Located in heart of Surabaya
Check-in [24-hour]
Airport transfer
Inside city center
100 meters to Tunjungan Plaza
Free Wi-Fi
Free parking
Spa
Front desk [24-hour]
Restaurant
Bar
Sauna
Airport transfer
15 travelers have booked today.
Based on 1,197 verified reviews
9.4
8.4
8.3
8.0
7.5
6.8
Location rating score
| Value for money | 8.3 |
| Location rating | 9.4 |
| Nearest airport | Juanda International Airport (SUB) |
| Distance to airport | 13.9 km |
You can benefit from your stay at Cleo Hotel Tunjungan even more by making the most of the property's accessible spa services that are offered for all its guests to make your evening even better.
Yes! Cleo Hotel Tunjungan offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.
The average travel time to get from Cleo Hotel Tunjungan to the airport is 30 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.
Cleo Hotel Tunjungan has a total of 7 floors.
Cleo Hotel Tunjungan has a total of 55 rooms.
Cleo Hotel Tunjungan's most popular month where verified guests have stayed the most is in June.
The typical room rate for Cleo Hotel Tunjungan in the past month is 311539.08 IDR, compared to city's average of 294384.2 IDR.
Past solo travelers that have stayed at this property have given Cleo Hotel Tunjungan an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Past couple travelers that have stayed at this property have given Cleo Hotel Tunjungan an average rating of 8.6. You can look up on more specific customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.
Cleo Hotel Tunjungan
Enjoy all that Cleo Hotel Tunjungan has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Surabaya even more convenient. Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs.
Packing light is possible at Cleo Hotel Tunjungan thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Cleo Hotel Tunjungan from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find bottled water and mini bar at your disposal. Cleo Hotel Tunjungan also provides toiletries in some of its bathrooms for your convenience.
Dining and things to do
Every day at Cleo Hotel Tunjungan begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Fill your days with the array of activities and facilities offered at Cleo Hotel Tunjungan. End your days in total relaxation with a visit to the spa and sauna. Get social at the hotel's shared lounge and TV area, where you can meet other guests.
Around the property
Cleo Hotel Tunjungan is the perfect spot to explore Surabaya's fascinating cultural sights and attractions. An afternoon of browsing the works at Sampoerna Museum located 3.6 km away can familiarize you with the local art scene.
Reasons to stay here
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
Ranking higher than 94% of the city's accommodations options, this is a great choice for location.
Very good7.5
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 12 year(s).
Provided by verified guests of
Excellent
Review summary
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Located in the heart of Surabaya, this hotel is a top choice for those who want to experience the city's vibrant atmosphere. The rooms are immaculately clean and almost dust-free, which adds to the overall comfort. The staff are also incredibly helpful and friendly, making sure that guests have a pleasant stay. Additionally, the hotel is conveniently situated near a shopping mall and the airport, making it a perfect spot for those who want to explore the city.
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Budget hotel with good room cleanliness. Hospitality was excellent, especially the female receptionist who assisted us during check-in, she was helpful and friendly. The location is perfect, right in front of Tunjungan Plaza mall. Just a suggestion, please do not use torn linens again.
Cleo Hotel is located in a very strategic place, right in front of Tunjungan, so if you want to go to Tunjungan, you just need to walk a little and cross the bridge to get there. It's just that it's a bit cramped for praying, so that's a bit difficult, hehe. For this price, it's actually very good, I mean if it's just for sleeping and storing your things, it's totally fine. Highly recommend it for those who want to travel alone or with family on a budget.
Staying here is very pleasant, the hotel is clean and comfortable, and it is very close to the shopping center.
Everything is fine, it becomes the number 1/2 choice when visiting Surabaya, and is located right in the heart of the city in front of Mall TP. Just as a suggestion for the receptionist/customer service to improve their communication skills via chat. And to be able to respond quickly when we need assistance. Thank you.
Hallo Bapak Kuncoro. Terima kasih telah memilih Hotel Cleo Tunjungan Surabaya sebagai tempat menginap pilihan kakak di kota surabaya. Kami merasa bahagia menerima bapak sebagai tamu kami, kami juga mengucapkan terima kasih atas ulasan dan penilaian yang luar biasa yang bapak berikan. Perihal tata bahasa dari pihak receptionis kami akan kami kordinasikan dengan mentraining kan yang bersangkutan,Ulasan ini akan menjadi perbaikan dan masukan dalam pelayanan kami untuk menjadikan Hotel Cleo Tunjungan menjadi lebih baik lagi. Dan besar harapan kami juga untuk menyambut kedatangan kakak menginap kembali di Hotel Cleo Tunjungan Surabaya. Terima kasih atas kunjunganya. Salam Hormat, Ahmad Efendi. Spv Operational.
Airport transfer
Located in heart of Surabaya
Free Wi-Fi in all rooms!
Sauna
“Wonderful holiday”
A very clean hotel, excellent service, friendly security, a friendly and responsive receptionist, and a professional cleaning service add positive value to this hotel. In addition, the strategic location makes me and my family want to come back and enjoy our vacation at this hotel again.