This property is in high demand!
13 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Hotspring in your private room with view is just divine!

Water is warm, bathtub is working.

Great location and facility, staff are friendly and helpful

Excellent spa retreat place with great buffet spread
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
13 travelers have booked today.
Based on 7,776 verified reviews
8.9
8.8
8.6
8.5
8.2
Nearest transportation options
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Luodong Railway Station is within 0.19 km
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Luodong Bus Station is within 0.2 km
Location rating score
| Value for money | 8.2 |
| Location rating | 8.8 |
| Nearest airport | Taipei Songshan Airport (TSA) |
| Distance to airport | 48.6 km |
8.2
Excellent
City view
8.2
Excellent
City view
City view
8.7
Excellent
City view
City view
8.3
Excellent
City view
Outdoor view
8.6
Excellent
City view
8.0
Excellent
City view
8.4
Excellent
City view
While staying at Cuncyue Hot Spring Resort, you can delight in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.
You can benefit from your stay at Cuncyue Hot Spring Resort even more by enjoying the benefits of the property's available spa services that are offered for all its valuable guests to make your evening far better.
While on holiday getaway with your family, your kids can also experience the fun in sports and recreation facilities offered at Cuncyue Hot Spring Resort which include kids club, kids pool, and children's playground.
Cuncyue Hot Spring Resort's policy pertaining to children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Cuncyue Hot Spring Resort has a total of 453 rooms.
Verified past guests that have stayed at Cuncyue Hot Spring Resort had an average nightly stay of 1 night at this property.
Cuncyue Hot Spring Resort can communicate in 3 languages and supports popular languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
Past couple travelers that have stayed at this property have given Cuncyue Hot Spring Resort an average rating of 8.5. You can look up on more in depth customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.
Past group travelers that have stayed at this property have given Cuncyue Hot Spring Resort an average rating of 8.6. You can look up more comprehensive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Past local visitors that have stayed at this property have given Cuncyue Hot Spring Resort an average rating of 8.6. You can look up on more in depth customer ratings, and responses for this property down in the review section.
Shopping options in Cuncyue Hot Spring Resort’s Luodong Township neighborhood include Luodong Night Market.

Indulge in Luxury and Relaxation at Cuncyue Hot Spring Resort
Welcome to Cuncyue Hot Spring Resort, a luxurious 5-star hotel nestled in the heart of Yilan, Taiwan. With its stunning architecture, impeccable service, and world-class amenities, this resort offers a truly indulgent experience for all its guests.
As you step into the elegant lobby of Cuncyue Hot Spring Resort, you will immediately be captivated by its grandeur and sophistication. The resort boasts a total of 453 beautifully appointed rooms, each exuding a sense of comfort and tranquility. Whether you choose a spacious suite or a cozy deluxe room, you can expect nothing less than the utmost comfort and convenience during your stay.
Check-in time at Cuncyue Hot Spring Resort begins at 03:00 PM, allowing you to settle in and start your vacation at your own pace. The friendly and attentive staff will be there to greet you with warm smiles and assist you with any needs or inquiries you may have. When it's time to bid farewell to this enchanting retreat, check-out is until 11:00 AM, giving you ample time to enjoy a leisurely morning before your departure.
At Cuncyue Hot Spring Resort, families with young children are more than welcome. The hotel's child policy allows children between the ages of 0 to 6 to stay free of charge, making it an ideal destination for a memorable family getaway. From the moment you arrive, the resort's dedicated team will ensure that both parents and children have a delightful and unforgettable experience.
Indulge in the ultimate relaxation at Cuncyue Hot Spring Resort, where luxury meets serenity. Immerse yourself in the healing waters of the resort's renowned hot springs, known for their therapeutic properties. Whether you choose to soak in a private hot spring tub or indulge in a rejuvenating spa treatment, you will emerge feeling refreshed, rejuvenated, and ready to take on the world.
Experience the epitome of luxury and tranquility at Cuncyue Hot Spring Resort. Book your stay today and embark on a journey of pure bliss and relaxation.
Unwind and Indulge at Cuncyue Hot Spring Resort's Entertainment Facilities
At Cuncyue Hot Spring Resort, your stay is not just about relaxation and rejuvenation, but also about having a memorable and entertaining experience. The resort boasts an array of entertainment facilities that are designed to cater to all your needs.
Firstly, unwind and socialize at the resort's stylish bar. Whether you're looking to enjoy a refreshing cocktail or savor a fine glass of wine, the bar offers an extensive menu of beverages to suit every taste. Sit back and relax in the cozy ambiance as you engage in conversations with fellow guests or simply enjoy some quiet time alone.
In addition to the bar, Cuncyue Hot Spring Resort also features a luxurious hot tub. Immerse yourself in the warm, bubbling waters and let all your worries melt away. The hot tub provides the perfect setting to unwind and soak in the therapeutic benefits of the natural hot springs.
Furthermore, the resort offers a top-notch spa facility where you can indulge in a range of rejuvenating treatments and massages. Pamper yourself with a relaxing full-body massage or try out one of the specialized treatments that are designed to revitalize your mind, body, and soul. The skilled therapists at the spa will ensure that you leave feeling refreshed and renewed.
With its exceptional bar, inviting hot tub, and rejuvenating spa, Cuncyue Hot Spring Resort promises an unforgettable stay filled with entertainment and relaxation. Whether you're seeking a lively atmosphere or a tranquil escape, the resort's entertainment facilities have got you covered.
Unwind and Stay Active at Cuncyue Hot Spring Resort's Sports Facilities
At Cuncyue Hot Spring Resort, we understand the importance of staying active while on vacation. That's why we offer a range of top-notch sports facilities to keep you fit and energized during your stay.
Our state-of-the-art fitness center is equipped with the latest exercise machines and equipment, ensuring that you can maintain your workout routine even while away from home. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to break a sweat and stay in shape.
If you prefer to exercise outdoors, our resort boasts a refreshing outdoor pool where you can swim laps or simply relax and soak up the sun. Take a refreshing dip in the crystal-clear waters or challenge yourself with a few laps to get your heart pumping. The poolside area is also the perfect spot to unwind after a workout, where you can lounge on comfortable sunbeds and enjoy a refreshing beverage from our poolside bar.
Best of all, access to our fitness center and outdoor pool is complimentary for all guests, ensuring that you can make the most of your stay without any extra charges. So, whether you're looking to maintain your fitness routine or simply enjoy a refreshing swim, Cuncyue Hot Spring Resort's sports facilities have got you covered.
Convenient Facilities at Cuncyue Hot Spring Resort
Cuncyue Hot Spring Resort in Yilan, Taiwan offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. The resort provides safety deposit boxes, allowing guests to securely store their valuables during their stay. The friendly and helpful concierge staff are always available to assist guests with any queries or requests they may have, ensuring a seamless experience throughout their stay.
Guests can stay connected with the complimentary Wi-Fi available in public areas, allowing them to easily access the internet and stay connected with friends and family. In addition, each room is equipped with free Wi-Fi, ensuring that guests can enjoy uninterrupted connectivity from the comfort of their own space. The resort also offers luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out. With daily housekeeping services, guests can expect their rooms to be clean and well-maintained throughout their stay, providing a comfortable and relaxing environment.
Convenient Transport Facilities at Cuncyue Hot Spring Resort
At Cuncyue Hot Spring Resort, we understand the importance of hassle-free travel. That's why we offer a range of convenient transport facilities to ensure a seamless journey for our guests. For those arriving by air, our airport transfer service is available to pick you up from the airport and transport you directly to the resort, allowing you to start your vacation without any delays or worries.
If you prefer to drive yourself, our car park onsite provides ample parking spaces for your convenience. Whether you're traveling in your own vehicle or renting one, you can rest assured knowing that your car will be safely parked during your stay. Additionally, our self-parking option allows you to come and go as you please, giving you the freedom to explore the surrounding area at your own pace.
For guests who prefer not to drive, our shuttle service is available to take you to nearby attractions and points of interest. Whether you want to explore the vibrant city of Yilan or visit the breathtaking natural wonders in the area, our shuttle service will ensure you have easy access to all the must-see destinations. If you need a taxi to get around, our friendly staff can assist you in arranging a taxi service, making your travel experience even more convenient. With our car park free of charge, you can enjoy your stay at Cuncyue Hot Spring Resort without worrying about any additional expenses.
Indulge in Culinary Delights at Cuncyue Hot Spring Resort
At Cuncyue Hot Spring Resort, dining is an experience to be savored. With a range of dining facilities to choose from, guests can indulge in a variety of culinary delights during their stay. The coffee shop is the perfect spot to start the day, offering a cozy ambiance and a selection of freshly brewed coffees and pastries. For a more substantial meal, the resort's restaurant serves up a delectable menu of local and international dishes, prepared with the finest ingredients and bursting with flavors.
To ensure a hassle-free stay, Cuncyue Hot Spring Resort also offers daily housekeeping and grocery deliveries, making it convenient for guests to enjoy a meal in the comfort of their own room. And no stay at the resort would be complete without indulging in the sumptuous breakfast buffet, featuring a wide array of options to suit every palate. From hearty hot dishes to refreshing continental breakfast items, guests can fuel up for a day of exploration and relaxation. Whether you're a coffee lover, a food enthusiast, or simply looking to start your day off right, Cuncyue Hot Spring Resort's dining facilities are sure to satisfy your cravings and leave you wanting more.
Luxurious and Spacious Rooms at Cuncyue Hot Spring Resort
Indulge in a world of comfort and elegance at Cuncyue Hot Spring Resort, where each room is meticulously designed to provide a memorable stay. Choose from a variety of room types to suit your preferences and needs.
The Classic Double room offers a generous space of 49 square meters, featuring a cozy Queen Bed for a restful night's sleep. For those traveling with a companion, the Classic Twin Bed room provides the same spaciousness with two comfortable Single Beds.
For a touch of luxury, the Deluxe Triple room offers 59 square meters of space and the choice between a Single Bed or a Queen Bed. Families can opt for the Family Quad room, which also offers 59 square meters of space and two Queen Beds. The Family Suite XL and Modern Family Room, both spanning 59 square meters, are perfect for larger families with two Queen Beds.
If you're looking for a truly extravagant experience, the Premier Double Room - Non-Smoking is a spacious 99 square meters, complete with a plush Queen Bed. For the ultimate indulgence, the Presidential Suite boasts a sprawling 264 square meters, featuring a lavish Queen Bed.
Booking your stay at Cuncyue Hot Spring Resort through Agoda ensures that you get the best prices available. With Agoda's easy and hassle-free booking process, you can secure your dream room effortlessly and start anticipating a remarkable stay at this exquisite resort.
Discover the Tranquil Beauty of Luodong Township in Yilan, Taiwan
Nestled in the picturesque Yilan County, Luodong Township is a charming destination that offers a perfect blend of natural beauty and cultural heritage. With its serene landscapes, hot springs, and bustling night market, Luodong Township has something to offer for every traveler.
One of the highlights of Luodong Township is the stunning Cuncyue Hot Spring Resort. Surrounded by lush green mountains and overlooking a tranquil river, this resort is a haven of relaxation and rejuvenation. The natural hot springs here are known for their healing properties and are the perfect place to unwind after a day of exploring. Whether you prefer a private hot spring bath in your own room or a communal experience with friends, Cuncyue Hot Spring Resort has it all.
Apart from the hot springs, Luodong Township is also famous for its vibrant night market. The Luodong Night Market is a food lover's paradise, offering a wide range of mouthwatering local delicacies. From stinky tofu and oyster omelets to grilled squid and bubble tea, there is something to satisfy every craving. As you stroll through the bustling market, you'll also find a variety of clothing, accessories, and handicrafts, making it a great place for shopping and soaking up the local atmosphere.
With its natural beauty, cultural heritage, and delicious food, Luodong Township is a destination that should not be missed. Whether you're seeking relaxation, adventure, or simply a taste of local life, this charming township has it all. Book your stay at Cuncyue Hot Spring Resort and experience the best that Luodong Township has to offer.
Traveling to Cuncyue Hot Spring Resort: A Soothing Escape in Yilan, Taiwan
Nestled in the picturesque Luodong Township of Yilan, Taiwan, Cuncyue Hot Spring Resort offers a tranquil and rejuvenating getaway for travelers seeking a break from the hustle and bustle of city life. Getting to this idyllic retreat is a breeze, with several convenient transportation options available from the nearest airports.
For travelers arriving at Taiwan Taoyuan International Airport, the most straightforward way to reach Cuncyue Hot Spring Resort is by taking a direct bus to Luodong. The journey takes approximately 2 hours, and buses are readily available outside the airport terminal. Once you arrive at Luodong Bus Station, you can easily hail a taxi or arrange for a shuttle service to take you directly to the resort, which is just a short 10-minute drive away.
If you prefer a faster option, you can also consider taking a taxi or a private car from the airport to Cuncyue Hot Spring Resort. The journey from Taiwan Taoyuan International Airport typically takes around 1.5 to 2 hours, depending on traffic conditions. Alternatively, you can opt for a convenient and hassle-free airport transfer service, which can be arranged in advance through the resort or your preferred travel agency.
For those arriving at Taipei Songshan Airport, you can take a train from Taipei Main Station to Luodong Station, which is the nearest railway station to the resort. The train journey takes approximately 1.5 hours, and from Luodong Station, you can easily find a taxi or shuttle service to take you to Cuncyue Hot Spring Resort, which is just a short 15-minute drive away.
With its serene surroundings, luxurious hot spring facilities, and impeccable service, Cuncyue Hot Spring Resort is the perfect destination for a peaceful retreat in Yilan, Taiwan. Whether you choose to travel by bus, taxi, or train, getting to this enchanting resort is a seamless experience, allowing you to unwind and immerse yourself in the natural beauty of Yilan.
Explore the Rich Cultural Heritage and Natural Beauty near Cuncyue Hot Spring Resort
Located in the heart of Yilan, Taiwan, Cuncyue Hot Spring Resort offers a prime location for exploring the rich cultural heritage and natural beauty of the area. Just a short distance away, you'll find several landmarks and attractions that are worth a visit during your stay.
One of the nearby landmarks is the Yilan Luodong Forestry Culture Park, where you can immerse yourself in the lush greenery and learn about the region's forestry history. For sports enthusiasts, Luodong Sports Park is the perfect place to engage in various outdoor activities and enjoy the fresh air.
If you're interested in the local culture, make sure to visit Lotung, Luodong Cultural Factory, where you can witness traditional craftsmanship and learn about the area's cultural heritage. For a spiritual experience, Shanfa Temple and Beicheng Tian Jhu Church are both nearby, offering a serene atmosphere for prayer and reflection. Additionally, Luodong Zhongshan Park, Luodong Catholic Church, and Luodong Holly Mother Church are also worth a visit for their beautiful architecture and historical significance.
With so many landmarks and attractions in close proximity, Cuncyue Hot Spring Resort is the perfect base for exploring the best of Yilan, Taiwan. Whether you're seeking cultural immersion or outdoor adventure, you'll find something to suit your interests near this charming resort.
Convenient Public Transport Stations near Cuncyue Hot Spring Resort
Located in the beautiful city of Yilan, Taiwan, Cuncyue Hot Spring Resort offers easy access to several nearby public transport stations. The Luodong Bus Station, situated just a short distance from the hotel, provides convenient transportation options for guests looking to explore the surrounding area. Whether you're planning to visit the bustling night market or venture further to discover the stunning natural landscapes, the Luodong Bus Station offers a reliable and efficient way to get around.
For those arriving by train, the Luodong Railway Station is also within close proximity to Cuncyue Hot Spring Resort. This makes it incredibly convenient for guests traveling from other parts of Taiwan. The railway station provides excellent connectivity to major cities and attractions, allowing visitors to easily explore the region during their stay. From the Luodong Railway Station, guests can easily access popular destinations such as the National Center for Traditional Arts or the beautiful beaches along the coast. With these public transport stations nearby, guests at Cuncyue Hot Spring Resort can enjoy the freedom and flexibility to explore Yilan with ease.
A Gastronomic Delight at Cuncyue Hot Spring Resort
Cuncyue Hot Spring Resort offers a gastronomic delight for guests with its proximity to a wide range of restaurants. From the delectable noodles at Goodnood to the sizzling teppanyaki at Red Lin Teppanyaki, there is something to satisfy every palate. For those seeking a taste of local cuisine, the North Gate garlic broth and Uncle A-Zao Angelica Mutton Soup and Stinky Tofu are must-try options. Start your day with a hearty breakfast at A A Jiao Breakfast Restaurant or indulge in vegetarian delights at Hui Xin Vegetarian Bistro. If you're in the mood for Japanese cuisine, Tan Xiu Jin Ga Izakaya Restaurant is the place to go. Don't miss the signature Angelica Mutton Soup or the mouthwatering dishes at Happiness Teppanyaki. For steak lovers, Tong Nian Steak House offers a tantalizing selection of juicy cuts. With such a diverse array of dining options, guests at Cuncyue Hot Spring Resort are in for a culinary adventure.
Shop 'til you Drop at Cuncyue Hot Spring Resort's Surrounding Shopping Landmarks
Located in the vibrant city of Yilan, Cuncyue Hot Spring Resort offers easy access to some of the area's most popular shopping destinations. Just a short distance away, you'll find Yutu Pen School, a charming boutique that showcases a wide range of handmade pens and stationary. Whether you're a pen enthusiast or simply looking for a unique souvenir, Yutu Pen School is a must-visit. And for those craving a taste of local flavors and a shopping adventure, the famous Luodong Night Market is just a stone's throw away. Here, you can immerse yourself in the bustling atmosphere as you browse through countless stalls offering a variety of street food, clothing, accessories, and much more. From trendy fashion finds to mouthwatering snacks, the Luodong Night Market promises an unforgettable shopping experience. After a day of retail therapy, return to the comfort of Cuncyue Hot Spring Resort and unwind in the soothing hot springs, knowing that you have explored the best of Yilan's shopping scene.
Affordable Luxury: Experience the Best of Yilan at Cuncyue Hot Spring Resort
Indulge in a luxurious getaway at Cuncyue Hot Spring Resort, where the average price of a room is $267. While this may seem higher than the average price of a hotel room in Yilan, which is $133, the unparalleled experience and amenities offered at Cuncyue Hot Spring Resort make it worth every penny.
At Cuncyue Hot Spring Resort, you can expect nothing short of excellence. Each room is meticulously designed with a blend of modern elegance and traditional Taiwanese aesthetics, creating a serene and inviting ambiance. The resort boasts spacious and well-appointed rooms, featuring comfortable beds, stylish furnishings, and breathtaking views of the surrounding natural beauty.
In addition to the luxurious accommodations, Cuncyue Hot Spring Resort offers a wide range of amenities to enhance your stay. Immerse yourself in the therapeutic hot springs, known for their healing properties and rejuvenating effects. Indulge in a relaxing massage at the spa, or take a dip in the outdoor pool while enjoying the stunning scenery. The resort also features a fitness center, a restaurant serving delectable local cuisine, and a friendly and attentive staff ready to cater to your every need.
While the average price of a room at Cuncyue Hot Spring Resort may be higher than the city average, the unparalleled luxury, exceptional service, and unforgettable experiences make it a worthwhile investment. Treat yourself to a memorable stay at Cuncyue Hot Spring Resort and create lasting memories in the enchanting city of Yilan.
Excellent Location, Friendly Staff, and Great Facilities
Cuncyue Hot Spring Resort in Yilan, Taiwan has received numerous positive customer reviews for its excellent location, friendly staff, and great facilities. Guests have praised the comfortable beds and the wide selection of breakfast options. The resort is known for its friendly and accommodating staff, making it a perfect choice for families with children. The hotel's location offers a great night view and provides a memorable experience for guests. The rooms are superbly comfortable, and some guests even received a free upgrade as a birthday celebration surprise. Whether you are looking for a romantic getaway or a family vacation, this hotel offers a nice, clean, and quiet environment. The service provided by the staff is also exceptional, making your stay truly perfect.
A Relaxing Oasis with Exceptional Customer Ratings
Nestled in the breathtaking natural beauty of Yilan, Taiwan, Cuncyue Hot Spring Resort is a tranquil haven that has garnered exceptional customer ratings. With an impressive overall rating of 8.3, this resort has proven to be a favorite among travelers seeking a rejuvenating and memorable getaway.
One of the standout features of Cuncyue Hot Spring Resort is its excellent value for money, as reflected in its impressive rating of 7.8. Guests can enjoy luxurious accommodations and top-notch facilities without breaking the bank. Whether you're looking to unwind in the soothing hot springs, indulge in a pampering spa treatment, or simply relax in the elegantly appointed rooms, this resort offers an exceptional experience that won't disappoint.
The resort's facilities have also received high praise, with a rating of 8.3. From the moment you step foot into the resort, you'll be greeted by a serene and inviting atmosphere. The hot spring pools are meticulously maintained, providing the perfect setting for relaxation and rejuvenation. Additionally, the resort boasts a range of amenities, including a fitness center, a restaurant serving delectable local cuisine, and a 24-hour front desk staffed by friendly and attentive professionals.
Cleanliness is a top priority at Cuncyue Hot Spring Resort, and it shows in its impressive rating of 8.7. Guests can expect spotless rooms, well-maintained common areas, and impeccable attention to detail throughout their stay. The resort's dedication to cleanliness ensures a comfortable and hygienic environment for all guests.
Conveniently located with a rating of 8.6, Cuncyue Hot Spring Resort offers easy access to the region's most popular attractions. Whether you're interested in exploring the stunning natural wonders of Yilan or immersing yourself in the vibrant local culture, this resort serves as the perfect base for your adventures.
Last but not least, the staff performance at Cuncyue Hot Spring Resort is commendable, with a rating of 8.2. The attentive and professional staff members go above and beyond to ensure that every guest's needs are met. From the warm welcome upon arrival to the prompt and efficient service throughout your stay, the staff's dedication to providing a seamless and memorable experience is truly remarkable.
With its exceptional customer ratings for value, facilities, cleanliness, location, and staff performance, Cuncyue Hot Spring Resort is a hidden gem that promises an unforgettable stay. Whether you're seeking a romantic getaway, a family vacation, or a solo retreat, this resort offers the perfect blend of luxury, relaxation, and convenience.
Excellent8.5
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Excellent
10 most recent verified ratings received by the property
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Guests have praised the excellent and friendly staff, as well as the great location near the town centre. The hotel also offers fantastic amenities for families, including a playground, kids club, and public bathhouse. Additionally, guests have raved about the breath-taking view from the onsen hot spring tubs in the room and the delicious and wide selection of breakfast buffet.
A few guests have mentioned receiving three-star service and poor service during their stay.
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Kids facilities
In the morning, the chef prepares freshly made beef noodles and vegetable stir-fry for breakfast. Unlike other places where you have to make your own noodle dishes, the service here is impressive. It's such a friendly place that I want to go back. The hot spring water is wonderful. The dressing area is divided into two sections: one for undressing and the other for putting on swimwear, so you can enjoy the hot springs without the burden of wearing a swimsuit. I think my skin has improved. The hot spring water here is more slippery and pleasant than in Jiaoxi. I want to go again. The night market was also great.
The cleanliness of the property was impressive, and the staff were incredibly friendly and helpful throughout our stay. The bathroom facilities were well-maintained, contributing to a comfortable experience. While the location offered decent access to transport options, shopping nearby was somewhat lacking. Overall, it provided good value for money and was a pleasant place to unwind, though the facilities could use some improvement.
Pros: Good breakfast for a 4 star hotel, friendly staff who invited my kids to feed fishes which my kids love the place so much, playroom is fine better than some hotels have none. I also love the snacks and minibar which can be accessible. Cons: room no heater. Max temp can be adjusted is outside temperature meaning it can be cold in the room for winter which I am very concerned. Hot water needs to be on at the private hot spring first in order for hot water at shower room to be activated faster which is a bit troublesome. One piece of towel was found on my bed after room cleaning which I am back in hotel which I was very disturbed by it as I do not know belonged to who. Generally for yilan this area, this hotel is fine. But if u are used to 5 star hotel standard room, then maybe can adjust your mindset. My kids who are not so particular as me like the hotel generally.
Overall was quite clean and the facilities are well maintained. The shower room in the room could be cleaned better however. The chairs in the facility are a little worn but comfortable. Overall I would give this place another try again in the future.
200 meters to public transportation
Located in heart of Yilan
Currency exchange
Free Wi-Fi in all rooms!
“Good for 4 star hotel but no heater at night”
All things are good except no heater at night which is quite important to me. The person told us the highest temperature that can be adjusted is according to outside temperature. Meaning if it is 19 degrees outside, the max I can adjust is that. After coming back to hotel, there is also one towel on our bed which we do not know belong to who. It shouldn't be this way after room cleaning. Only these 2 matters. Other that that, we are satisfied with the staff being polite in inviting our kids to feed the fishes which they are very happy, the playroom is also fine to engage the kids. The breakfast is better than I expected for a 4 star hotel. Snacks of lays chips are what I like in which it is being refilled every day. One more thing to take note is that the hot water in room hot spring needs to be on in order for shower room hot water to be activated faster. This process is a bit troublesome. As I was used to 5 star hotels, I am uncomfortable with this stay. But I must say my husband and kids do enjoy and said it is ok for a 4 star hotel.