I&M Hotel Billiard

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

argopuro no.49-51 surabaya, Surabaya Center, Surabaya, Indonesia, 60251

Highlights

Check-in [24-hour]

Sparkling clean

- Guests have rated this property 9.1/10 on cleanliness

Lumayan bersih dan quiet
Top Value

- Guests rated this property 9.0/10 on value for money

But for price in Surabaya was so affordable
Airport transfer

- Airport transfer available at additional charge. To request, check the...

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Bar

Airport transfer

Luggage storage

Breakfast

About us

I&M Hotel Billiard offers a vibrant atmosphere for two travelers with billiards and karaoke in the leisure area. Located in the lively Sawahan area, unwind with a drink at the cozy coffee shop or explore local attractions for an enhanced stay. I&M Hotel Billiard in Surabaya offers easy access to vibrant markets and landmarks like Monumen Kapal Selam. Guests can enjoy dining at the on-site restaurant, drinks at the bar, or room service. Comfort features include air conditioning, complimentary bottled water, and select rooms with city views. Shopping enthusiasts will love the proximity to Tunjungan Plaza (1.5 km), while history buffs can visit Tugu Pahlawan museum (1.8 km) nearby. This prime location and excellent facilities ensure a memorable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

18 travelers have booked today.

Location 9.2
Cleanliness 9.1
Service 9.0
Value for money 9.0

Based on 1,026 verified reviews

Location

9.2

Cleanliness

9.1

Service

9.0

Value for money

9.0

Facilities

8.9

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Nearest transportation options

Pasar Turi Train Station is within 1.21 km

See map

9.2Exceptional

Location rating score

Exceptional location - 610 meters from city center
Parking
FREE
Popular landmarks
Tunjungan Plaza
1.6 km
Tugu Pahlawan
1.8 km
Monkasel (Submarine Monument)
2.8 km
Suramadu National Bridge
3.2 km
Sampoerna Museum
3.2 km
Closest landmarks
Toeng Market
270 m
Gereja Perawan Maria tak Berdosa
380 m
Puskesmas Pembantu Petemon
530 m
Pasar Krempyeng Tembok Gede
680 m
Puskesmas Sawahan
730 m

Good to know

Value for money9.0
Location rating9.2
Nearest airportJuanda International Airport (SUB)
Distance to airport14.9 km

Rooms available at I&M Hotel Billiard

Deluxe
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  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior
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  • Room size: 18 m²/194 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
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  • Room size: 21 m²/226 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Shared Bathroom
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  • Room size: 14 m²/151 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Deluxe Room
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  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior Room
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  • Room size: 18 m²/194 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior Room-smoking
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  • Room size: 18 m²/194 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior Room
...
    Enter dates to see prices
    Superior Room-smoking
    ...
      Enter dates to see prices

      Frequently asked questions

      I&M Hotel Billiard offers airport transfer service upon request with an additional charge of 100000 IDR in local currency. To request, check the box on the booking form just before the payment page.

      I&M Hotel Billiard presents a wide range of entertainment facilities which includes karaoke and billiards for your relaxation while staying here.

      While staying at I&M Hotel Billiard, indulge in your evening or night out at Top Ten & Coyote Bar or The TV Bar to make the most out of your nightlife.

      While lodging at I&M Hotel Billiard, enjoy your morning or evening walk at nearby park which include Taman Gantung, Tanah kosong, and KidZoona.

      I&M Hotel Billiard's most popular month where verified guests have stayed the most is in December.

      I&M Hotel Billiard accepts up to 3, with payment card options such as Visa, Cash, and MasterCard.

      Past solo travelers that have stayed at this property have given I&M Hotel Billiard an average rating of 9.1. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

      Verified business travelers that have stayed at this property have given I&M Hotel Billiard an average rating of 8.1. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

      Verified couple travelers that have stayed at this property have given I&M Hotel Billiard an average rating of 9.2. You can look up on more specific customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.

      I&M Hotel Billiard’s neighborhood is Surabaya Center which comprises of popular restaurants such as Depot Bu Rudy Anjasmoro, Pavilion Restaurant at JW Marriott Surabaya, and Rawon Setan - Embong Malang.

      Shopping options in I&M Hotel Billiard’s Surabaya Center neighborhood include Tunjungan Plaza.

      Travelers can enjoy breakfast offered with an additional charge of 28571 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

      More about I&M Hotel Billiard

      More about I&M Hotel Billiard

      Discover Comfort and Convenience at I&M Hotel Billiard in Surabaya

      Nestled in the vibrant city of Surabaya, Indonesia, I&M Hotel Billiard offers a perfect blend of comfort and modern amenities for travelers seeking a relaxing stay. With 100 well-appointed rooms, guests can enjoy spacious accommodations designed to meet both leisure and business needs. Check-in begins at 2:00 PM, allowing guests ample time to settle in and explore the lively surroundings, while check-out is conveniently scheduled until 12:00 PM, providing a relaxed departure experience. Families are warmly welcomed at I&M Hotel Billiard, with a generous child policy that allows children aged 3 to 12 to stay free of charge. Whether you're visiting for a family vacation or a business trip, this hotel ensures a comfortable and hassle-free stay for all guests, making it an ideal choice for travelers looking to enjoy Surabaya's rich culture and dynamic atmosphere.

      Unwind and Have Fun at I&M Hotel Billiard's Entertainment Facilities

      At I&M Hotel Billiard, we understand the importance of providing our guests with a wide range of entertainment options. Whether you're looking to relax after a long day of exploring Surabaya or simply want to have a fun night out, our entertainment facilities are sure to keep you entertained. Step into our vibrant bar and enjoy a refreshing drink as you socialize with friends or fellow travelers. With a wide selection of beverages, including both local and international favorites, our bar is the perfect place to unwind and enjoy the lively atmosphere. For those who love to sing their hearts out, our karaoke rooms are the ideal spot to showcase your vocal talents. Gather your friends or family and choose from an extensive collection of songs, ranging from classic hits to the latest chart-toppers. Sing your heart out and create unforgettable memories at I&M Hotel Billiard. If you're looking for a unique souvenir to remember your stay in Surabaya, our gift and souvenir shop has got you covered. Browse through a variety of local handicrafts, traditional trinkets, and stylish mementos that capture the essence of Indonesian culture. Take home a piece of Surabaya and cherish the memories of your stay at I&M Hotel Billiard. With our exceptional bar, karaoke rooms, and gift shop, I&M Hotel Billiard ensures that your stay with us is filled with entertainment and unforgettable experiences.

      Convenience at Your Fingertips: I&M Hotel Billiard's Exceptional Facilities

      At I&M Hotel Billiard in Surabaya, Indonesia, convenience is a top priority. With a range of exceptional facilities designed to enhance your stay, you can expect nothing less than a seamless and enjoyable experience. One of the standout features of this hotel is its 24-hour room service, ensuring that your needs are met around the clock. Whether you're craving a late-night snack or a full meal, the dedicated staff are ready to deliver delicious dishes right to your doorstep. Another convenient amenity offered at I&M Hotel Billiard is the laundry service. No need to worry about dirty clothes piling up during your stay - simply hand them over to the efficient staff, and they will take care of the rest. With this service, you can maintain a fresh and clean wardrobe throughout your trip. Additionally, the hotel provides free Wi-Fi in all rooms and public areas, allowing you to stay connected and browse the web effortlessly. Whether you need to catch up on work emails or simply want to stream your favorite shows, you can do so with ease. For those who enjoy a game of billiards, I&M Hotel Billiard is the perfect choice. The hotel features a dedicated billiards area where guests can enjoy a friendly game or two. It's the ideal way to unwind and have some fun after a long day of exploring the city. With its designated smoking area, the hotel caters to the needs of all guests. Smokers can enjoy their cigarettes in a comfortable and well-ventilated space without disturbing non-smoking guests. Furthermore, the convenience store located within the hotel ensures that you have access to essential items and snacks without having to leave the premises. Whether you forgot to pack a toothbrush or need a quick snack, the convenience store has got you covered. To make your stay even more hassle-free, I&M Hotel Billiard offers services such as express check-in/check-out, luggage storage, dry cleaning, and daily housekeeping. These services ensure that your check-in and check-out process is smooth, your belongings are safe, your clothes are fresh, and your room is kept tidy throughout your stay. At I&M Hotel Billiard, convenience is more than just a word - it's a way of life. With an array of exceptional facilities and services, this hotel aims to provide you with a comfortable and hassle-free stay in Surabaya, Indonesia.

      Convenient Transport Facilities at I&M Hotel Billiard

      At I&M Hotel Billiard, we understand the importance of convenient transport options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. Whether you're arriving at Surabaya's airport or looking to explore the city, we have you covered. For a seamless arrival, take advantage of our airport transfer service. Our friendly and professional staff will be waiting to greet you at the airport and whisk you away to the hotel in comfort. If you're interested in exploring the city's attractions, our tour desk can assist you in planning your itinerary and arranging transportation. If you prefer to drive yourself, we provide valet parking and a car park free of charge. Additionally, we offer car hire services, allowing you the flexibility to explore Surabaya at your own pace. For those in need of a quick ride, our taxi service is readily available. Finally, our ticket service can help you secure tickets to local events and attractions, ensuring you don't miss out on any of Surabaya's vibrant offerings. At I&M Hotel Billiard, we strive to make your stay as convenient and enjoyable as possible.

      Indulge in a Culinary Delight at I&M Hotel Billiard's Dining Facilities

      At I&M Hotel Billiard, guests can enjoy a wide range of dining options that cater to every palate. Start your day with a delicious breakfast at the hotel's coffee shop, where you can savor freshly brewed coffee and a selection of pastries. For lunch and dinner, head to the hotel's restaurant, which offers a diverse menu featuring both local and international cuisine. Whether you're in the mood for traditional Indonesian dishes or international favorites, the restaurant's talented chefs will ensure a memorable dining experience. In addition to the coffee shop and restaurant, I&M Hotel Billiard also offers 24-hour room service, allowing guests to enjoy a delectable meal in the comfort of their own rooms. With a wide range of options available, including halal dishes, guests can indulge in a culinary delight at any time of the day or night. Furthermore, the hotel's dedicated staff provides daily housekeeping, ensuring that the dining facilities are always clean and inviting. Whether you're a food enthusiast or simply looking for a convenient dining experience, I&M Hotel Billiard's dining facilities are sure to exceed your expectations.

      Surabaya Center: A Vibrant Hub of Culture and Commerce

      Nestled in the heart of Surabaya, Indonesia, Surabaya Center is a bustling district that offers a vibrant mix of culture, commerce, and entertainment. This dynamic area is home to I&M Hotel Billiard, a perfect choice for travelers seeking a central location with easy access to the city's top attractions. Surabaya Center is renowned for its vibrant shopping scene, with numerous malls and markets offering a wide range of products, from local handicrafts to international brands. Embark on a shopping spree at Tunjungan Plaza, the largest shopping complex in Southeast Asia, or explore the colorful Pasar Atom, a bustling traditional market where you can find everything from fresh produce to trendy fashion items. In addition to its shopping delights, Surabaya Center is also a cultural hub with a rich history. Visit the iconic Surabaya Submarine Monument, a testament to the city's maritime heritage, or explore the historic Arab Quarter, where you can immerse yourself in the vibrant atmosphere of traditional markets and mosques. For a taste of Surabaya's culinary scene, head to G-Walk, a popular food street offering a wide variety of local and international cuisines. With its prime location and vibrant atmosphere, Surabaya Center is the perfect base for exploring the charms of Surabaya. Whether you're a shopaholic, a history enthusiast, or a food lover, this district has something to offer for everyone. Book your stay at I&M Hotel Billiard and experience the best of Surabaya right at your doorstep.

      Convenient Transportation Options from the Nearest Airports to I&M Hotel Billiard in Surabaya

      Located in the heart of Surabaya Center, Indonesia, I&M Hotel Billiard offers a comfortable and convenient stay for both business and leisure travelers. Getting to the hotel from the nearest airports is hassle-free, thanks to the various transportation options available. For travelers arriving at Juanda International Airport, the most convenient way to reach I&M Hotel Billiard is by taxi. Taxis are readily available at the airport and offer a comfortable and efficient mode of transportation. The journey from the airport to the hotel takes approximately 30 minutes, depending on the traffic conditions. Alternatively, guests can also opt for a pre-arranged airport transfer service provided by the hotel for a seamless and stress-free journey. If you are arriving at Surabaya International Airport, the hotel is approximately a 45-minute drive away. Taxis are available at the airport and offer a convenient option for reaching I&M Hotel Billiard. The hotel also provides a shuttle service for guests, which can be arranged in advance. This option is especially convenient for those traveling in groups or with a lot of luggage. No matter which airport you arrive at, I&M Hotel Billiard offers a range of transportation options to ensure a smooth and comfortable journey to the hotel. With its central location and convenient access to the nearest airports, I&M Hotel Billiard is the perfect choice for travelers visiting Surabaya.

      Discover Surabaya's Iconic Landmarks near I&M Hotel Billiard

      Immerse yourself in the vibrant city of Surabaya and explore its iconic landmarks during your stay at I&M Hotel Billiard. Located in the heart of the city, this hotel offers convenient access to several must-visit attractions. One of the nearby landmarks is the Sampoerna Museum, a fascinating cultural institution housed in a historic Dutch colonial building. Discover the rich history of Indonesia's tobacco industry and admire the beautiful architecture as you explore the museum's exhibits. Another prominent landmark is the Suramadu National Bridge, an architectural marvel that connects Surabaya with the island of Madura. Take a leisurely stroll or drive across this iconic bridge and enjoy breathtaking views of the Surabaya skyline and the Madura Strait. Nature lovers will appreciate the proximity of Bungkul Park, a serene oasis in the bustling city. Take a leisurely walk amidst lush greenery, enjoy a picnic with loved ones, or simply relax by the tranquil pond. The park also hosts various events and live performances, making it a vibrant hub of activity. For a glimpse into Surabaya's maritime history, head to the Monkasel (Submarine Monument). This unique monument showcases a real submarine that was once used by the Indonesian Navy. Explore the interior of the submarine and learn about its role in protecting the nation's waters. History buffs will be captivated by Tugu Pahlawan, a towering monument dedicated to the heroes of the Indonesian National Revolution. Marvel at the intricate sculptures and reliefs that depict significant moments in the country's fight for independence. Animal enthusiasts can visit Surabaya's Zoo, home to a wide variety of exotic animals. Spend a day exploring the zoo's vast grounds, observing rare species up close, and enjoying educational shows and activities. Other notable landmarks in the vicinity include the Suroboyo Monument, a symbol of Surabaya's identity and resilience, the historic Ampel Mosque, a significant pilgrimage site for Muslims, and the grand Muhammad Cheng Hoo Mosque, a stunning blend of Chinese and Islamic architecture. Lastly, don't miss the opportunity to visit Jembatan Merah, a historical bridge that played a crucial role during the Battle of Surabaya. This iconic landmark stands as a testament to the city's heroic past. With its prime location near these iconic landmarks, I&M Hotel Billiard offers the perfect base for exploring the rich history, culture, and natural beauty of Surabaya.

      Convenient Public Transport Stations near I&M Hotel Billiard

      Located in Surabaya, Indonesia, I&M Hotel Billiard offers easy access to a range of public transport stations, ensuring convenient travel options for guests. One of the nearest stations is Semut Train Station, which is just a short walk away from the hotel. This station provides excellent connectivity to various parts of the city, making it a convenient choice for travelers looking to explore Surabaya's attractions and landmarks. Another nearby option is Gubeng Train Station, which is also within close proximity to I&M Hotel Billiard. This station is a major transportation hub in Surabaya and offers connections to other cities in Indonesia. Whether you're planning to visit nearby towns or explore the vibrant city of Surabaya, Gubeng Train Station provides a convenient and efficient mode of transportation. For guests looking to explore Surabaya's cultural heritage, Pasar Turi Train Station is an excellent choice. This station is located near the historic Pasar Turi market and offers easy access to the city's iconic landmarks, such as the House of Sampoerna and Suramadu Bridge. With its strategic location, Pasar Turi Train Station allows guests to immerse themselves in Surabaya's rich history and vibrant culture. In addition to these train stations, there are also other public transport options available near I&M Hotel Billiard. Ngagel and Sidotopo Train Stations are within reach, providing guests with even more flexibility in their travel plans. With a variety of public transport stations nearby, guests at I&M Hotel Billiard can easily explore Surabaya and its surrounding areas, making their stay both convenient and memorable.

      Delicious Dining Options Near I&M Hotel Billiard

      When it comes to dining, guests at I&M Hotel Billiard are spoiled for choice. Just steps away from the hotel, you'll find a variety of restaurants to satisfy every craving. Start your day with a hearty breakfast at Aiola Eatery, where you can indulge in a range of international dishes. For a taste of local cuisine, head to Layar Seafood KH Abdul Wahab Siamin or Soto Ayam 'Cak To' Undaan Wetan, where you can savor authentic Indonesian flavors. If you're in the mood for something different, try the mouthwatering kwetiau noodles at Apeng Kwetiau Medan - Kedung Doro or the delectable satay at Sate Klopo Ondomohen Bu Asih - Walikota Mustajab. For those looking for a unique dining experience, Rawon Setan - Embong Malang offers a deliciously dark and flavorful dish. Other nearby options include Soto Ambengan Pak Sadi, Wapo Resto - Airlangga, and Bon Ami Restaurant, each offering their own specialties and ambiance. No matter what your taste buds desire, I&M Hotel Billiard's surrounding restaurants are sure to leave you satisfied.

      Shop 'til you drop at Surabaya's vibrant shopping landmarks

      Located in the heart of Surabaya, I&M Hotel Billiard offers easy access to a plethora of shopping options. Just steps away from the hotel, you'll find Central Point Mall, where you can indulge in a shopping spree and explore a wide range of local and international brands. For those looking to immerse themselves in the local culture, Mirota Batik is a must-visit. This traditional market offers an extensive collection of batik fabrics, clothing, and handicrafts. If you're in search of fresh flowers and plants, head over to Bratang Flower Market, where you'll be greeted by a kaleidoscope of colors and fragrances. For food enthusiasts, Wisata Rasa is a food court that showcases a variety of local delicacies and international cuisines. Don't miss out on the vibrant atmosphere and delicious flavors. Other nearby shopping landmarks include Pasar Keputran, Grand City Mall, Marvell City, Newton Vintage Store, Pasar Genteng, and Plaza Tunjungan, ensuring that shopaholics will have plenty to explore during their stay at I&M Hotel Billiard.

      Affordable Luxury at I&M Hotel Billiard in Surabaya

      Experience the perfect blend of comfort, convenience, and affordability at I&M Hotel Billiard in Surabaya, Indonesia. With an average room price of just $17, this hotel offers exceptional value for money compared to the city's average price of $28 per night. At I&M Hotel Billiard, you can indulge in a luxurious stay without breaking the bank. Immerse yourself in the stylishly designed rooms that are thoughtfully furnished with modern amenities to ensure your utmost comfort. Each room features plush bedding, a spacious en-suite bathroom, and complimentary Wi-Fi, allowing you to stay connected throughout your stay. Not only does I&M Hotel Billiard provide excellent value, but it also offers a range of facilities and services to enhance your experience. Take a refreshing dip in the hotel's swimming pool, unwind with a game of billiards at the on-site billiard room, or stay active at the fitness center. The hotel also boasts a 24-hour front desk, ensuring round-the-clock assistance for any queries or requests. With its unbeatable price and top-notch amenities, I&M Hotel Billiard is the perfect choice for both business and leisure travelers seeking a comfortable and affordable stay in Surabaya. Book your stay today and enjoy an unforgettable experience without compromising on quality.

      A Delightful Stay at I&M Hotel Billiard

      I&M Hotel Billiard in Surabaya, Indonesia is a hidden gem that promises a delightful stay for its guests. With an overall rating of 7.7, this hotel has received positive customer reviews across various aspects of their experience. From the moment you step foot into the hotel, you'll be greeted by friendly and attentive staff members who are dedicated to ensuring your comfort and satisfaction. With a staff performance rating of 7.5, you can expect exceptional service throughout your stay. One of the standout features of I&M Hotel Billiard is its prime location, earning an impressive rating of 8.5. Situated in a convenient spot, this hotel allows guests to easily explore the vibrant city of Surabaya. Whether you're here for business or leisure, you'll find yourself within close proximity to popular attractions, shopping centers, and dining options. The hotel's strategic location makes it an ideal choice for travelers who want to make the most out of their time in Surabaya. In addition to its excellent location, I&M Hotel Billiard offers great value for money, with a value rating of 7.7. Guests have praised the hotel for its affordable rates without compromising on quality. From the well-appointed rooms to the range of amenities provided, you'll find everything you need for a comfortable stay without breaking the bank. The facilities at the hotel also receive a commendable rating of 7.1, ensuring that guests have access to a range of services and amenities that enhance their overall experience. Lastly, the hotel maintains a high level of cleanliness, with a rating of 7.5. You can expect well-maintained and spotless rooms during your stay at I&M Hotel Billiard. With its positive customer ratings, prime location, great value for money, and dedicated staff, I&M Hotel Billiard is a fantastic choice for travelers looking for a memorable stay in Surabaya. Book your stay today and experience the warm hospitality and excellent service that this hotel has to offer.

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      Amenities and facilities

      Excellent8.9

      Facilities

      Languages spoken
      • English
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Billiards
      • Karaoke
      • Ticket services
      • Tours
      Dining, drinking, and snacking
      • Asian breakfast
      • Bar
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Cash withdrawal
      • Convenience store
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Gift/souvenir shop
      • Laundry service
      • Luggage storage
      • Smoke-free property
      • Smoking area
      For the kids
      • Playground
      Access
      • Check-in/out [express]
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Pets allowed unavailable
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Rental car
      • Taxi service
      • Valet parking
      Available in all rooms
      • Air conditioning
      • Free bottled water
      • Telephone
      • TV [flat screen]

      Food and dining

      Breakfast options
      • Asian

      Location

      argopuro no.49-51 surabaya, Surabaya Center, Surabaya, Indonesia, 60251

      Exceptional9.2

      Location

      Airports
      • Juanda International Airport (SUB)
        14.9 km
      • Abdul Rachman Saleh Airport (MLG)
        75.5 km
      Public transportation
      • Pasar Turi Train Station
        1.2 km
      • Surabaya Kota
        2.4 km
      Hospital or clinic
      • Puskesmas Pembantu Petemon
        530 m
      Shopping
      • Tunjungan Plaza
        1.6 km
      Convenience store
      • On-site
      Cash withdrawal
      • ATM on-site

      What's nearby

      Popular landmarks
      • Tunjungan Plaza
        1.6 km
      • Tugu Pahlawan
        1.8 km
      • Monkasel (Submarine Monument)
        2.8 km
      • Suramadu National Bridge
        3.2 km
      • Sampoerna Museum
        3.2 km
      • Bungkul Park
        3.9 km
      • Surabaya Town Square
        4.0 km
      • Surabaya's Zoo
        4.4 km
      • Pakuwon Food Festival
        8.4 km
      • Masjid Nasional Al Akbar Surabaya
        8.7 km
      Nearby landmarks
      • Toeng Market
        270 m
      • Gereja Perawan Maria tak Berdosa
        380 m
      • Puskesmas Pembantu Petemon
        530 m
      • Pasar Krempyeng Tembok Gede
        680 m
      • Puskesmas Sawahan
        730 m
      • Blauran Market
        740 m
      • BG Juntion
        770 m
      • Pasar Kedung Klinter
        800 m
      • Carrefour Hypermarket
        800 m
      • Vertical Six Club
        810 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee100000 IDR
      Extras
      • Breakfast charge (unless included in room price)28571 IDR
      The property
      • Number of rooms 100

      Reviews of I&M Hotel Billiard from real guests

      tooltip

      All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

      Provided by verified guests of

      Agoda logo
      8.7

      Excellent

      Recent ratings trend

      10 most recent verified ratings received by the property

      • 10
      • 10
      • 10
      • 10
      • 10
      • 6.8
      • 10
      • 10
      • 10
      • 6.4

      Most recent

      • Location score 9.2 out of 10 and is a high score in Surabaya
        Location9.2
      • Cleanliness score 9.1 out of 10 and is a high score in Surabaya
        Cleanliness9.1
      • Service score 9 out of 10 and is a high score in Surabaya
        Service9.0
      • Value for money score 9 out of 10 and is a high score in Surabaya
        Value for money9.0
      • Facilities score 8.9 out of 10 and is a high score in Surabaya
        Facilities8.9
      High score for Surabaya

      Rating

      9+ Exceptional (118)
      8-9 Excellent (16)
      7-8 Very Good (32)
      6-7 Good (10)
      <6 Below Expectation (29)
      Guest Type
      Room Type
      Language

      Show reviews that mention 

      Showing 205 verified guest comments
      Changed to review page 1
      1. 9.2
        Exceptional
        Jas from Indonesia
        Couple
        Superior
        Stayed 1 night in November 2025

        “Enough”

        The first time I stayed, it was perfect with the location being close and the place being clean and comfortable. I got a nice room, although small for the price. There was a slight issue with the air conditioning leaking when set to a cold temperature, but it was not a problem. During the second week, I came back and got a different room that was not like the first one. Upon entering, there was a smell, no table or wall desk, the bathroom door was missing (it might have been removed because it was broken), and it felt a bit cramped. I hope it gets better... I'm already planning to stay here once a week, so please don't give me a cramped room again, especially since the price and type I chose are the same. Thank you.

        Reviewed December 03, 2025
        Auto-translated through generative A.I.
      2. 8.0
        Excellent
        Annez from Indonesia
        Couple
        Deluxe
        Stayed 1 night in December 2025

        “Forgotten items”

        Because our house was flooded and we had an electrical short circuit, my husband and I are staying here. From the broken parking lift, the broken entrance, not allowed to bring food and drinks from outside is already not okay. In the room, the amenities only include shower gel and a toothbrush. There was no welcome drink in the room when my husband went down to buy mineral water, but they only provided it then. The staff were kind and friendly, but the issue arose at check-out when we were asked to wait for an attendant to check our room. Unfortunately, we left behind some items, and the staff did not inform us and said the room was clear and we could leave. Even though the items were not valuable, they should have been returned if they did not belong to them while the guest was still there. All the facilities are decent, the room is clean, and the bed is clean.

        Reviewed December 27, 2025
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      3. 10.0
        Exceptional
        Azman from Indonesia
        Couple
        Deluxe
        Stayed 1 night in June 2025

        “Exceptional”

        A hotel that is quite comfortable and nice.. strategic location, fairly cheap price even though the facilities are quite good, the view from the upper floor is beautiful.. this hotel is highly recommended.. great!

        Reviewed September 08, 2025
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      4. 10.0
        Exceptional
        Ayu from Indonesia
        Couple
        Deluxe
        Stayed 1 night in June 2025

        “Exceptional”

        Overall, it is very, very good, very clean, the staff is very friendly, and it is very comfortable to stay at I&M Hotel.

        Reviewed June 27, 2025
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      5. 10.0
        Exceptional
        Antony from Indonesia
        Couple
        Deluxe
        Stayed 1 night in February 2025

        “Competitive prices with 5-star service.”

        Strategic location on the side of the highway, easy to find, spacious room, clean bathroom, cold AC, TV channels need to be increased with internet channels as there are only local TVs, fast wifi, competitive prices but facilities and infrastructure like a 5-star hotel.

        Reviewed February 12, 2025
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