2024

Lakeshore Hotel Suao

4 stars out of 5
No.38, Zhongzheng Rd., Suao Township, Yilan, Taiwan, 27048

Highlights

Hygiene Plus

Sparkling clean

380 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Happy hour

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Suao Township part of Yilan, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

This property is in high demand!

78 travelers have booked today.

Cleanliness 9.3
Service 9.3
Facilities 8.8
Value for money 8.7

Based on 21,311 verified reviews

Cleanliness

9.3

Service

9.3

Facilities

8.8

Value for money

8.7

Location

8.5

See map

8.5Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Suao Cold Spring
320 m
National Center for Traditional Arts
10.1 km
Luodong Night Market
12.1 km
Yilan Luodong Forestry Culture Park
12.6 km
Jimi Square - Yilan Station
19.7 km
Closest landmarks
Su-Au Cold Spring
290 m
Suao Cold Spring
320 m
Su'ao Railway Station
390 m
Nanyang Pharmacy
460 m
Jeng Sen General Hospital
760 m

Good to know

Value for money8.7
Distance to city center0.55 KM
Location rating8.5
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport60.0 km

Rooms available at Lakeshore Hotel Suao

Luxury Family Room with Ocean View for 2 People
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices
Luxury Family Room with Ocean View
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices
Luxury King Room with Mountain View
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Luxury King Room with Ocean View
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Family
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Deluxe Family Room for 2 People
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Premier Family Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Premier Family Room For 2 People
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Premier King Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Luxury Queen Room with Ocean View
...
  • Room size: 36 m²/388 ft²
  • Ocean view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Lakeshore Hotel Suao features car park onsite free of charge for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Lakeshore Hotel Suao satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes ready with first aid kit, sterilizing equipment, staff trained in safety protocol, and body thermometer for greater safety measures and hygiene protocols.

The average travel time to get from Lakeshore Hotel Suao to the airport is 85 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

Lakeshore Hotel Suao was built in 2015.

Lakeshore Hotel Suao has a total of 14 floors.

Lakeshore Hotel Suao has a total of 187 rooms.

Lakeshore Hotel Suao's most popular month where verified guests travelers have stayed the most is in December.

Verified business travelers that have stayed at this property have given Lakeshore Hotel Suao an average rating of 8.8. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Lakeshore Hotel Suao an average rating of 9.0. You can look up on more in depth customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given Lakeshore Hotel Suao an average rating of 8.8. You can look up more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Lakeshore Hotel Suao an average rating of 9.2. You can look up on more comprehensive customer ratings, and responses for this property down in the review section.

The closest airport to Lakeshore Hotel Suao is Taipei Songshan Airport, 60.0 km away.

More about Lakeshore Hotel Suao

More about Lakeshore Hotel Suao

Lakeshore Hotel Suao

Lakeshore Hotel Suao offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay.
Taxi services provided by the hotel make exploring Yilan even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Lakeshore Hotel Suao is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.
Some rooms at Lakeshore Hotel Suao include special design features like a balcony or terrace. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Lakeshore Hotel Suao. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Lakeshore Hotel Suao offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the hot tub and spa.
Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have fun with your friends or family, or even meet new people at the library and shared lounge and TV area.

Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Get a photograph of yourself in front of Jimi Square - Yilan Station located 19.6 km away, a must-see for anyone visiting Yilan.

Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 89% of the city's accommodation.

Show less

Amenities and facilities

Excellent8.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Pool facilities
  • Pool with view
  • Private bath
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Alcohol
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Fruits/snacks
  • Happy hour
  • Restaurants
  • Salad in restaurant
  • Soup in restaurant
  • Western cuisine in restaurant
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Postal service
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Free instant coffee
  • Hair dryer
  • Hot spring access
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop workspace
  • Lever handle on door
  • Linens
  • Lowered electrical outlet
  • Mini bar
  • Mirror
  • Mobile hotspot device
  • Non-smoking
  • Openable window
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Self-closing door
  • Separate shower/bathtub
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Continental
Restaurants on site
朝晴庭
  • Cuisine: American
  • Menu: Buffet

Location

No.38, Zhongzheng Rd., Suao Township, Yilan, Taiwan, 27048

Excellent8.5

Location

Airports
  • Taipei Songshan Airport (TSA)
    60.0 km 1.1 hour drive
  • Hualien Airport (HUN)
    68.2 km 2.0 hour drive
Public transportation
  • Su'ao Railway Station
    390 m
Hospital or clinic
  • Nanyang Pharmacy
    460 m
Convenience store
  • 7 Eleven
    990 m
Cash withdrawal
  • ATM
    240 m

What's nearby

Popular landmarks
  • Suao Cold Spring
    320 m
  • National Center for Traditional Arts
    10.1 km
  • Luodong Night Market
    12.1 km
  • Yilan Luodong Forestry Culture Park
    12.6 km
  • Jimi Square - Yilan Station
    19.7 km
  • King Car Kavalan Distillery
    21.0 km
  • Tangweigou Jiaosi Hot Spring Park
    27.0 km
  • Jiaoxi Hot Springs Park
    27.0 km
  • Wufengchi Waterfall
    28.4 km
  • Lanyang Museum
    30.1 km
Nearby landmarks
  • Su-Au Cold Spring
    290 m
  • Suao Cold Spring
    320 m
  • Su'ao Railway Station
    390 m
  • Nanyang Pharmacy
    460 m
  • Jeng Sen General Hospital
    760 m
  • Baimi Community
    1.5 km
  • Wuwei Harbor Community
    1.5 km
  • Taipei Veterans General Hospital Su-Ao Branch
    1.7 km
  • Negative Pressure Center
    1.8 km
  • Baimi Wooden Clogs Museum
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • To ensure a comfortable stay for all our guests, pets are not allowed to enter the hotel. Smoking is prohibited in the hotel, including rooms, balconies etc. If any trace of smoke or cigarette butts is found in the room or on the balcony upon check-out, a cleaning fee of NT$6,000 will be charged. Additionally, if smoking causes any damage to the property, compensation will be required at full cost, in addition to the cleaning fee.
  • All room types provide hot/cold dual spring bath tubs except for Deluxe Family Room. Deluxe Family Room provides an independent hot/cold spring.
    Advance reservation is required for dining. Please contact the property for more information.
  • The property offers a Japanese style single pool for guests staying in the Deluxe Family Room.
  • The room type will be based on your booking. Please note that the bed configuration can NOT be changed and the extra beds are not available. If you need to change the room type, please contact the customer service of your booking channel for assistance.
  • The property doesn't provide extra bed service. Please check the individual room capacity for more details.
  • starting on 1 January 2025, this hotel will no longer provide disposable amenities.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00
Getting around
  • Distance from city center0.55 KM
  • Travel time to airport (minutes)85
Extras
  • Daily Internet/Wi-Fi fee0 TWD
  • Breakfast charge (unless included in room price)726 TWD
The property
  • Year property opened2015
  • Number of floors14
  • Room voltage110
  • Number of rooms 187
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges0
  • License Id / Local Tax ID/ Entity Name宜蘭縣旅館230號/42751030/煙嵐大飯店股份有限公司蘇澳分公司
Parking
  • Daily parking fee0 TWD

Property announcements

Lakeshore Hotel Sustainability Initiative. We will no longer provide disposable toiletries or skincare items.

To ensure a comfortable stay for all our guests, pets are not allowed to enter the hotel. Smoking is prohibited in the hotel, including rooms, balconies etc. If any trace of smoke or cigarette butts is found in the room or on the balcony upon check-out, a cleaning fee of NT$6,000 will be charged. Additionally, if smoking causes any damage to the property, compensation will be required at full cost, in addition to the cleaning fee.

Reviews of Lakeshore Hotel Suao from real guests

Provided by verified guests of

Agoda logo
  • Cleanliness score 9.3 out of 10 and is a high score in Yilan
    Cleanliness9.3
  • Service score 9.3 out of 10 and is a high score in Yilan
    Service9.3
  • Facilities score 8.8 out of 10 and is a high score in Yilan
    Facilities8.8
  • Value for money score 8.7 out of 10 and is a high score in Yilan
    Value for money8.7
  • Location score 8.5 out of 10 and is a high score in Yilan
    Location8.5
High score for Yilan

Rating

9+ Exceptional (3,099)
8-9 Excellent (897)
7-8 Very Good (790)
6-7 Good (178)
<6 Below Expectation (252)

Review summary

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This cozy hotel offers hospitable staff, private hot/cold springs, and mesmerizing views of the ocean and mountains. Each tidy room offers sunset views and a variety of breakfast options are available until noon. Located near Su'ao Station and attractions like Chii Lih Park and Kili Bay Pearl Milk Tea Cultural Center, it's the perfect base for exploring the area.

Pool can get crowded, but hotel compensates with hot/cold springs, ensuring enjoyable stay.

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Showing 5,216 verified guest comments
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  1. 10.0
    Exceptional
    Jesse from Taiwan
    Family with young children
    Premier Family Room
    Stayed 2 nights in June 2024

    “Fantastic Family Stay with Incredible Views and Amenities!”

    Our first stay at Lakeshore Hotel Suao was absolutely wonderful and left us with fantastic memories as a family. The hotel’s location by the water is stunning, offering beautiful views that set a relaxing and scenic backdrop for our trip. It’s the perfect spot for both relaxation and adventure. From the moment we arrived, the hotel staff were warm, welcoming, and extremely attentive. They helped us settle in with ease, making sure everything was comfortable for the entire family. Our room was spacious, spotless, and had everything we needed, along with floor-to-ceiling windows showcasing the lovely harbor view, which everyone in the family enjoyed. The kids especially loved the pool, while we appreciated the well-equipped fitness center and comfortable lounge areas. Breakfast each morning was a highlight, with a wide selection of tasty and fresh options that catered to both kids and adults alike. What really made this stay special was the family-friendly atmosphere. The staff went out of their way to accommodate our needs, and the amenities made it easy for everyone to have a great time. We felt right at home, and the kids are already asking when we can come back! Overall, Lakeshore Hotel Suao provided us with a perfect family getaway experience, combining comfort, hospitality, and breathtaking views. We highly recommend it for families and look forward to our next visit!

    Reviewed November 14, 2024

    Dear Jesse, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lakeshore Hotel Su’ao

    Responded November 15, 2024
    Lakeshore Hotel Suao
  2. 10.0
    Exceptional
    Jesse from Taiwan
    Couple
    Premier King Room
    Stayed 2 nights in July 2024

    “Exceptional Stay with Stunning Views and Top-Notch Service!”

    (Belatedly, with 100% positive ratings) I stayed at the Lakeshore Hotel Suao a couple months ago, and it was an unforgettable experience! The hotel is situated in a beautiful location with breathtaking views of the harbor and surrounding mountains, making it the perfect getaway for relaxation and scenery. The rooms were spacious, modern, and incredibly comfortable, with all the amenities you could need. I especially loved the attention to detail in the decor, as well as the large windows that offered an amazing view to wake up to each morning. The staff went above and beyond to make our stay enjoyable. They were attentive, friendly, and always willing to assist with any requests we had. From check-in to check-out, the service was flawless. Another highlight was the breakfast buffet, which featured a wide range of delicious options to suit all tastes. Everything was fresh and well-prepared, making it a great start to our day. The hotel also has excellent facilities, including a fitness center and pool, which we made great use of. Overall, Lakeshore Hotel Suao exceeded our expectations in every way. I highly recommend it to anyone looking for a luxurious, relaxing stay with exceptional service. We will definitely be back!

    Reviewed November 14, 2024

    Dear Jesse, Thank you for choosing Lakeshore Hotel Su’ao. We are very honored to receive this positive feedback which encourages all of our staff. We will work harder and continue to offer wonderful service to every guests here. Once again, thank you for your review. We look forward to seeing you soon! Sincerely, Lakeshore Hotel Su’ao

    Responded November 15, 2024
    Lakeshore Hotel Suao
  3. 9.6
    Exceptional
    Lloyd from Singapore
    Family with young children
    Deluxe Family
    Stayed 1 night in December 2024

    “Hotel with built in hot/cold spring bath”

    We booked a family room, which was incredibly spacious at 33 sqm. The bathroom featured a built-in hot and cold spring tub, allowing us to enjoy a relaxing soak in the comfort of our own privacy. The room had a strong Wi-Fi signal, and the TV offered a good variety of programs. The hotel has a small pool and an indoor area on the rooftop facing the sea, perfect for watching the sunrise in the morning. Unfortunately, we couldn't view the sunrise due to cloudy weather during our stay. There's also a gym in the basement equipped with three treadmills and two cycling machines. One of the most delightful surprises was the breakfast spread. It was fabulous, offering a variety of local foods and Western pastries. My family was spoiled for choice! There are several eateries and convenience stores, including Family Mart and 7-Eleven, within walking distance. Overall, this hotel is highly recommended for families visiting Suao, Yilan.

    Reviewed December 27, 2024

    Dear Lloyd, Thank you for choosing Lakeshore Hotel Su’ao. We are very honored to receive this positive feedback which encourages all of our staff. We will work harder and continue to offer wonderful service to every guests here. Once again, thank you for your review. We look forward to seeing you soon! Sincerely, Lakeshore Hotel Su’ao

    Responded December 28, 2024
    Lakeshore Hotel Suao
  4. 10.0
    Exceptional
    Alvis from New Zealand
    Family with young children
    Deluxe Family
    Stayed 1 night in December 2023

    “Over my expectations ”

    Although we only stay for 1 night, check in process was smooth and easy. The reception was very friendly and polite. He did offer an upgrade of the room (with minimal extra cost) from one private hot bath to two baths (one cold and one hot). Money well spent and we were so glad that we have the option to pay the extra for the upgrade. Room was spacious and did offer a river view. Welcome drink was nice and can be taken back to the room. Gym room wasn't big but can accommodate around 10 people at the basement level. The hotel has an infinity pool at the top floor which has an amazing view of Su'ao. We didn't have a chance to use as it was raining the whole day. We did however see the sunrise from the top reading room early next morning. Make sure you go there a bit earlier before the sunrise time to secure the seats to take the best shots/video, otherwise you will need to stand. Buffet breakfast was the highlight of the stay. One of the best buffet breakfast that you can enjoy. Lots of varieties and you can even eat until 13:00. Taiwanese food, western food, lots of drinks options, bread, condiments, main dish, breakfast items, dessert, sorbet... Really well worth the money even if you did not book the room with complimentary breakfast. Plenty of carpark spaces in 2 basements levels (first come first serve). Overall, one of the best hotel that we stay in Taiwan. Good value for money with excellent service, facilities and tasty buffet breakfast. Will definitely book the hotel room again from your hotel group in other locations next time we visit Taiwan.

    Reviewed January 04, 2024

    Dear Alvis, Thank you for taking the time to share your feedback. While we are glad to hear you have great experience and enjoyed the stay at our hotel. Your feedback encourages our team to provide high quality and excellent service. Whole staffs of Lakeshore Hotal at Suao are looking foward to seeing soon. Sincerely,

    Responded January 05, 2024
    Lakeshore Hotel Suao
  5. 10.0
    Exceptional
    Yin from Singapore
    Couple
    Luxury King Room with Ocean View
    Stayed 2 nights in November 2023

    “Beautiful hotel, comfortable stay”

    Walking distance from Su'ao Train Station. The hotel is excellent. Room was big and clean, beds are comfy. The hotel provides two tubs in the room so you can have a hot and cold spring bath. There is a small infinity pool and Jacuzzi at the rooftop. We got a good deal that included free breakfast (that has the longest breakfast timing I have seen, from 6.30am to 1.30pm) and free alcohol night, which made the room even more value for money. All in all, a really beautiful hotel, no complaints. Would recommend if looking for somewhere quiet.

    Reviewed November 09, 2023

    Dear Sir / Ma’am On behalf of LAKESHORE HOTEL SUAO, I would like to express my heartfelt gratitude for your valued comments. Your opinions and support are always the driving force of our progress. Once again, we sincerely appreciate your interest in our resort and look forward to seeing you again. As always, we are at your service. with warmest regards

    Responded November 09, 2023
    Lakeshore Hotel Suao
Changed to review page 1

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