Newly renovated

Four Points Flex by Sheraton Osaka Shinsaibashi

Name: Four Points Flex by Sheraton Osaka Shinsaibashi
Address: 1-10-10 Nishi-Shinsaibashi, Chuo-ku, Shinsaibashi, Osaka, 542-0086, Japan
Price range: room rates from per night (USD) - We Price Match!
Rating: 8.7

3 stars out of 5

1-10-10 Nishi-Shinsaibashi, Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0086

Highlights

- Near Shinsaibashi Station (often Exit 7) and within a short walk to Do...

Great location, convenient and really great value

- Many guests say the hotel offers good value for money given the prime...

Great location, convenient and really great value

- Security features earn praise: key-card entry after late hours and wom...

Stayed at ladies floor n felt super safe.

Highly recommend for those like to shop until late

- Staff receive frequent praise for being friendly and helpful, providin...

Staffs were friendly and the room was clean.

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Luggage storage

Laundry

Safety deposit boxes

Non-smoking rooms

Daily housekeeping

About us

Four Points Flex by Sheraton Osaka Shinsaibashi — modern, social hotel for two. Steps from Shinsaibashi nightlife and eateries. Flexible rooms, rooftop bar, cozy lounge, washer/dryer, massage chairs, women-only secure floor. In lively Shinsaibashi, this hotel puts two travelers within easy walking distance of Dotonbori, boutique shopping and Osaka street-food spots. It offers 24-hour front desk service, daily housekeeping and secure luggage storage, plus an on-site restaurant. Rooms open onto private balconies or terraces with wide views and include an in-room safe and chilled refrigerator. Nearby highlights—Namba Walk, Namba Parks and atmospheric Hozenji Yokocho—are all short strolls away. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 4 times in 24h

Location 9.3

Cleanliness 8.9

Service 8.7

Value for money 8.7

Based on 7,610 verified reviews

Location score out of 10

Cleanliness score out of 10

Service score out of 10

Value for money score out of 10

Facilities score out of 10

"Will definitely stay here again when I come back."
"The room was spotless with a very comfortable bed."
"Answered my questions promptly on how to get to their hotel."
"Definitely we well stay at this hotel again next time."
"Umeda is also near to this hotel , it’s just 3 stops away."

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center

Popular neighborhood

Exceptional for walking

More details on walking

Walkable places

Izumi Hall

60 m

LeurGetter

110 m

Midosuji Street

170 m

Suomachi Street

170 m

Daimaru Department Store Shinsaibashi

180 m

Popular landmarks

Shinsaibashi-Suji Shopping Street

320 m

Dotonbori

590 m

Minami (Namba)

720 m

Kuromon Market

1.2 km

Tsutenkaku

2.4 km

Closest landmarks

Club Circus

120 m

Bar Nayuta

190 m

Honorary Consulate General of Finland

210 m

OS Drug Store

230 m

Flying Tiger Copenhagen

240 m

Value for money	8.7
Location rating	9.3
Nearest airport	Osaka International Airport (ITM)
Distance to airport	13.7 km

Rooms available at Four Points Flex by Sheraton Osaka Shinsaibashi

Room photos and details

Double 14sqm Non-Smoking, Guest room, 1 Double

...

Room size: 14 m²/151 ft²
City view
1 double bed

Room photos and details

Twin 19sqm Non-Smoking, Guest room, 2 Twin

...

Room size: 19 m²/205 ft²
2 semi double beds
2 semi double beds

Room photos and details

1Bed SemiDouble NoSmoking, Guest room, Twin

...

Room size: 14 m²/151 ft²
1 single bed
1 single bed

Room photos and details

Twin Room with Two Twin Beds

...

Room size: 19 m²/205 ft²
2 single beds
2 single beds

Room photos and details

Double Room

...

Room size: 14 m²/151 ft²
1 double bed
1 double bed

Room photos and details

Twin Room Smoking

...

Room size: 19 m²/205 ft²
City view
2 single beds

Room photos and details

Single Room non Smoking

...

Room size: 14 m²/151 ft²
1 single bed
1 single bed

Room photos and details

Semi-Double Room

...

Room size: 14 m²/151 ft²
1 semi double bed
1 semi double bed

Room photos and details

Double Room

...

Room size: 14 m²/151 ft²
1 double bed
1 double bed

Room photos and details

Twin Room

...

Room size: 18 m²/194 ft²
2 single beds
2 single beds

Frequently asked questions

While remaining at Four Points Flex by Sheraton Osaka Shinsaibashi, jump start your holiday break by exploring the closest destinations that are within walking distance to the property which include Izumi Hall, LeurGetter, and Midosuji Street.

Four Points Flex by Sheraton Osaka Shinsaibashi has a total of 10 floors.

Verified past guests that have stayed at Four Points Flex by Sheraton Osaka Shinsaibashi had an average nightly stay of 3 nights at this property.

The typical room rate for Four Points Flex by Sheraton Osaka Shinsaibashi in the past month is 10395.96 JPY, compared to city's average of 12648.68 JPY.

Past guests that stayed at Four Points Flex by Sheraton Osaka Shinsaibashi have given this property a rating of 9.284 for its excellent location as the major highlight for their stay.

Past solo travelers that have stayed at this property have given Four Points Flex by Sheraton Osaka Shinsaibashi an average rating of 8.8. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Four Points Flex by Sheraton Osaka Shinsaibashi an average rating of 8.3. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Four Points Flex by Sheraton Osaka Shinsaibashi an average rating of 8.3. You can look up more complete customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Shopping options in Four Points Flex by Sheraton Osaka Shinsaibashi’s Shinsaibashi neighborhood include Shinsekai Ichiba.

More about Four Points Flex by Sheraton Osaka Shinsaibashi

Four Points Flex by Sheraton Osaka Shinsaibashi

Four Points Flex by Sheraton Osaka Shinsaibashi is the perfect choice for travelers who want to take in the sights and sounds of Osaka. Experience an urban escape in Osaka with a stay at Four Points Flex by Sheraton Osaka Shinsaibashi, with its exceptional location right in the city center.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Packing light is possible at Four Points Flex by Sheraton Osaka Shinsaibashi thanks to the hotel's laundromat keeping your clothes clean.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. Four Points Flex by Sheraton Osaka Shinsaibashi also provides a hair dryer in some of its bathrooms for your convenience.

Dining and things to do

Four Points Flex by Sheraton Osaka Shinsaibashi has vending machines for 24-hour available light snacks and/or drinks.

Around the property

Experience all the sights and local attractions of Osaka with Four Points Flex by Sheraton Osaka Shinsaibashi as your base. Experience local culture through architecture at Osaka Castle located 3.4 km away.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken

English
Japanese
Korean

Accessibility

Wheelchair accessible

Internet access

Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas

Dining, drinking, and snacking

Restaurants
Vending machine

Cleanliness and safety

Anti-viral cleaning products
Body thermometer
Doctor/nurse on call
Guest rooms seal after sanitization
Hand sanitizer
Hot water linen and laundry washing
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Protective screens in common areas
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Staff trained in safety protocol
Temperature check for guests and staff

Services and conveniences

Air conditioning in public area
Daily housekeeping
Elevator
Facilities for disabled guests
Heating in public area
Laundromat
Laundry service
Luggage storage
Safety deposit boxes
Smoking area unavailable

For the kids

Kids meal

Access

CCTV in common areas
CCTV outside property
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pets allowed unavailable
Safety/security feature
Security [24-hour]
Smoke alarms

Available in all rooms

Air conditioning
Free bottled water unavailable
Hair dryer
In-room safe box
Slippers

Food and dining

Breakfast options

Japanese

Restaurants on site

CAFE BOHEMIA 心斎橋

Cuisine: Italian
Menu: Buffet, A-la-carte

Location

1-10-10 Nishi-Shinsaibashi, Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0086

Exceptional9.3

Location

Airports

Osaka International Airport (ITM)
13.7 km 18 min drive
Kobe Airport (UKB)
25.1 km 45 min drive

Public transportation

Shinsaibashi Subway Station
190 m 4 min walk
Yotsubashi Subway Station
220 m 5 min walk

Hospital or clinic

OS Drug Store
230 m

Shopping

Shinsekai Ichiba
2.4 km

Convenience store

Lawson
80 m 2 min drive

Cash withdrawal

ATM
90 m 1 min walk

What's nearby

Popular landmarks

Shinsaibashi-Suji Shopping Street
320 m
Dotonbori
590 m
Minami (Namba)
720 m
Kuromon Market
1.2 km
Tsutenkaku
2.4 km
Osaka Castle Park
2.9 km
Osaka Castle
3.5 km
Kuchu Teien Observatory
3.6 km
Universal Studios Japan
6.2 km
Osaka Aquarium Kaiyukan
6.8 km

Nearby landmarks

Izumi Hall
60 m
LeurGetter
110 m
Club Circus
120 m
Midosuji Street
170 m
Suomachi Street
170 m
Daimaru Department Store Shinsaibashi
180 m
America Mura
190 m
Bar Nayuta
190 m
Shinsaibashi Subway Station
190 m
Mido-suji
200 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

All the property is totally non-smoking since April 01, 2020. The smoking booth has been closed.
Children up to 5 years old stay free of charge when using existing bed (no bedding, no meals). However, only one free child is allowed per bed.
【Accommodation Tax from September 1, 2025, onwards】
As of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:
- For room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night
- For room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night
- For room rates of JPY 20,000 or more: JPY 500 per person, per night
From May 11, 2026, cash payments will no longer be accepted at this hotel. We kindly ask that accommodation fees and taxes be paid by credit card or other cashless methods.
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 15:00
Check-out until: 11:00

Extras

Daily Internet/Wi-Fi fee: 0 JPY
Breakfast charge (unless included in room price): 1760 JPY

The property

Year property opened: 2018
Number of floors: 10
Room voltage: 100
Most recent renovation: 2024
Non-smoking rooms/floors: no
Number of restaurants: 1

Property announcements

An accommodation tax per person per night is not included in the price.

Due to mandatory inspections, there will be a building-wide power outage at the following time:
Thursday, September 24, 2026, from 11:00 AM to 3:00 PM.
During the outage, lighting, TV, air conditioning, refrigerators, toilets, and Wi‑Fi will be unavailable. The elevators will be out of service.

Reviews of Four Points Flex by Sheraton Osaka Shinsaibashi from real guests

Provided by verified guests of

8.7

Excellent

From 5,182 reviews

Location score 9.3 out of 10 and is a high score in Osaka
Cleanliness score 8.9 out of 10 and is a high score in Osaka
Service score 8.7 out of 10 and is a high score in Osaka
Value for money score 8.7 out of 10 and is a high score in Osaka
Facilities score 8.4 out of 10 and is a high score in Osaka

Review summary

The hotel's location has been praised by many guests, who find it convenient to reach shopping areas and public transportation. The staff service has also been appreciated for its friendliness and excellence. Guests find the rooms clean and well-equipped, and appreciate the availability of free sanitary products at the lobby. Overall, the hotel is considered as a good value for money, especially considering the prime location.

Room size mentioned as downside by some guests, but overall positive reviews.

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Show reviews that mention

Location

Mentioned in 78 reviews

sentiment-positive-indicator

98% Positive

sentiment-negative-indicator

1% Unfavourable

Service

Mentioned in 38 reviews

sentiment-positive-indicator

76% Positive

sentiment-negative-indicator

23% Unfavourable

Cleanliness

Mentioned in 38 reviews

sentiment-positive-indicator

76% Positive

sentiment-negative-indicator

23% Unfavourable

Room size

Mentioned in 34 reviews

sentiment-positive-indicator

26% Positive

sentiment-negative-indicator

73% Unfavourable

Shopping

Mentioned in 14 reviews

sentiment-positive-indicator

100% Positive

Room comfort

Mentioned in 13 reviews

sentiment-positive-indicator

69% Positive

sentiment-negative-indicator

30% Unfavourable

Check in

Mentioned in 11 reviews

sentiment-positive-indicator

72% Positive

sentiment-negative-indicator

27% Unfavourable

In room amenities

Mentioned in 10 reviews

sentiment-positive-indicator

60% Positive

sentiment-negative-indicator

40% Unfavourable

Value for money

Mentioned in 9 reviews

sentiment-positive-indicator

88% Positive

sentiment-negative-indicator

11% Unfavourable

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9.6Exceptional
imaii from Japan
Couple
Twin 19sqm Non-Smoking, Guest room, 2 Twin
Stayed 1 night in March 2026
“Exceptional”
I used it for a live concert at the Kyocera Dome. It's close to the subway exit, and there are many convenience stores and restaurants around, making it convenient to walk to shopping streets and Dotonbori. I arrived earlier than the check-in time, but I was shown to my room right away, which was very nice! The room had disposable slippers, pajamas in the lobby, and plenty of amenities. The only complaint was that there was a lingering smell in the fridge in the room, but it was comfortable enough that I would want to use it again when I go to Osaka in the future!
Reviewed March 18, 2026
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9.2Exceptional
쎌 from South Korea
Family with teens
Double 14sqm Non-Smoking, Guest room, 1 Double
Stayed 3 nights in January 2025
“I'm satisfied.”
The deluxe room has just a bed and a shelf like a dressing table. There's enough space for one suitcase. It's generally small, but it wasn't bad for just me and my daughter. There's a water purifier in the hallway. The coffee maker in the room was brand new. I'm not sure if there are other rooms, but it's nice that there’s a charger for 110 volts. The window opens about 5 centimeters and has decent ventilation. The temperature control is via a heater on the ceiling. The bathroom is clean, no unpleasant smells. I scrubbed the bathtub carefully to use it, and there wasn't a single stain. The water pressure is excellent. The security isn't too bad either. I had a late check-out, which was 1,100 yen per hour. You can stay until 1 PM at the latest, and I think it was until 10 PM for longer stays. Luggage storage is available for free, and the staff are friendly. However, it's a 10-15 minute walk from Namba, which was difficult on days when my legs hurt. Still, I was satisfied with my first overseas trip with my daughter~ It's part of the Marriott chain, but if you go in thinking that, you might be disappointed; however, if you think of it as a business hotel, it's fine. There's a washing machine on the first floor, along with an ice water dispenser and vending machines, a smoking room, and a bathroom... I didn't have breakfast, so I don't know about that. Still, I'm satisfied!
Reviewed February 07, 2025
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9.6Exceptional
Inhye from South Korea
Solo traveler
Stayed 3 nights in June 2024
“The best accommodation adjacent to Shinsaibashi Station.”
Tengjin was too crowded and Umeda was too far, so I searched around Shinsaibashi and found a great accommodation! It is very close to exits 7 or 8 of Shinsaibashi Station, and there are two convenience stores just one minute away from the hotel. It is right in front of Parco department store and Daimaru department store, so I was shopping until the last day, haha. My friend and I each booked a single room, which was somewhat better, but like many other hotels in Japan, the room itself is very small..! I had to open my suitcase at the entrance. However, since I didn't really need to spread it out, it wasn't inconvenient! The bathroom was very clean and there was a bathtub, so I took a half-body bath with bath salts I brought from the hotel lobby on the last day, haha. They provided a total of four towels: 1 bath towel, 1 hand towel, 1 regular-sized towel, and 1 towel for the feet. They cleaned the room every day and brought us new towels, which was nice! (Although the towels weren't very soft.) There was a hairdryer, and the hotel provided most amenities for free on the first floor (toothbrush and toothpaste, shower towel, bath salts, razor, comb, rubber bands, cotton swabs, etc.), which was really convenient! Some noise came in from outside, but maybe because I walked over 20,000 steps every day, I slept well..! I think it's a hotel that offers great value for money and satisfaction! I would love to stay here again on my next visit to Osaka :) +) It was convenient that there was a Korean staff member during check-in. I also liked that the check-in time was at 2 PM. All the staff were very friendly!
Reviewed June 19, 2024
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10.0Exceptional
KAZUYO from Japan
Solo traveler
Stayed 1 night in June 2024
“It was absolutely amazing!!!”
This is my favorite hotel in Osaka!! It's beautiful, of course, but the water pressure in the shower, the spaciousness of the bathtub, and the dressing area provide just the right level of comfort!!! The security is solid, there's a Seven-Eleven next door, and the subway is right nearby!! The pillows and bed were very comfortable, and I slept like a log!!!
Reviewed June 28, 2024
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9.6Exceptional
Naiyue from China
Solo traveler
◇ Single smoking (125cm bed) ◇ [Standard] [Single room] [Smoking] [No view]
Stayed 4 nights in May 2024
“A hotel with an outstanding cost-performance ratio and geographical location.”
M-Line Shinsaibashi Station Exit 7 is just a one-minute walk away, and right across the street is Shinsaibashi, making it easy to walk to attractions like Dotonbori and America Village. Downstairs there are FamilyMart and 711, and across the street is Daimaru Department Store and a drugstore. I highly recommend staying here for the last few days; it's convenient for shopping, dining, and reaching various attractions like Osaka Castle, Tennoji, Umeda, and Namba, with direct access via M-Line and N-Line, requiring little to no transfers. Luggage storage is available, and there are free toiletries provided, including yuzu bath salt for soaking. There’s a laundry room and restroom on the first floor, but eating is not allowed in the lobby, which is a downside! After checking out, I bought a sandwich at a convenience store but had no place to eat it. The Nikko Hotel next door sells airport bus tickets on the second floor, so you can take a bus to the airport without needing to transfer. It's about 14 kilometers and takes roughly an hour, with only two buses a day. The bus leaving in the afternoon is just right for an 18:00 flight! Cons: It can be a bit noisy; it’s better when the windows are closed. After a few days, my legs felt slightly itchy, but I'm not sure if it's due to the bedding. The smoking room has a slight damp smell, but it's acceptable. The location is fantastic! The cost-performance ratio is high! I highly recommend staying here for the last few days!
Reviewed May 11, 2024
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