful night despite the city center location and that the welcome glass of fizz added a nice touch to your stay. We look forward to hosting you again!
Very good”
Location is central, decent place
It sounds like you appreciated the central location! Having a convenient spot can make all the difference for a smooth and enjoyable stay. Thanks for sharing!