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Crowne Plaza Adelaide By IHG

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

27 Frome Street, Central Business District, Adelaide, Australia, 5000

Highlights

Hygiene Plus
Sparkling clean

Sparkling clean

Guests have rated this property 9.3/10 on cleanliness

93% Positive
Based on guest reviews

"Room was fairly spacious and most importantly very clean."

"We enjoyed our stay and the buffet breakfast is superb."

950 meters to public transportation
Check-in [24-hour]

Check-in [24-hour]

68% Positive
Based on guest reviews

"Check-in was straight forward"

Excellent room comfort & quality

Excellent room comfort & quality

Guests have rated this property 9.3/10 on room comfort and quality

93% Positive
Based on guest reviews

"Room was fairly spacious and most importantly very clean."

"10/10 Room Layout (17th Floor Deluxe Twin Hills Views)"

Excellent room comfort & quality

Facilities

Free Wi-Fi

Pool with view

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

About us

Discover Crowne Plaza Adelaide, a top choice for two travelers in the Central Business District. Enjoy easy access to vibrant cafes, shopping, and cultural sites within walking distance. Relax at the stunning rooftop pool with breathtaking views. Indulge in in-room breakfast service and unwind in rooms featuring air conditioning and complimentary Wi-Fi. Some accommodations offer views of the city or mountains. A short stroll away, explore Rundle Mall, home to landmarks like the Rundle Mall Pigs and historic Adelaide Arcade. Experience premier shopping, dining, and the renowned Fringe Festival right at your doorstep. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

12 travelers have booked today.

Cleanliness 9.4
Location 9.4
Service 9.1
Facilities 9.0

Based on 3,770 verified reviews

Cleanliness

9.4

Location

9.4

Service

9.1

Facilities

9.0

Value for money

8.8

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Nearest transportation options

Adelaide Railway Station Tram Stop is within 0.91 km

Adelaide Railway Station is within 0.96 km

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 125 places in walking distance!

Parking
Available
Walkable places
Urban Cow Studio
30 m
East End Cafe Precinct
90 m
Palace Nova Eastend Cinemas
140 m
Ayers Historic House
140 m
Ayers House Museum
160 m
Popular landmarks
Art Gallery of South Australia
360 m
South Australian Museum
430 m
Rundle Mall
540 m
Migration Museum
560 m
Adelaide Arcade
570 m
Closest landmarks
Frome Street Carpark
40 m
Budget
40 m
UPark on Frome Street
50 m
Chest Clinic Building
60 m
UPark on Rundle
190 m

Good to know

Value for money8.8
Distance to city center0.5 km
Location rating9.4
Nearest airportAdelaide Airport (ADL)
Distance to airport7.3 km

Rooms available at Crowne Plaza Adelaide By IHG

1 Bedroom Suite City View
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  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Junior Suite City View
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  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Standard Low Floor
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  • Room size: 25 m²/269 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
2 Double Standard
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  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
Enter dates to see prices
1 King Standard
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room
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  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Premium Adelaide Hills View
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  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 Double Premium City View
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  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
1 King Standard High Floor
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  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Standard Accessible
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  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Yes! Crowne Plaza Adelaide By IHG offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Crowne Plaza Adelaide By IHG offers car park onsite with charges applied for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Crowne Plaza Adelaide By IHG meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with sterilizing equipment, staff trained in safety protocol, body thermometer, and first aid kit for more safety measures and hygiene protocols.

At Crowne Plaza Adelaide By IHG, travelers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

The typical room rate for Crowne Plaza Adelaide By IHG in the past month is 311.87 AUD, compared to city's average of 252.03 AUD.

Past visitors that stayed at Crowne Plaza Adelaide By IHG have given this property a rating of 9.433 for its outstanding cleanliness as the main highlight for their stay.

Past business travelers that have stayed at this property have given Crowne Plaza Adelaide By IHG an average rating of 8.5. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Crowne Plaza Adelaide By IHG an average rating of 8.7. You can check out more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Crowne Plaza Adelaide By IHG’s local community is Central Business District which includes popular restaurants such as Amalfi Pizzeria Ristorante, Golden Boy, and B'Churrasco Brazilian BBQ Restaurant Adelaide.

Check-in is from 03:00 PM. You may inquire about early check-in during booking, subject to availability. Guest visitors checking in prior to the specified period may be charged an additional fee.

This hotel has an indoor venue for your special event. Big events and gatherings such as weddings, private events, and engagements can be managed at Crowne Plaza Adelaide By IHG. Small or private events like honeymoons, graduation parties, and birthday parties can also be accommodated. Services for wireless internet, in-house catering, and audio-visual equipment are made available to help your event go smoothly.

More about Crowne Plaza Adelaide By IHG

More about Crowne Plaza Adelaide By IHG

Experience Luxury and Convenience at Crowne Plaza Adelaide

Welcome to Crowne Plaza Adelaide, a 4.5-star hotel that offers a perfect blend of luxury and convenience in the vibrant city of Adelaide, Australia. With its prime location and impeccable service, this hotel is the ideal choice for both business and leisure travelers. As you step into the elegant lobby of Crowne Plaza Adelaide, you'll be greeted by a warm and friendly staff who are committed to making your stay unforgettable. Check-in begins at 02:00 PM, allowing you ample time to settle in and start exploring the hotel's world-class amenities. At Crowne Plaza Adelaide, families are welcomed with open arms. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge. This means you can bring your little ones along on your Adelaide adventure without worrying about any additional costs. With spacious rooms and thoughtful amenities, the hotel ensures a comfortable and enjoyable stay for guests of all ages.

Unwind and Indulge: Crowne Plaza Adelaide's Entertainment Facilities

At Crowne Plaza Adelaide, we understand the importance of relaxation and entertainment during your stay. That's why we offer an array of top-notch facilities to help you unwind and indulge. Step into our stylish bar, where you can sip on expertly crafted cocktails and enjoy a lively atmosphere. Whether you're looking for a refreshing beer after a long day of exploring Adelaide or a sophisticated glass of wine to accompany a delicious meal, our bar is the perfect place to unwind and socialize. For the ultimate relaxation experience, our hotel boasts a luxurious hot tub, sauna, and steam room. Immerse yourself in the warm, bubbling waters of our hot tub and let your worries melt away. Indulge in the soothing heat of our sauna, which helps to detoxify your body and promote overall well-being. Or, rejuvenate your senses in our steam room, where the gentle steam will leave you feeling refreshed and revitalized. At Crowne Plaza Adelaide, we believe that entertainment should be a priority during your stay. With our exceptional bar and state-of-the-art relaxation facilities, you'll have everything you need to unwind and indulge in pure bliss.

Unwind and Stay Active at Crowne Plaza Adelaide's Impressive Sports Facilities

At Crowne Plaza Adelaide, guests can enjoy a range of top-notch sports facilities that cater to both relaxation and fitness enthusiasts. Dive into the refreshing waters of the indoor and outdoor pools, perfect for a leisurely swim or invigorating laps. The outdoor pool is surrounded by a lush garden, providing a serene and tranquil atmosphere for guests to soak up the sun or unwind with a good book. For those looking to maintain their fitness routine while on vacation, the hotel offers a well-equipped fitness center that is open 24 hours a day. Whether you prefer cardio exercises or strength training, the fitness center has a wide variety of state-of-the-art equipment to suit your needs. Plus, access to the fitness center is complimentary for all guests, ensuring that you can stay active without any additional costs. After a satisfying workout, head over to the poolside bar to quench your thirst and indulge in a refreshing beverage. Sip on a tropical cocktail or enjoy a selection of light bites while lounging by the pool, creating the perfect setting for relaxation and socializing. Whether you're looking to unwind or stay active, Crowne Plaza Adelaide's sports facilities are sure to exceed your expectations and enhance your stay in Adelaide, Australia.

Convenient Facilities at Crowne Plaza Adelaide

At Crowne Plaza Adelaide, convenience is at the forefront of your stay. With a range of excellent facilities and services, your every need is taken care of. Whether you're traveling for business or leisure, you'll find everything you require right at your fingertips. Start your day off right with the convenience of daily housekeeping, ensuring that your room is always fresh and tidy. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to effortlessly stay in touch with loved ones or catch up on work. Need to freshen up your wardrobe? Take advantage of the hotel's laundry service and dry cleaning facilities. For those looking to indulge in a little luxury, room service is available, allowing you to enjoy a delicious meal or snack in the comfort of your own room. If you have any special requests or require assistance during your stay, the friendly and professional concierge team is always on hand to help. For added peace of mind, safety deposit boxes are provided, ensuring the security of your valuable belongings. Additionally, Crowne Plaza Adelaide offers express check-in/check-out services, allowing you to save time and make the most of your stay. If you have any luggage to store, the hotel provides convenient luggage storage facilities. Lastly, for guests who smoke, there is a designated smoking area available. With these exceptional convenience facilities, Crowne Plaza Adelaide ensures that your stay is as comfortable and hassle-free as possible.

Convenient Transport Facilities at Crowne Plaza Adelaide

At Crowne Plaza Adelaide, we understand the importance of hassle-free transportation during your stay. Whether you're exploring the city or attending business meetings, our range of transport facilities will ensure a seamless experience. For those looking to explore Adelaide's top attractions, our dedicated tour desk can assist you in planning your itinerary and booking tours. Whether you want to visit the picturesque Adelaide Hills or explore the renowned wine regions, our knowledgeable staff will help you make the most of your time in the city. If you prefer to drive yourself, our hotel offers both valet parking and self-parking options. Our onsite car park provides a secure and convenient space for your vehicle. Please note that car park charges apply. For quick and convenient transportation, our hotel also offers taxi services. Our friendly staff can assist you in arranging a taxi to take you to your desired destination. Additionally, our ticket service allows you to easily purchase tickets for local attractions, events, and shows. Whether you want to catch a live performance at the Adelaide Festival Centre or attend a sporting event at the Adelaide Oval, our ticket service will ensure you have access to the best entertainment options in the city. At Crowne Plaza Adelaide, we strive to provide our guests with a range of transport facilities to enhance their stay. Whether you prefer to drive yourself, rely on taxis, or join organized tours, our hotel has you covered.

Experience Ultimate Comfort at Crowne Plaza Adelaide By IHG

Step into a sanctuary of relaxation at Crowne Plaza Adelaide By IHG, where every room is designed with your comfort in mind. Each accommodation features air conditioning to ensure a perfectly temperate environment, allowing you to unwind after a day of exploring the vibrant city of Adelaide. Enjoy your favorite films with in-house movies on the television, while the separate living room provides an inviting space for relaxation or entertaining guests. Indulge in the thoughtful amenities that make your stay exceptional. Slip into plush bathrobes after a refreshing shower, and take advantage of the hair dryer and premium toiletries provided for your convenience. The mini bar and refrigerator are perfect for storing snacks and drinks, while the coffee/tea maker, along with complimentary instant coffee and tea, allows you to savor a warm beverage at any time. With blackout curtains ensuring a restful night's sleep and high-quality linens enveloping you in comfort, your stay at Crowne Plaza Adelaide will be nothing short of delightful.

Indulge in Exceptional Dining at Crowne Plaza Adelaide

At Crowne Plaza Adelaide, you can embark on a culinary journey like no other. With a range of dining facilities available, you'll be spoilt for choice during your stay. Start your day off right with a delicious breakfast buffet at our on-site restaurant. Indulge in a wide selection of hot and cold dishes, including freshly baked pastries, seasonal fruits, and made-to-order omelettes. Whether you prefer a hearty breakfast or a light continental spread, our breakfast options are sure to satisfy every palate. For those who prefer to dine in the comfort of their room, our dedicated room service team is available to cater to your every craving. From gourmet sandwiches to delectable desserts, you can enjoy a sumptuous meal without leaving the comfort of your bed. At Crowne Plaza Adelaide, we understand the importance of cleanliness and hygiene. That's why our dining facilities undergo daily housekeeping to ensure a pristine dining experience. So sit back, relax, and let us take care of the details while you enjoy a memorable dining experience at Crowne Plaza Adelaide.

Discover Comfortable and Versatile Rooms at Crowne Plaza Adelaide By IHG

Experience a range of thoughtfully designed rooms at Crowne Plaza Adelaide By IHG, each tailored to meet different preferences and needs. From the cozy Standard Rooms of 28 square meters featuring a plush King Bed to the more spacious One Bedroom Suites with 49 square meters offering ample space and comfort, guests can choose the perfect accommodation for their stay. For families or groups, options like the Standard Rooms with 2 Double Beds or the Premium City View rooms with 33 square meters provide both style and practicality, ensuring a memorable stay in Adelaide. Booking your preferred room type through Agoda guarantees you the best prices available, along with a seamless, hassle-free reservation process. Whether you’re seeking a compact and efficient space or a luxurious suite with stunning city views, Agoda makes it easy to secure your ideal room quickly and confidently. Enjoy peace of mind knowing you’re getting excellent value while focusing on enjoying your time in Adelaide.

Explore the Vibrant Central Business District in Adelaide

Nestled in the heart of Adelaide, the Crowne Plaza Adelaide offers guests the perfect base to explore the vibrant Central Business District (CBD). With its bustling streets, diverse dining options, and exciting entertainment venues, the CBD is a lively hub that never fails to captivate visitors. Step outside the hotel's doors and immerse yourself in the energy of the CBD. Take a leisurely stroll along Rundle Mall, Adelaide's premier shopping destination, where you'll find a mix of high-end fashion boutiques, department stores, and quirky specialty shops. After a shopping spree, recharge at one of the charming cafes or enjoy a delicious meal at one of the many restaurants dotted throughout the area. For those seeking cultural experiences, the CBD is home to some of Adelaide's most iconic landmarks and attractions. Discover the architectural beauty of the Adelaide Town Hall or explore the vibrant Adelaide Central Market, where you can sample fresh local produce and artisanal delights. Additionally, art enthusiasts can visit the Art Gallery of South Australia, which houses an impressive collection of Australian and international artworks. As the sun sets, the CBD transforms into a vibrant nightlife destination. From trendy bars and clubs to live music venues, there's something for everyone. Experience the lively atmosphere of Hindley Street or unwind with a cocktail at one of the rooftop bars offering breathtaking views of the city skyline. With its central location and an abundance of attractions, the Central Business District in Adelaide is a must-visit for both business and leisure travelers. Stay at the Crowne Plaza Adelaide and immerse yourself in the vibrant energy of this bustling district.

Convenient Transportation from Adelaide Airport to Crowne Plaza Adelaide

Welcome to Crowne Plaza Adelaide, a luxurious hotel located in the heart of Adelaide's Central Business District. Getting to the hotel from Adelaide Airport is a breeze, thanks to the convenient transportation options available. If you prefer a hassle-free journey, the most convenient way to reach Crowne Plaza Adelaide is by taxi or rideshare service. The airport is approximately 7.5 kilometers away from the hotel, and the journey takes around 15 minutes, depending on traffic conditions. Taxis are readily available at the airport, and rideshare services like Uber and Ola are also popular and easily accessible. For budget-conscious travelers, the Adelaide Metro bus service offers an affordable and efficient option. Bus route J1 operates from the airport to the city center, with a stop conveniently located near the hotel. The journey takes around 30 minutes, and the bus runs at regular intervals throughout the day. If you prefer to have more flexibility and explore the city at your own pace, renting a car is a great option. Several car rental companies have counters at Adelaide Airport, allowing you to easily pick up your vehicle upon arrival. The hotel also offers secure on-site parking for guests. No matter which mode of transportation you choose, you'll be delighted to arrive at Crowne Plaza Adelaide, where you can unwind in stylish and comfortable accommodations, enjoy delicious dining options, and take advantage of the hotel's excellent amenities and services. Book your stay today and experience the best of Adelaide at Crowne Plaza.

Discover Adelaide's Vibrant Cultural Scene at Crowne Plaza Adelaide

Nestled in the heart of Adelaide, Crowne Plaza Adelaide is surrounded by a plethora of cultural landmarks and attractions that will captivate your senses. Just a stone's throw away, you'll find the South Australian Museum, home to an extensive collection of natural history exhibits and indigenous artifacts. Immerse yourself in the rich tapestry of Adelaide's history at the Migration Museum, where you can explore the stories of the diverse communities that have shaped the city. For art enthusiasts, the Art Gallery of South Australia is a must-visit destination. Showcasing an impressive collection of Australian, European, and Asian artworks, the gallery offers a visual feast for the eyes. Just a short stroll from the hotel, the Adelaide Central Market awaits, enticing visitors with its vibrant atmosphere and a wide array of fresh produce, gourmet delights, and local crafts. If you're a wine lover, the National Wine Centre is a must-visit. Located nearby, this iconic institution offers a unique opportunity to learn about Australia's renowned wine regions and indulge in tastings. For a touch of tranquility amidst the bustling city, head to Victoria Square/Tarntanyangga, a picturesque park perfect for a leisurely stroll or a relaxing picnic. With its prime location, Crowne Plaza Adelaide ensures that you're never far from the best that Adelaide has to offer.

Convenient Public Transport Stations near Crowne Plaza Adelaide

Crowne Plaza Adelaide is perfectly situated near several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short distance away, guests will find Hallett Cove Railway Station, a bustling hub that provides easy access to various destinations in Adelaide. Whether you're heading to the city center or planning a day trip to the picturesque Hallett Cove Conservation Park, this station offers a hassle-free way to get around. Another nearby option is Mile End Railway Station, which offers excellent connectivity to the city's major attractions. From here, visitors can easily access popular destinations such as the Adelaide Central Market, renowned for its fresh produce and vibrant atmosphere. Additionally, the station provides convenient access to Adelaide Parklands Terminal, a major transport hub that connects travelers to regional and interstate destinations. For those looking to explore the city via tram, the Adelaide Railway Station Tram Stop is just a stone's throw away from the hotel. This stop is a great starting point for discovering Adelaide's iconic landmarks, including the Adelaide Oval and the Adelaide Botanic Garden. With its strategic location near these public transport stations, Crowne Plaza Adelaide offers guests the freedom to explore the city with ease, ensuring a memorable and convenient stay.

A Gastronomic Haven: Dining Experiences near Crowne Plaza Adelaide

Located in the heart of Adelaide, Crowne Plaza Adelaide offers guests an array of dining options just steps away from its doors. From authentic Italian cuisine at Osteria Oggi and mouthwatering Korean BBQ at Plus 82 GoGi, to the delightful deli offerings at Luigi Delicatessen and the traditional Italian fare at La Trattoria Restaurant & Pizza Bar, there is something to satisfy every palate. For those craving a gourmet burger, Bread & Bone is a must-visit, while Part Time Lover offers a unique dining experience with its fusion of Asian and Western flavors. Golden Boy is the go-to spot for contemporary Thai cuisine, while Peel St serves up a delectable array of modern Australian dishes. Ballaboosta is a hidden gem that specializes in Middle Eastern cuisine, and Pondok Daun Restaurant is a must-visit for those seeking authentic Indonesian flavors. With such a diverse range of culinary delights just moments away, guests at Crowne Plaza Adelaide are truly spoiled for choice when it comes to dining experiences.

Shop 'til You Drop in Adelaide

Located in the heart of Adelaide, Crowne Plaza Adelaide is surrounded by a plethora of shopping landmarks that will delight any shopaholic. Imprints Booksellers and Dymocks Booksellers offer a wide range of literary treasures, while Adelaide's Pop-Up Bookshop is a haven for bookworms. For those with a sweet tooth, Haigh's Chocolates Beehive Corner is a must-visit, offering delectable handmade chocolates. Charlesworth Nuts is a haven for nut lovers, with a variety of roasted and flavored nuts to choose from. If you're looking for unique and quirky finds, Wunderkammer Gallery and Urban Cow Studio are the places to go. And for those who love browsing through markets, Flinders Street Market and Gilles Street Market offer a diverse range of local artisanal products. With such a vibrant shopping scene just steps away, Crowne Plaza Adelaide is the perfect base for a shopping spree in Adelaide.

Affordable Luxury: Experience Crowne Plaza Adelaide at a Competitive Price

Discover the perfect blend of luxury and affordability at Crowne Plaza Adelaide. With an average room price of just $171, this prestigious hotel offers exceptional value for money. Compared to the average price of a hotel room in Adelaide, which is $146, Crowne Plaza Adelaide provides an unparalleled experience without breaking the bank. Step into a world of elegance and comfort as you enter your spacious and well-appointed room at Crowne Plaza Adelaide. The hotel boasts a range of room options to suit every traveler's needs, from cozy and intimate spaces to lavish suites. Each room is thoughtfully designed with modern amenities and stylish furnishings, ensuring a comfortable and enjoyable stay. While other hotels in Adelaide may charge exorbitant prices for similar accommodations, Crowne Plaza Adelaide stands out by offering competitive rates without compromising on quality. Whether you're visiting for business or leisure, this hotel provides an exceptional experience at an unbeatable price. Book your stay at Crowne Plaza Adelaide today and indulge in luxury without breaking the bank.

Amazing Customer Service and Comfortable Stay

Crowne Plaza Adelaide has received rave reviews for its excellent customer service and comfortable accommodations. Guests have praised the friendly and helpful staff, highlighting the exceptional level of customer service they received. The hotel's attention to detail and little touches around the property demonstrate a great deal of care, creating a wonderful stay for guests. The rooms are described as really clean and the beds are incredibly comfortable, ensuring a restful night's sleep. The hotel's top bar and restaurant have also been highly praised, offering stunning views and delicious cuisine. Additionally, the hotel's gym is well-equipped, providing guests with a great fitness facility. With its excellent location close to restaurants and shopping, Crowne Plaza Adelaide is the perfect choice for a memorable stay in Adelaide. The hotel itself is brand new, boasting a modern and stylish design that adds to the overall appeal. Overall, guests have described their experience at Crowne Plaza Adelaide as highly recommended and have commended the hotel for its outstanding service, comfort, and attention to detail.

Exceptional Customer Ratings at Crowne Plaza Adelaide

Crowne Plaza Adelaide is a hotel that consistently receives exceptional customer ratings, making it a top choice for travelers visiting Adelaide, Australia. With an impressive overall rating of 8.9, it is clear that guests are highly satisfied with their stay at this hotel. One aspect that stands out in the customer reviews is the excellent value provided by Crowne Plaza Adelaide. With a rating of 8.4 for value, guests appreciate the affordable rates combined with the high-quality services and amenities offered. This hotel ensures that guests get the best bang for their buck, making it an ideal choice for both business and leisure travelers. Another highlight mentioned in the customer reviews is the outstanding facilities available at Crowne Plaza Adelaide. With a rating of 8.8 for facilities, guests are delighted by the range of amenities offered, including a well-equipped fitness center, a relaxing swimming pool, and a stylish restaurant. These facilities provide guests with everything they need for a comfortable and enjoyable stay. Furthermore, the impeccable cleanliness of the hotel is consistently praised by guests, earning a rating of 9.3. This attention to detail ensures that guests feel comfortable and at ease throughout their stay. Additionally, Crowne Plaza Adelaide's prime location receives a remarkable rating of 9.3. Situated in the heart of Adelaide, guests have easy access to popular attractions, shopping districts, and dining options, making it a convenient base for exploring the city. Lastly, the staff performance at Crowne Plaza Adelaide is highly regarded, with a rating of 9.0. Guests consistently mention the friendly and attentive staff who go above and beyond to ensure a memorable stay. Their warm hospitality and willingness to assist create a welcoming atmosphere that leaves a lasting impression on guests. Overall, Crowne Plaza Adelaide's exceptional customer ratings for value, facilities, cleanliness, location, and staff performance make it a standout choice for travelers seeking a memorable stay in Adelaide.

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Amenities and facilities

Excellent9.0

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Nepali
  • Russian
  • Sinhala
  • Spanish
  • Tamil
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Pool facilities
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • Happy hour
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Location

27 Frome Street, Central Business District, Adelaide, Australia, 5000

Exceptional9.4

Location

Airports
  • Adelaide Airport (ADL)
    7.3 km
  • Kingscote Airport (KGC)
    131.7 km
Public transportation
  • Adelaide Railway Station Tram Stop
    910 m
  • Adelaide Railway Station
    960 m
Hospital or clinic
  • Chest Clinic Building
    60 m
Shopping
  • Adelaide Arcade
    570 m
Convenience store
  • ampm
    860 m
Cash withdrawal
  • ATM
    80 m

What's nearby

Popular landmarks
  • Art Gallery of South Australia
    360 m
  • South Australian Museum
    430 m
  • Rundle Mall
    540 m
  • Migration Museum
    560 m
  • Adelaide Arcade
    570 m
  • The Rundle Mall Pigs
    570 m
  • Adelaide Oval
    1.3 km
  • Adelaide Central Market
    1.3 km
  • Waterfall Gully Recreation Park
    8.6 km
  • North Terrace
    24.6 km
Nearby landmarks
  • Urban Cow Studio
    30 m
  • Frome Street Carpark
    40 m
  • Budget
    40 m
  • UPark on Frome Street
    50 m
  • Chest Clinic Building
    60 m
  • East End Cafe Precinct
    90 m
  • Palace Nova Eastend Cinemas
    140 m
  • Ayers Historic House
    140 m
  • Ayers House Museum
    160 m
  • Fumo Blu Bar
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Breakfast included deals apply to 2 adults. Children aged 4–11 years old will incur an additional breakfast fee of 19 AUD per person.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from11:00
Getting around
  • Distance from city center0.5 km
  • Travel time to airport (minutes)20
Extras
  • Daily Internet/Wi-Fi fee0 AUD
  • Breakfast charge (unless included in room price)45 AUD
The property
  • Year property opened2020
  • Number of floors20
  • Number of rooms 329
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee39 AUD

Property announcements

Breakfast offering time:

Monday - Friday 6:30am - 10am
Saturday - Sunday 7am - 11am

Please be informed there is a credit card merchant Fee 3% Diners & JCB and 1.9% other credit card. For further questions, please communicate to the hotel directly.

Reviews of Crowne Plaza Adelaide By IHG from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 4.0
  • 10
  • 10
  • 8.0
  • 10
  • 2.0
  • 10
  • 10
  • 10
  • 10

Most recent

  • Cleanliness score 9.4 out of 10 and is a high score in Adelaide
    Cleanliness9.4
  • Location score 9.4 out of 10 and is a high score in Adelaide
    Location9.4
  • Service score 9.1 out of 10 and is a high score in Adelaide
    Service9.1
  • Facilities score 9 out of 10 and is a high score in Adelaide
    Facilities9.0
  • Value for money score 8.8 out of 10 and is a high score in Adelaide
    Value for money8.8
High score for Adelaide

Rating

9+ Exceptional (293)
8-9 Excellent (67)
7-8 Very Good (35)
6-7 Good (9)
<6 Below Expectation (18)

Review summary

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This hotel is popular among visitors due to its friendly and helpful staff, convenient location near shopping, restaurants, and the Fringe Festival, and great value for money. Guests can enjoy contemporary and hygienic amenities, including a charming rooftop pool, bar, and business lounge. The rooms offer comfortable beds and modern features such as a TV with Chromecast. The hotel also boasts picturesque views of the Adelaide Hills from the rooms.

Few guests found some staff distant, but overall, not much issue found.

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Showing 422 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Joe from Japan
    Family with teens
    2 Double Premium Adelaide Hills View
    Stayed 3 nights in July 2025

    “Undoubtedly recommended!”

    I prefer to use Crowne Plaza hotels and IHG hotels, and the Crowne Plaza in Adelaide is undoubtedly a highly recommended travel property with almost no flaws! The location, staff response, view from the room, room size and storage, blackout curtains, and comfort of the bed and pillows… no matter what, they promise value beyond its price, even more than Nitori. This time I used it for a mother-child trip, and seeing my child's satisfaction makes me smile, but I can't help but think about how it would be if it were a trip with my partner... that's a fact too. If the weather is good, Go to heaven!! Even so, it provides value that surpasses Nitori. One thing!… If I could ask the designer just one question, it's why is there such a mysteriously wide area of ceramic that is not submerged in water inside the toilet bowl?? … I wanted to know. If you don't change your sitting position or angle while using it, it affects the cleaning staff's work difficulty for that day. Either way, the cost performance is the best!

    Reviewed July 10, 2025
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  2. 8.4
    Excellent
    Naveen from Australia
    Family with young children
    2 Double Standard
    Stayed 5 nights in July 2025

    “Great Stay with Some Hiccups”

    The location is fantastic, making it easy to explore the area, and the room size was generous, ensuring a comfortable stay. Sleep quality was excellent thanks to quiet surroundings and good bedding. Facilities were solid, with convenient amenities available. However, housekeeping could use some improvement as they often missed things like emptying the bins and topping up tea/coffee. The staff were exceptional, always friendly and helpful, which made a positive impact overall.

    Reviewed July 14, 2025
  3. 9.6
    Exceptional
    Andrew from Australia
    Couple
    1 King Standard Accessible
    Stayed 1 night in October 2025

    “Quick one night stay”

    We stayed just the one night as a stay over. The hotel was great all over in general. The staff were very professional and friendly. Everything was there in the centre of town making it a great location. The bar had great staff with great views. Would stay again without thinking twice. One hint for others if you have a car and wont drive around the city its cheaper to use the car park without going through the hotel

    Reviewed November 05, 2025
  4. 9.6
    Exceptional
    Ana from Australia
    Family with young children
    2 Double Standard
    Stayed 1 night in June 2025

    “Modern and spacious hotel with great location”

    The hotel was modern, clean, and spacious. Location is close to Rundle mall and Botanic Gardens. Room service food wasn’t great but we were compensated, so would have to give them a thumbs up on service. But we didn’t get a great view. Our view was that of another building and its occupants—not great.

    Reviewed June 09, 2025
  5. 9.6
    Exceptional
    Mei from Australia
    Group
    2 Double Standard
    Stayed 4 nights in May 2024

    “Ultra convenient”

    We booked two rooms in May 2024 (four female travellers). The hotel gave us rooms on the same level as requested. The rooms were quiet and spacious. They were kept clean. We particularly liked the location, within walking distance to shopping, university, restaurants and street arts. We felt safe staying there, walking out early in the day or in the evening. The parking was very convenient, right next to the hotel. Staff was polite and helpful. The only "complained" we had was that the cleaning staff threw away the small toothpaste we brought along from home. Haha!

    Reviewed July 06, 2024
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