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Butuan Grand Palace Hotel

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

C.T. Montalban Street, J.P. Rizal, Butuan, Philippines, 8600

Highlights

Great Breakfast

- Many guests have praised the breakfast at this property

And i also like the swimmingpool and breakfast buffet.
Great food & dining

- Many guests have praised the food and dining experience in this proper...

Plus, the food is delicious!
Check-in [24-hour]

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Family room

Kitchen

Luggage storage

Breakfast

About us

Discover Butuan Grand Palace Hotel, perfectly situated in vibrant J.P. Rizal, ideal for two travelers eager to explore the local culture. Enjoy spacious air-conditioned rooms with complimentary Wi-Fi and select rooms offering views of the lively streets. Guests can savor breakfast in-room or utilize the convenient takeaway service, along with food delivery options and expert-guided tours. Enjoy unique amenities such as a refreshing pool with a kid-friendly slide and live music dining, including a buffet of Filipino dishes, all within easy reach of SM Mall and Ayala Center. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

11 travelers have booked today.

Service 8.7
Cleanliness 8.6
Location 8.6
Value for money 8.6

Based on 2,726 verified reviews

Service

8.7

Cleanliness

8.6

Location

8.6

Value for money

8.6

Facilities

8.3

See map

8.6Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
ICP Church
340 m
Enfant (Gaisano Butuan)
430 m
Pietro's Square Swimming Pool
490 m
Gaisano Mall
500 m
West Central Elementary School
510 m

Good to know

Value for money8.6
Distance to city center0.6 km
Location rating8.6

Rooms available at Butuan Grand Palace Hotel

Presidential
...
  • Room size: 64 m²/689 ft²
  • Street view
  • 1 super king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 55 m²/592 ft²
  • Street view
  • 1 king bed or 1 single bed
Enter dates to see prices
Standard Suite
...
  • Room size: 45 m²/484 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Matrimonial
...
  • Room size: 32 m²/344 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Double Deluxe
...
  • Room size: 32 m²/344 ft²
  • No Windows view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Standard Double
...
  • Room size: 32 m²/344 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Single Room - Air Conditioning
...
  • Room size: 16 m²/172 ft²
  • No Windows view
  • 1 single bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 65 m²/700 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Quadruple Room with Balcony
...
  • Room size: 48 m²/517 ft²
  • 2 single beds and 1 queen b...
  • 2 single beds and 1 queen b...
Enter dates to see prices
Presidential Suite
...
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Yes! Butuan Grand Palace Hotel provides dry cleaning service that is available all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

Butuan Grand Palace Hotel comply with our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes prepared with doctor/nurse on call, temperature check for guests and staff, staff trained in safety protocol, free face masks, first aid kit, and body thermometer for more enhanced safety precautions and hygiene protocols.

The average travel time to get from Butuan Grand Palace Hotel to the airport is 15 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

While remaining at Butuan Grand Palace Hotel, kick start your holiday break by checking out the closest destinations that are within walking distance to the property which include ICP Church, Enfant (Gaisano Butuan), and Gaisano Mall.

Butuan Grand Palace Hotel's policy relating to children's bedding considers guests age 11 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Butuan Grand Palace Hotel has a total of 72 rooms.

Butuan Grand Palace Hotel can converse up to 3 languages which includes English for visitors that prefer this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what other languages this property supports.

Past visitors that stayed at Butuan Grand Palace Hotel have given this property a rating of 8.738 for its outstanding service as the primary highlight for their stay.

Past solo travelers that have stayed at this property have given Butuan Grand Palace Hotel an average rating of 8.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Butuan Grand Palace Hotel an average rating of 8.3. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Butuan Grand Palace Hotel an average rating of 8.1. You can look up more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

More about Butuan Grand Palace Hotel

More about Butuan Grand Palace Hotel

Experience Luxury and Convenience at Butuan Grand Palace Hotel

Welcome to Butuan Grand Palace Hotel, a 3.5-star haven of luxury and comfort nestled in the heart of Butuan, Philippines. With its prime location just 15 minutes away from the airport, this hotel offers unparalleled convenience for both business and leisure travelers. Step into a world of elegance as you enter the grand lobby, where warm and friendly staff await to provide you with exceptional service. Butuan Grand Palace Hotel boasts 72 well-appointed rooms, each designed with your utmost comfort in mind. Whether you are traveling alone or with a group, you will find the perfect accommodation to suit your needs. From cozy standard rooms to spacious suites, every guest room is equipped with modern amenities and stylish furnishings, ensuring a relaxing and memorable stay. Check-in time at Butuan Grand Palace Hotel starts from 02:00 PM, allowing you to settle in and unwind after a long journey. The hotel's convenient location, just 0.6 km from the city center, means that you can easily explore the vibrant attractions and landmarks that Butuan has to offer. After a day of sightseeing, retreat to the comfort of your room and enjoy a restful night's sleep. Families traveling with children will find Butuan Grand Palace Hotel to be a perfect choice. The hotel's child policy allows children between the ages of 3 to 10 to stay free of charge, ensuring a budget-friendly stay for families. Create lasting memories with your loved ones as you explore the city and return to the welcoming ambiance of this family-friendly hotel. Check-out time at Butuan Grand Palace Hotel is until 12:00 PM, giving you ample time to prepare for your departure. Whether you are here for a quick business trip or a leisurely vacation, this hotel offers the perfect blend of luxury, convenience, and warm Filipino hospitality. Book your stay at Butuan Grand Palace Hotel and experience a truly unforgettable stay in Butuan, Philippines.

Unwind and Indulge in Entertainment at Butuan Grand Palace Hotel

At Butuan Grand Palace Hotel, guests are treated to a wide range of entertainment facilities that are sure to enhance their stay. The hotel boasts a beautiful garden, providing a serene and tranquil space to relax and unwind amidst lush greenery. Whether you want to take a leisurely stroll or simply enjoy the fresh air, the garden offers a peaceful retreat for guests to escape the hustle and bustle of the city. For those looking to socialize and connect with fellow travelers, the shared lounge/TV area is the perfect spot. This cozy space is equipped with comfortable seating and a television, creating an inviting atmosphere to gather and bond over a favorite show or movie. Whether you're seeking to engage in lively conversations or simply enjoy some downtime, the shared lounge/TV area provides a welcoming space for guests to enjoy each other's company.

Convenience Facilities at Butuan Grand Palace Hotel

Experience utmost convenience and comfort during your stay at Butuan Grand Palace Hotel. With a wide range of convenience facilities, this hotel ensures that all your needs are met effortlessly. Start your day right with the convenience of 24-hour room service. Whether you're craving a late-night snack or a hearty breakfast, the hotel's dedicated staff is always ready to serve you. Additionally, the laundry service ensures that your clothes are fresh and clean throughout your stay, allowing you to pack light and worry-free. For added peace of mind, Butuan Grand Palace Hotel offers safety deposit boxes and a concierge service. Store your valuable belongings securely and seek assistance from the knowledgeable concierge for any inquiries or recommendations. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. Other convenience facilities include a designated smoking area, dry cleaning service, express check-in/check-out, and luggage storage. The hotel also features a convenience store, making it effortless to purchase any essentials or snacks you may need. With daily housekeeping, you can expect a clean and tidy room every day of your stay. Butuan Grand Palace Hotel goes above and beyond to ensure that your stay is comfortable, convenient, and hassle-free. Book your stay now and experience the exceptional convenience facilities this hotel has to offer.

Convenient Transport Facilities at Butuan Grand Palace Hotel

At Butuan Grand Palace Hotel, we understand the importance of convenient and hassle-free transportation options for our guests. Whether you're arriving from the airport or planning to explore the beautiful city of Butuan, our hotel offers a range of transport facilities to cater to your needs. For those looking to explore the city's attractions, our hotel provides tours and ticket services, making it easy for you to plan your itinerary and discover the best of Butuan. Additionally, we offer an onsite car park, allowing you to conveniently park your vehicle during your stay. With our self-parking option, you can have peace of mind knowing that your car is secure and easily accessible. Best of all, our car park is free of charge, saving you the hassle and expense of finding parking elsewhere. Whether you're a leisure traveler or on a business trip, Butuan Grand Palace Hotel ensures that your transportation needs are well taken care of. Book your stay with us and enjoy the convenience and comfort of our excellent transport facilities.

Indulge in a Gastronomic Journey at Butuan Grand Palace Hotel

At Butuan Grand Palace Hotel, dining is an experience that will delight your senses and satisfy your cravings. With a range of dining facilities available, you can indulge in a gastronomic journey without ever leaving the comfort of the hotel. Start your day with a delightful breakfast buffet at our restaurant, where a wide selection of continental dishes awaits you. From freshly baked pastries to hearty omelettes made to order, there is something to suit every palate. Our attentive staff will ensure that you have a memorable dining experience, providing prompt and friendly service throughout your meal. For those who prefer to dine in the privacy of their room, our 24-hour room service is at your disposal. Choose from an extensive menu featuring both local and international cuisines, and have your meal delivered right to your doorstep. Whether you're craving a comforting bowl of local delicacies or a gourmet burger, our room service is sure to satisfy your appetite. With daily housekeeping, you can rest assured that our dining facilities are always clean and well-maintained. So whether you're enjoying a leisurely breakfast or ordering a late-night snack, you can dine with confidence at Butuan Grand Palace Hotel.

Experience Comfort and Luxury at Butuan Grand Palace Hotel

Indulge in a memorable stay at Butuan Grand Palace Hotel, where comfort and luxury await you. With a range of room types to choose from, you can find the perfect accommodation that suits your needs and preferences. Unwind in the spacious and elegantly designed Double Deluxe room, featuring either a Single Bed or a Queen Bed. Experience ultimate relaxation in the Matrimonial room, offering a comfortable Queen Bed and ample space for you to unwind. For those seeking a truly luxurious experience, the Presidential suite awaits, boasting a generous 64 square meters of space and a Super King Bed. Booking your stay at Butuan Grand Palace Hotel through Agoda not only ensures a hassle-free experience, but also guarantees you the best prices available. With Agoda's seamless booking process, you can easily secure your desired room type and enjoy a stress-free reservation process. Don't miss out on the opportunity to experience the comfort and luxury of Butuan Grand Palace Hotel at the best rates by booking through Agoda today!

Exploring the Rich History of J.P. Rizal in Butuan, Philippines

Nestled in the heart of Butuan, the J.P. Rizal area is a treasure trove of historical significance and cultural heritage. Named after the national hero of the Philippines, Jose P. Rizal, this neighborhood is a must-visit for history buffs and those seeking a deeper understanding of the country's past. One of the highlights of J.P. Rizal is the Balangay Shrine Museum, which showcases the ancient Balangay boats. These boats were used by the early settlers of the Philippines and are considered a symbol of the country's maritime heritage. Visitors can marvel at the well-preserved artifacts and learn about the ancient seafaring traditions of the Butuanons. Apart from the museum, J.P. Rizal is also home to several historical landmarks, such as the Butuan National Museum and the Magellan's Anchorage Site. The Butuan National Museum houses a vast collection of archaeological finds, including gold artifacts, pottery, and ancient burial jars. Meanwhile, the Magellan's Anchorage Site is believed to be the spot where Ferdinand Magellan and his crew anchored during their expedition to the Philippines. Exploring these landmarks offers a glimpse into the rich history and cultural heritage of Butuan.

Convenient Transportation Options from the Nearest Airports to Butuan Grand Palace Hotel

Located in the heart of Butuan City, Philippines, Butuan Grand Palace Hotel offers a comfortable and convenient stay for both business and leisure travelers. When it comes to reaching the hotel from the nearest airports, there are a few transportation options available. If you are arriving at Bancasi Airport, the closest airport to Butuan Grand Palace Hotel, the most convenient way to reach the hotel is by taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 15 minutes, depending on traffic conditions. The hotel's central location on J.P. Rizal Street makes it easily accessible and recognizable for taxi drivers. Another option for transportation from Bancasi Airport is to arrange a pick-up service with the hotel. Simply inform the hotel of your arrival details in advance, and they will be happy to arrange a comfortable and hassle-free transfer for you. For travelers arriving at other airports such as Surigao Airport or Davao International Airport, the most convenient way to reach Butuan Grand Palace Hotel is by domestic flight. From these airports, you can book a domestic flight to Bancasi Airport in Butuan City. Once you arrive at Bancasi Airport, you can follow the aforementioned transportation options to reach the hotel. Overall, reaching Butuan Grand Palace Hotel from the nearest airports is a straightforward process, with taxis and pick-up services readily available. The hotel's central location ensures easy access to popular attractions in Butuan City, making it an ideal choice for travelers seeking comfort and convenience during their stay.

Discover the Vibrant Surroundings of Butuan Grand Palace Hotel

Nestled in the heart of Butuan City, Butuan Grand Palace Hotel offers a prime location surrounded by several notable landmarks and attractions. Just a stone's throw away, you will find the esteemed Holy Child Colleges of Butuan, a renowned educational institution known for its commitment to academic excellence and holistic development. Whether you are visiting for business or leisure, the hotel's proximity to the college makes it an ideal choice for parents, students, and faculty members seeking comfortable accommodations. For those seeking spiritual solace, the nearby Free Methodist Church provides a serene atmosphere for prayer and reflection. This beautiful church, with its striking architecture and peaceful surroundings, welcomes visitors from all walks of life. Whether you are seeking a moment of tranquility or a place to attend religious services, the Free Methodist Church is a must-visit destination. If you're in the mood for some entertainment and friendly competition, head over to the Timberlanes Bowling Center. Located just a short distance from the hotel, this state-of-the-art bowling alley offers hours of fun for both beginners and experienced bowlers. Gather your friends or family and enjoy a thrilling game while creating lasting memories. Additionally, the Holy Child Hospital is conveniently located nearby, ensuring peace of mind for guests in need of medical assistance. With its modern facilities and dedicated healthcare professionals, the hospital provides top-notch healthcare services to the local community. Butuan Grand Palace Hotel's central location offers easy access to these landmarks and attractions, making it the perfect base for exploring the vibrant city of Butuan. Whether you're here for business, education, spirituality, or leisure, the hotel provides a comfortable and convenient haven amidst these exciting surroundings.

GSubd Bar and Other Nearby Culinary Delights

Located within the Butuan Grand Palace Hotel, GSubd Bar offers guests a unique dining experience with its modern and vibrant ambiance. Indulge in a variety of delectable dishes and refreshing cocktails while enjoying live music performances. If you're in the mood for some authentic Filipino cuisine, head over to Kusina Ni Inay. This charming restaurant serves traditional dishes cooked with love and passion. For those craving international flavors, The Hungry Plate is the perfect choice. With its extensive menu featuring dishes from around the world, you'll be spoiled for choice. And if you're looking for a quick bite, Cafe Chino offers a selection of sandwiches, pastries, and freshly brewed coffee. With these fantastic dining options just steps away from your room, you'll never have to worry about going hungry during your stay at Butuan Grand Palace Hotel.

Affordable Luxury: Experience Butuan Grand Palace Hotel at an Unbeatable Price

Discover a hidden gem in the heart of Butuan City without breaking the bank at Butuan Grand Palace Hotel. With an average room price of just $56, this hotel offers unbeatable value for money compared to the city's average price of $42 per night. Butuan Grand Palace Hotel provides a luxurious and comfortable stay without compromising on quality. Each room is meticulously designed with modern amenities and stylish decor, ensuring a relaxing and enjoyable experience for every guest. From cozy standard rooms to spacious suites, there is a perfect accommodation option for every traveler's needs and preferences. Whether you're traveling for business or leisure, Butuan Grand Palace Hotel offers exceptional service and a wide range of facilities. Take a refreshing dip in the sparkling swimming pool, indulge in delectable cuisine at the on-site restaurant, or unwind with a rejuvenating massage at the spa. With its convenient location and affordable rates, Butuan Grand Palace Hotel is the perfect choice for travelers seeking both comfort and value in Butuan City.

Excellent Stay at Butuan Grand Palace Hotel

Guests of Butuan Grand Palace Hotel have consistently praised the hotel for its excellent service, clean and spacious rooms, and convenient location. With its top-notch facilities and attentive staff, this hotel has become a favorite among travelers visiting Butuan, Philippines. One guest remarked, 'We will come back again and recommend to our family and friends.' This sentiment is echoed by many others who have had a pleasant stay at the hotel. Visitors have also commended the hotel for its very good food and service, ensuring that guests are well taken care of during their stay. The hotel's rooms have been described as nice, clean, and spacious, making it an ideal choice for families. The new and spacious rooms provide ample space for relaxation and comfort. Additionally, the hotel's location is highly regarded, with guests appreciating its convenience and proximity to various attractions in Butuan. Overall, Butuan Grand Palace Hotel offers superb accommodation and a memorable experience for all guests.

A Grand Experience Awaits at Butuan Grand Palace Hotel

Discover the perfect blend of comfort, value, and exceptional service at Butuan Grand Palace Hotel. With an impressive overall rating of 8.5, this hotel has consistently received positive reviews from satisfied guests. Offering excellent value for money with an impressive rating of 8.6, Butuan Grand Palace Hotel ensures that every guest enjoys a memorable stay without breaking the bank. One of the standout features of this hotel is its top-notch facilities, which have been rated 8.2 by guests. From the moment you step into the elegant lobby, you'll be greeted by a warm and inviting atmosphere. The hotel boasts a range of amenities including a fitness center, swimming pool, and spa, ensuring that guests have everything they need for a rejuvenating stay. Whether you're looking to unwind with a refreshing swim or pamper yourself with a relaxing massage, Butuan Grand Palace Hotel has you covered. Cleanliness is of utmost importance at Butuan Grand Palace Hotel, and guests have consistently praised the hotel's commitment to maintaining a pristine environment. With a rating of 8.6 for cleanliness, you can expect immaculate rooms and public areas throughout your stay. The hotel's dedicated housekeeping team ensures that every corner is spotless, allowing you to relax and enjoy your time without any worries.

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Amenities and facilities

Excellent8.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Filipino
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator unavailable
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Accessible by stairs
  • Accessible toilet
  • Adapter
  • Air conditioning
  • Air purifier
  • Bathroom phone
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • Hypoallergenic
  • Individual air conditioning
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
Grand Palace Hotel Butuan
  • Cuisine: Asian, Chinese
  • Menu: Buffet, A-la-carte

Location

C.T. Montalban Street, J.P. Rizal, Butuan, Philippines, 8600

Excellent8.6

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center0.6 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)300 PHP
The property
  • Number of floors3
  • Number of rooms 72
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • License Id / Local Tax ID/ Entity Name26468270900000
Parking
  • Daily parking fee0 PHP

Reviews of Butuan Grand Palace Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 10
  • 9.2
  • 7.2
  • 9.6
  • 10
  • 4.0
  • 3.2
  • 10
  • 9.6

Most recent

  • Service score 8.7 out of 10 and is a high score in Butuan
    Service8.7
  • Cleanliness score 8.6 out of 10 and is a high score in Butuan
    Cleanliness8.6
  • Location score 8.6 out of 10 and is a high score in Butuan
    Location8.6
  • Value for money score 8.6 out of 10 and is a high score in Butuan
    Value for money8.6
  • Facilities score 8.3 out of 10 and is a high score in Butuan
    Facilities8.3
High score for Butuan

Rating

9+ Exceptional (457)
8-9 Excellent (144)
7-8 Very Good (158)
6-7 Good (45)
<6 Below Expectation (135)

Review summary

Powered by OpenAI

The hotel staff is friendly and helpful, making guests feel welcome. The hotel's location near SM Mall and Ayala Center allows easy access to popular attractions, shopping, and entertainment spots. Guests appreciated the value-for-money and enjoyed the breakfast buffet that offered a simple Filipino menu. Families enjoyed amenities like the pool and kid-friendly slide. Overall, a pleasant and satisfying stay.

Few complaints of pests, hotel advised to take action for comfortable stay.

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Showing 940 verified guest comments
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  1. 9.2
    Exceptional
    Vanissa from Philippines
    Family with young children
    Standard Double
    Stayed 1 night in June 2025

    “Exceptional Family Stay with Great Food and Comfort”

    We had an exceptional stay at Grand Palace Hotel! From the moment we arrived, everything exceeded our expectations. The buffet breakfast was delicious with a good variety of options — a perfect way to start our mornings. We were pleasantly surprised to find out that our kids were included in the breakfast at no extra charge, which made the experience even more family-friendly and hassle-free. The room was clean, spacious, and very comfortable, making it a great place to relax after a day of exploring. If there’s one area for improvement, it would be the WiFi connection. As a traveler who needs to check work emails regularly, a more stable and faster internet connection would have been greatly appreciated. Overall, we truly enjoyed our stay and would happily return. Highly recommended for families and travelers looking for a comfortable and accommodating hotel experience!

    Reviewed June 12, 2025
  2. 9.2
    Exceptional
    Kia from Philippines
    Couple
    Matrimonial
    Stayed 1 night in June 2025

    “Exceptional Service & Amenities. Great food!”

    Highly recommended! Grand Palace Hotel in Butuan exceeded our expectations. The ambiance is inviting, the amenities are top-notch, and the overall experience was truly enjoyable. The food offerings are impressive—both the breakfast and dinner buffets are well worth it. The dinner buffet, in particular, is a fantastic choice for family celebrations, date nights, or even a casual dinner out. The staff were courteous, attentive, and made us feel right at home. As remote workers and digital nomads, we also appreciated the reliable amenities and comfortable spaces that supported our work routine. It’s a great blend of business and leisure. We’re already looking forward to our next stay!

    Reviewed June 11, 2025
  3. 9.6
    Exceptional
    Allen from Philippines
    Couple
    Standard Double
    Stayed 1 night in April 2025

    “Strategic location”

    Walking distance from both SM Butuan City Mall, Gaisano Mall Butuan, and the Provincial Capitol. Restaurants are also nearby. If you are going to the airport, this is also near the diversion road parallel to the highway going to the airport. They serve simple breakfast buffet with each booking. There are buffet meals for a fee or pay as you order some good food. They have a Chinese Restaurant. Rooms and toilets are good and comfortable. There is a simple swimming pool for a quick dip. Parking is wide and safe. They also have a ballroom and smaller function rooms. This is an affordable hotel.

    Reviewed August 02, 2025
  4. 10.0
    Exceptional
    Abegail from Philippines
    Couple
    Standard Double
    Stayed 1 night in April 2025

    “A Wonderful Stay at Butuan Grand Palace”

    My husband and I had the pleasure of staying at Butuan Grand Palace last night, and we were truly impressed! From the moment we arrived, the staff made us feel welcome and well taken care of. The ambiance of the hotel was elegant and cozy, perfect for a relaxing getaway. Our room was spotless, spacious, and well-appointed, with everything we needed for a comfortable stay. The bed was extra comfy, and we both had a great night’s sleep. We also loved how peaceful and quiet the environment was—ideal for unwinding. Breakfast was delicious, with a good variety of options, and the service was consistently warm and accommodating. Overall, it was a lovely experience and a perfect quick escape for us. We’ll definitely be back next time we’re in Butuan! —Abegail 💕

    Reviewed April 29, 2025
  5. 7.6
    Very good
    Steven from Philippines
    Couple
    Standard Double
    Stayed 1 night in March 2025

    “Good hotel ,but not so good this time”

    Have stayed here a number of times ,live about 40 minutes away and we come here for a night or two away ,go to the movies out for dinner etc. The rooms are a good size and clean ,flat screen TV ,they have now removed many channels ,why??and seems now it's virtually only Filipino TV ,which is a bit of a nuisance ,which may bother some ,bathrooms are a good size and again clean . The prices are normally very very reasonable ,and very good value for money . A decent swimming pool at the back ,decent parking ,nice reception area ,and breakfast area . Breakfast is decent ,but no western foods ,a bit of bacon would be nice etc etc ,and you have to ask for a knife to butter your toast ,they only put out forks and spoons !! I have to ask everytime I'm here ,it's about time they put knives out as part of the cutlery but it's not the end of the world . As I say I have been here a number of times ,and it's very good ,sadly this time a couple of issues ,cockroaches in the room ,and no hot water either night or morning ,and there was no shower head!! Although this was quickly resolved ,only there one night so didn't make an issue ,although I did tell reception on departure but unfortunately not even an apology!!! The staff are normally very good and attentive ,but a complaint should be met with an apology not a vacant look , and say nothing !!,,training?? They do a buffet here Wednesday to Saturday which is pretty good although prices have gone up recently but still fair value with a decent variety of dishes .

    Reviewed March 16, 2025
Changed to review page 1

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